Capacity Management - Publications - Faculty & Research

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

origin and mission of the Social Enterprise Initiative? James Austin: When we began the Social Enterprise Initiative, the opportunity that motivated us was to mobilize the talent and capacity of HBS to enhance the leadership, managerial... View Details

Keywords: by Manda Salls

23 Jan 2015
Research & Ideas

Oil Price Fallout: What Happens Next?

The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details

Keywords: Re: Richard H.K. Vietor; Energy; Utilities

15 Sep 2003
Research & Ideas

The Lessons of New-Market Disruption

capacity and cost per megabyte, not size, drove design wins. Consequently, DMD's disk-drive engineers were exclusively focused on finding ways to cost-effectively pack more capacity onto their 2.5"... View Details

Keywords: by Clark Gilbert; Technology

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

retailers struggle to match supply with demand. Many e-retailers are urging consumers to “buy early” this holiday season, citing concerns about postal services and shipping. Given capacity constraints placed upon retail stores by many... View Details

Keywords: by Danielle Kost; Retail

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

Inspection Panel for purposes of evaluation and redress. Taken as a whole, however, these successes have been decidedly limited. In particular, persistent problems in the timing, scope, content, and quality of consultation processes have often limited their View Details

Keywords: by Alnoor Ebrahim

12 Sep 2016
Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

critical to enable brands to manage this risk.” Toffel’s second study, Monitoring Global Supply Chains with Short and Georgetown University McDonough School of Business Professor (and former HBS doctoral student) Andrea R. Hugill, looks... View Details

Keywords: by Michael Blanding

31 Aug 2011
Research & Ideas

Improving Fairness in Flight Delays

Austin, Fearing develops a "fairness" metric that (in the case of severe weather, for example) balances the trade-off between the most efficient and the most equitable allocation of delays. The FAA's current Traffic Flow View Details

Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation

01 Nov 1999
Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

enough to get better; you have to "get different" — for example, in the way that GE went from manufacturing to services or Charles Schwab went from bricks and mortar to online services. But what happens when we ask senior View Details

Keywords: by Staff

04 Nov 2002
Research & Ideas

From Lone Star to Team Player

keep rewarding and promoting them. Managers may feel that they need them, of course, as they do perform well. So it is pretty gutsy to fire them in today's rather poor economic environment. But if you're really serious about building a... View Details

Keywords: by Mallory Stark

03 Nov 2022
Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

worries, friend.” Customer Support Rep: “Keep me in the loop too, all. I want to be prepared if customers start asking questions about the new layout or pricing changes.” CTO: “You got it, friend.” Operations Tech: “Yo, after lunch today can we talk about how View Details

Keywords: by Julia Austin

April 2002
Teaching Note

Anagene, Inc. TN

By: Robert S. Kaplan

Teaching Note for (9-102-030). View Details

Keywords: Entrepreneurship; Public Ownership; Sales; Production; Forecasting and Prediction; Volume; Governing and Advisory Boards; Cost Accounting; Business or Company Management; Financial Reporting; Strategy; Performance Capacity; Biotechnology Industry

Citation

Purchase

09 Feb 2004
Research & Ideas

Got a New Strategy? Now Make it Happen

Despite widespread rhetoric about the need for organizational agility, an astonishing number of businesses stay stuck in neutral when they need to implement a new strategy. Consider the situation that Lynne Camp faced in July 2000. Camp, the vice president and general... View Details

Keywords: by Michael Beer & Russell A. Eisenstat

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

farmers. The company is operating at reduced capacity to ensure social distancing in its factory and contributing to food drives in several Nigerian states. “AACE also is leading a drive to provide its Soyamaize product, which is a... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

industry. That said, technology will be most powerfully utilized during the pandemic by those firms who apply it organization-wide to create more nimble, efficient organizations, more capable of managing the factors of production (e.g.,... View Details

Keywords: by Danielle Kost

01 May 2020
In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change. We asked faculty members affiliated with the Business and Environment Initiative at... View Details

Keywords: by Danielle Kost

04 Oct 2007
What Do You Think?

Has Managerial Capitalism Peaked?

that "firm performance and top management compensation are inversely related." And this may not have taken into account the large severance payments made to those being asked to leave their leadership jobs because of mediocre... View Details

Keywords: by Jim Heskett

20 Aug 2013
First Look

First Look: August 20

make it the norm. August 2013 Management Science Pareto Efficiency in Robust Optimization By: Iancu, Dan, and Nikolaos Trichakis Abstract—This paper formalizes and adapts the well-known concept of Pareto e ciency in the context of the... View Details

Keywords: Anna Secino

30 Sep 2002
What Do You Think?

Are Business Schools Really Important “Crucibles of Leadership?”

regard, Aiken feels that women often face a different challenge than men because they are too often "put into staff positions rather than line management jobs in order to 'protect their success,'" which, she adds,... View Details

Keywords: by James Heskett

2010
Case

Playa Dorado

By: W. Earl Sasser

Playa Dorada Beach & Resort in Boca Raton, Florida, faces a growing seasonal demand for tennis services. The number of guests is expected to double in the next few years, and while the tennis facilities are a popular and well-promoted amenity at the resort, court space... View Details

Keywords: Demand and Consumers; Management Analysis, Tools, and Techniques; Expansion; Planning; Mathematical Methods; Price; Profit; Sales; Operations; Growth and Development Strategy; Marketing; Performance Capacity; Accommodations Industry; Florida