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- All HBS Web
(1,020)
- People (1)
- News (375)
- Research (476)
- Multimedia (8)
- Faculty Publications (217)
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- 12 Apr 2018
- Op-Ed
Op-Ed: The Trouble with Tariffs
companies and economies the world over. To look at one example, the Chinese are threatening in their President Trump response to increase tariffs on American-made cars. We’ve already seen that German car maker BMW, which exports its... View Details
Keywords: by Willy C. Shih; Manufacturing; Auto; Steel; Air Transportation; Technology; Telecommunications
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
electronic car company founded and led by Elon Musk. Wall Street analysts are wildly divided on the future growth prospects for this company, and analysts’ one year share price targets range from $160 to $500. The case explores in detail... View Details
Keywords: Sean Silverthorne
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
advertising as well as other opportunities for multi-tasking while we await responses to our last click. Original Article We are witnessing a race to reduce the time required to fill the tank of a car with gasoline. Why, when Mobil... View Details
Keywords: by James Heskett
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
fail to make changes to their processes and business model that would be needed to use the technology optimally. That is akin to replacing your car with a helicopter but not making any changes to your lifestyle. Adopt a "call... View Details
- 24 Sep 2014
- Op-Ed
The ABCs of Addressing Climate Change (From a Business Perspective)
It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can businesses cut... View Details
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
wagon wheel factory after the car has been invented.—Alex Urquhart, GE Commercial Finance This has been a critical motivational point for Phanstiel at PacifiCare. When the company unveiled its growth plans to employees, people were so... View Details
Keywords: by Paul Michelman
- 22 Nov 2006
- Research & Ideas
CEO Succession: The Case at Ford
needed, that he was able to really make a quite critical decision at IBM, which was to stay as a vertically-integrated company. Q: Now, as they say in Detroit, Mulally is not a car guy. So what does he bring to the table? A: Well, he has... View Details
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
and where to cut was clearly a plus for Carlos Ghosn, who is not a GE alumnus but is one of the cases we teach on a new CEO widely known for transforming the nearly bankrupt Japanese auto manufacturer Nissan into one of the world's most successful View Details
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
trend? Alan MacCormack: There are 3 main drivers. First, the complexity of products is increasing, in terms of the breadth and number of technologies they include. Cars send maintenance data wirelessly to dealerships; sneakers contain... View Details
Keywords: by Sean Silverthorne
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
in an economy like this, such as car dealerships, for instance, which have closed across the country. And, of course, customers are likely to negotiate for better terms. Q: What are you working on now? A: I'm writing a history of the... View Details
- 02 Aug 2016
- First Look
August 2, 2016
Russia’s car services industry positioned them well to truly understand their customers and ultimately expand to other major cities. But with limited budgets to acquire talented and expensive platform developers, Fasten needed to ensure... View Details
Keywords: Sean Silverthorne
- 17 Mar 2009
- First Look
First Look: March 17, 2009
focus its attention moving forward. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709458 Tata Motors in Singur: Public Purpose and Private Property (B) Harvard Business School Case 709-029 In October 2008, Tata... View Details
Keywords: Martha Lagace
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
contribute enough to pay their costs if they get sick. It is the same principle as in auto insurance. You do not buy car insurance the day before you are going to have an accident. Universal and mandatory insurance should go together,... View Details
- 22 Dec 2015
- First Look
December 22, 2015
Uber provides ride services much like a traditional taxi company, but it owns no cars and employs no drivers, and instead matches independent car owners with customers looking for rides. Airbnb provides a... View Details
Keywords: Carmen Nobel
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
volatility, uncertainty, complexity, and ambiguity. Project Beacon had VUCA written all over it. Huber's team spent a few weeks brainstorming ideas of what Project Beacon should be and do—a daunting task for a guy who knew little about the View Details
- 17 Sep 2001
- Research & Ideas
Is There Help for the Big Ticket Buyer?
behavior, would be of great value. Negotiation researchers also frequently advise negotiators to learn as much as they can about the other party (Thompson 2001). Perhaps the most vivid consumer negotiation is car buying, a process many... View Details
Keywords: by Max H. Bazerman
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
identified by KT’s team include the Internet of Things (including connected cars and smart city/homes), media, health, energy, and security and surveillance, which might provide some quick wins both in terms of revenues and market lead.... View Details
Keywords: Sean Silverthorne
- 28 Jan 2013
- Research & Ideas
Helping Yelp Create More Accurate Reviews
Each week, millions of consumers visit crowd-sourced review websites in search of recommendations for everything from taco stands to car dealers. Among the influential leaders in the field is Yelp.com, which in the third quarter of 2012... View Details
- 19 Feb 2008
- Research & Ideas
Radical Design, Radical Results
that design innovation often involves a high degree of uncertainty in terms of market success. "It's very hard to understand what people want," he says. "If I make a car that can brake in 10 yards instead of 50, that's a... View Details
- 30 Jan 2018
- First Look
January 30, 2018
vehicles that are not privately owned to provide cheaper, safer, and "greener" travel to more consumers, more often. The potential economy-wide disruptions caused by this transportation system are enormous. How will car... View Details
Keywords: Sean Silverthorne