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  • All HBS Web  (1,015)
    • People  (3)
    • News  (368)
    • Research  (457)
    • Multimedia  (6)
  • Faculty Publications  (155)
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  • 02 Feb 2016
  • First Look

February 2, 2016

Aspiring Minds Computer Adaptive Test (AMCAT), used machine-learning algorithms to evaluate the abilities of job seekers and provide feedback by measuring not only skills and knowledge, but also personality and behavior traits. Since its... View Details
Keywords: Sean Silverthorne
  • 04 Sep 2007
  • Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

executive programs on jumpstarting innovation that I chair for executives in large firms and owners of small to midsize businesses are all oversubscribed. This interest in innovation is confirmed by an IBM study in 2006 that asked over 750 View Details
Keywords: by Lynda M. Applegate
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

leadership style to “drain the swamp” of the Washington bureaucracy and deliver results for the American people. The United States is not a company, of course, and its citizens are not employees, but voters still were drawn to his promises of a fresh approach to... View Details
Keywords: by Christina Pazzanese
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

Reenen Abstract—We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find that hospitals that are closer to... View Details
Keywords: by Sean Silverthorne
  • 05 Dec 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: How can marketing better align with corporate strategy? Can you place a... View Details
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

and desires of customers, employees, and investors sets them apart from the bulk of competitors that routinely emphasize one constituency to the detriment of others. Aisner: What are some of the skills that great service leaders must... View Details
Keywords: by Jim Aisner; Retail
  • 23 Jun 2009
  • First Look

First Look: June 23

Business School Exercise 409-129 This exercise is designed to help students and professionals map their professional networks and identify areas of strength and weakness in their networks. "Network" refers to the set of relationships that is critical to... View Details
Keywords: Martha Lagace
  • 26 Nov 2013
  • First Look

First Look: November 26

workforce is not a quick fix to control costs or improve the quality of care. A poorly planned redesign can even result in increased costs and decreased quality. Changes in skill mix and role definitions should be preceded by a detailed... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

had the kind of in-depth look it deserves, yet it is at the core of a number of the problems we've seen. The board of directors and its compensation committee determine the compensation of the CEO in our system. Yet too many companies in... View Details
Keywords: by Kim B. Clark
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

people to change the way they think. This is hard. Many non-analytically inclined managers are skeptical of analytical approaches because past claims by some analysts have been exaggerated. The retail organization might not have the View Details
Keywords: by Martha Lagace; Retail; Auto
  • 05 Jan 2010
  • First Look

First Look: January 5

founding partners responsible for a group of 25-30 engineers. This initiative was very successful, but the firm then found itself with a lack of leadership skills at all levels of the organization to manage a company of a much larger... View Details
Keywords: Martha Lagace
  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

top biotech managers, companies leave an imprint of their worldview on young executives through such things as the firm's structure, strategy, and culture. There is a GE imprint, an IBM imprint, a Bain imprint—all of which influence future decision makers.... View Details
Keywords: by Mallory Stark
  • 18 Oct 2011
  • First Look

First Look: October 18

skilled workers, and getting distribution for Boumi products in major markets such as Europe and the United States. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/112029-PDF-ENG Khosla Ventures: Biofuels Gain Liquidity Joseph B.... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2016
  • Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

rejiggering to compete in our ever-more-mobile, Internet-dependent society. Recovering from crisis requires more than a push-button response. Source: Olivier Le Moal Margolis, who co-wrote a Harvard Business Review article called How to Bounce Back from Adversity with... View Details
Keywords: by Dina Gerdeman
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

According to a new Harvard Business School report from Michael E. Porter, the Bishop William Lawrence University Professor, and co-author Katherine Gehl, a former CEO and political activist, Washington’s proverbial “swamp” isn’t a set of... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 03 Jan 2016
  • Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

passing and running, defensive formations to protect the pass and the run—that Holcomb, Holmes Jr., and Connelly called resource bundles. Head coaches rely on their evaluations of players’ skills, and they reallocate players with specific View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

http://www.hbs.edu/research/pdf/07-103.pdf   Cases & Course MaterialsBancaja: Developing Customer Intelligence (A) Harvard Business School Case 107-055 In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of... View Details
Keywords: Martha Lagace
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

teamwork in decision-making, the challenges of group decision-making, and the strategies for engaging team learning skills and attitudes to improve both the quality of and commitment to group decisions. Purchase the exercise:... View Details
Keywords: Martha Lagace
  • 27 Sep 2011
  • First Look

First Look: September 27

  PublicationsThe Innovator's DNA: Mastering the Five Skills of Disruptive Innovators Authors:Jeffrey H. Dyer, Hal B. Gregersen, and Clayton M. Christensen Publication:Harvard Business Press, 2011 Abstract Some people are just natural... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

related systems: incentives, risk management and control, accounting, human capital, and culture. The worst firms had lethal combinations of strong incentives, weak control and risk management, flawed internal and external accounting, low View Details
Keywords: Martha Lagace
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