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    • News  (187)
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  • Faculty Publications  (237)

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  • All HBS Web  (727)
    • People  (1)
    • News  (187)
    • Research  (414)
  • Faculty Publications  (237)
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  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

of a choice helps trigger consumer purchases, and any company whose unique mix of product or service features is competitive can win sales often enough to succeed in the market. Simply put, competitors can do a lot for you. But you'll... View Details
Keywords: by David Stauffer
  • 17 Apr 2013
  • Research Event

Conference Challenges Gender Conventions

that women often leave client service to work in industry where they experience better work/life quality but limit their ultimate career progression. Her team focuses on creating policies to influence the... View Details
Keywords: by Maggie Starvish
  • 19 May 2009
  • First Look

First Look: May 19, 2009

Peter Barge, CEO of the newly created Corporate Solutions Group of Jones Lang LaSalle (JLL), is executing a restructuring of the U.S. corporate real estate services division that will enable the company to offer its View Details
Keywords: Martha Lagace
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

the 1980s, with time dimension modifications introduced by Anderson for clients of Acorn Systems. We asked Kaplan to describe the problems with traditional costing approaches, the improvements made by TDABC, and how it works with the... View Details
Keywords: by Sarah Jane Gilbert
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

investors execute similar trades through the same broker, allowing them to capture returns that are twice as large as their normal trading performance. Similarly, we show that the clients of the broker employed by activist investors to... View Details
Keywords: Dina Gerdeman
  • 18 Sep 2000
  • Research & Ideas

Getting It Done: Improving Nonprofit Performance

boards concentrate on fundraising and other activities rather than performance management. Executive attention is further divided by the need to take care of a large number of clients on each end of the pipeline—both donors and... View Details
Keywords: by James E. Aisner
  • 05 Jan 2010
  • First Look

First Look: January 5

409-021 Padraic Kelly became Managing Director (MD) of the engineering services firm Buro Happold in 1996. One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current size where... View Details
Keywords: Martha Lagace
  • 15 May 2012
  • First Look

First Look: May 15

company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's largest audit firms. In May 2006, the Japanese Financial Services Agency (FSA) suspended ChuoAoyama for two months... View Details
Keywords: Carmen Nobel
  • 23 Apr 2013
  • First Look

First Look: April 23

and prices as a function of the consumer population's valuation for the service and show that competition has three main effects on the marketplace. First, competition drives the provision of services with a... View Details
Keywords: Sean Silverthorne
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

of FairMarket, which provides online auction services for a variety of merchant and community sites. Meakem is the founder and CEO of FreeMarkets, which creates business-to-business online auctions for industrial parts and suppliers.... View Details
Keywords: by Staff; Web Services; Web Services
  • 02 Jun 2010
  • First Look

First Look: June 2

into a client-facing service offering itself. As its clients become more interested in knowledge management within their own companies, the interest in a C2-based offering could grow. Purchase this... View Details
Keywords: Martha Lagace
  • 10 Apr 2012
  • First Look

First Look: April 10

Abstract All teams would like to think they do their best work when the stakes are highest-when the company's future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at professional View Details
Keywords: Carmen Nobel
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

sense of purpose could use that to guide innovation. One of the exciting parts of SuperCorp and the rise of this company model is that it's actually a way to develop products and services faster, to get more innovation, and to showcase... View Details
Keywords: by Sean Silverthorne
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

their subsequent career choices. Early work experiences are key among these forces. Recognizing this, youth service programs have emerged worldwide with the hope of shaping participants' future trajectories through boosting future... View Details
Keywords: Sean Silverthorne
  • 26 May 2015
  • First Look

First Look: May 26

case examines an exciting new approach to health care that will help care providers identify when hospice services are the appropriate type of care for patients. The company, Medalogix, already has a product on the market that uses a... View Details
Keywords: Sean Silverthorne
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

orchestrates, manages, and coordinates its network of hundreds of global partners." It just isn't possible for one firm to master all these skills. MacCormack and his team (Theodore Forbath, Peter Brooks, and Patrick Kalaher, all of global View Details
Keywords: by Sean Silverthorne
  • 19 Jul 2011
  • First Look

First Look: July 19

challenges of servicing both internal and external Aladdin clients during a period of rapid growth within BlackRock and significant change in the global financial landscape. Purchase this... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

client computer projects, and Brandi, a software engineer turned online fraud fighter, set up web crawlers that ran more than 2 million page-loads on a variety of computers and virtual computers. In 2012, they tested the vulnerability of... View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

knowledge, is now being embedded into the tools and building blocks used to make products? Willy Shih: Knowledge is one of the core resources in a company, and translating that knowledge into processes that produce products and services... View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 08 Oct 2013
  • First Look

First Look: October 8

has sharply declined over the past 30 years, from 60% or 70% to only about 20%. What accounts for this trend? Disruption is coming for management consulting, the authors say, as it has recently come for law. For many years the professional View Details
Keywords: Sean Silverthorne
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