Publications

28 Jun 2018
Cold Call Podcast

L.A. Philharmonic Shows the American Symphony Orchestra Isn’t Dead Yet

Keywords: Re: Rohit Deshpande; Entertainment & Recreation; Fine Arts

July 2010 (Revised December 2010)
Case

Formosa Plastics Group: Business Continuity Forever

Wang Yung-ching, legendary Taiwanese businessman and philanthropist, passed away in 2008. He left behind an estate worth US $5.5 billion, but did not leave a will. The case discusses the potential motivation for Wang, and uses it to study succession planning for family... View Details

Keywords: Family Business; Governance Controls; Management Succession; Family Ownership; Planning; Motivation and Incentives; Chemical Industry; Taiwan

29 May 2015
Working Paper Summaries

Can Marshall’s Clusters Survive Globalization?

Keywords: by Giulio Buciuni & Gary P. Pisano

July 2011 (Revised August 2013)
Background Note

Note on Evaluating Empirical Research

By: Michael I. Norton

This note is intended to provide students with a basic understanding of how to evaluate empirical research papers. While reading both case studies and empirical research require close attention and scrutiny, evaluating empirical research requires a different... View Details

Keywords: Decision Making; Research; Cases; Perspective

15 Jan 2019
First Look

New Research and Ideas, January 15, 2019

forthcoming American Journal of Therapeutics Food and Drug Administration Guidance Documents and New Medical Devices: The Case of Breast Prostheses By: Weitzman, Rachel E., Ariel Dora Stern, and Daniel B. Kramer Abstract—No abstract... View Details

Keywords: Dina Gerdeman

07 Feb 2017
First Look

First Look at New Research: February 7

deploy a manager to one of several possible contexts is endogenous to unobservable factors, and selection makes it challenging to disentangle the effect of workplace context on individual career advancement. We work around this problem by View Details

Keywords: Sean Silverthorne

August 2009
Case

Intuit

By: Frank V. Cespedes

This case study provides an overview of Intuit's growth and, in particular, the sales and service initiatives that historically fueled the company's growth from start-up to a corporation. It also outlines certain processes and cultural values, as well as specific... View Details

Keywords: Entrepreneurship; Product; Service Delivery; Business Processes; Organizational Culture; Sales; Business Strategy

20 Oct 2015
First Look

October 20, 2015

Collaborative Marketing by a Global Financial Institution and a Major Art Museum By: Lund, Ragnar, and Stephen A. Greyser Abstract—Purpose: This paper examines cultural sponsorship from a partnership and relationship marketing perspective. It View Details

Keywords: Sean Silverthorne

Research Summary

Team-based strategic work among senior executives

My research centers on a study of organizational design for senior-executive work on strategy. I examine the role of small groups that are tasked with resolving strategic issues, and I consider the effects of such team-based organizing models on strategic... View Details

14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

found in a group of people previously thought to have a crippling condition: autism spectrum disorder (ASD). In a new case coauthored by Austin, "Specialisterne: Sense & Details," an innovative consultancy in Denmark has... View Details

Keywords: by Martha Lagace; Video Game; Web Services; Computer

06 Nov 2018
First Look

New Research and Ideas, November 6, 2018

feel that the products are not made for their unique skin tones. In response to this unhappy and underserved market, two African American HBS alumnae created a beauty company with products specifically for Black and other women of color. This View Details

Keywords: Dina Gerdeman

April 2025 (Revised April 2025)
Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane

This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details

October 2019 (Revised January 2020)
Background Note

Evolution of the Drone Industry

By: Rory McDonald, Andy Wu, Emilie Billaud and Ryan Bayer

This note focuses on the development of the drone industry in recent years and provides insights on the drone technology, regulations, applications, market size, top players, and ecosystem. This note was written in conjunction with the case study “Parrot: Navigating... View Details

Keywords: Drones; Information Technology; Disruption; Strategy; Entrepreneurship; Engineering; Product Development; Technology Industry; Asia; Europe; North America; United States

12 Dec 2011
HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

same time, Harvard Business School Professor Elie Ofek was seeking case studies for his second-year Marketing and Innovation course. "I was looking for new products and innovations that were unexpected... View Details

Keywords: by Carmen Nobel; Consumer Products

03 Mar 2015
First Look

First Look: March 3

social enterprises. The case study allows students to examine the organization's evolution and its business model. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/715414-PDF-ENG Harvard Business... View Details

Keywords: Sean Silverthorne

December 2010
Case

Leadership, Culture, and Transition at lululemon

By: Michael Tushman, Ruth Page and Tom Ryder

The case examines leadership and organizational change within a strong culture context through a multimedia study of lululemon, a specialty retailer of high-end athletic apparel. Video segments trace the company's history from its founding in 1998 as a single retail... View Details

Keywords: Leading Change; Organizational Culture; Organizational Change and Adaptation; Change Management; Transition; Growth Management; Management Teams; Organizational Structure; Governing and Advisory Boards; Apparel and Accessories Industry; Retail Industry; Vancouver; United States