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- Faculty Publications (91)
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- All HBS Web (646)
- Faculty Publications (91)
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
defensiveness in colleagues and subordinates. Second-guessing a senior manager can demoralize and demotivate not only that person but others around him, while eroding his authority and confidence. What's more, the need to overrule a proposal indicates that the... View Details
- 06 Feb 2006
- Research & Ideas
Sorting Out the Patent Craze
example, the current battle over the next-generation format for DVD. Will it be Blu-ray (Sony) or HD DVD (Toshiba)? Without an accepted standard in this case, and one does not appear likely, consumers will be forced to buy one format or... View Details
- 06 Dec 2021
- News
The Sparkles in Our Skies
approximately the equivalent of a year and a quarter of the average American’s carbon footprint. While it feels like a technological magic trick in an industry known for tradition rather than innovation, it may not even be the startup’s most impressive conjuring:... View Details
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
authors also teamed to write The Magic of Innovation, published in the European Business Review earlier this year. A Magical Process Thomke maintains that innovative managers looking to create successful new products or services can... View Details
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
in their business model—defects that numerous outsiders noted from day one. It was a classic case of wishful thinking. Q: How can managers without executive authority spot the warning signs of denial and help reverse the process before... View Details
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
their satisfaction, and influential enough to change others' buying patterns. They are also customers who identify so closely with a product, service, or company that they provide valuable advice concerning product improvements and even... View Details
Keywords: by James Heskett
- 01 Jun 2012
- News
What Industrial Policy?
value iPhones and high-definition TVs, but there is a big difference between them in terms of trade. Homes and health care can’t be exported, while manufactured goods make up about 80 percent of world trade. If Americans want to keep View Details
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
to want to buy a service. Initially, TripAdvisor was just making money mostly on attention, these ads. But as it became the biggest company in the world in terms of user visits and traffic, it sort of naturally started saying, “Hey, can... View Details
- 27 Apr 2009
- Research & Ideas
Building Businesses in Turbulent Times
they were converted into securities and sold again and again. We can't fix our current economic problems by simply spending more money to buy bad debt. Rather, we need real innovation that creates jobs and drives productive economic... View Details
Keywords: by Staff
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
international competition means we should expect industries to come and go. Even if this is sometimes painful, it is, in fact, a healthy process by which resources flow to their most productive uses. When a commons erodes, however, it... View Details
- 20 Jun 2019
- News
Reframing Modern Art
forgotten figures to light, and how her finance career prepared her for assembling an art exhibition. READ MORE Julia Hanna: Denise, can you just tell me about the process by which you began thinking about a career in art history? You... View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of companies, including SAP, Hewlett Packard Enterprise, and Microsoft, have reformed their HR processes in order to access neurodiverse... View Details
Keywords: Re: Multiple Faculty
- 17 Jul 2020
- News
Support System
families,” says Akuete. “So there were a few children of her workers for whom she would buy computers or pay tuition. But it wasn’t really codified in any way, and there was no commitment to it at a broader level. My stepping in just made... View Details
Keywords: Maureen Harmon
- 01 Sep 2009
- First Look
First Look: September 1
their stock recommendations when they have an educational link to the company. A simple portfolio strategy of going long the buy recommendations with school ties and going short buy recommendations without... View Details
Keywords: Martha Lagace
- Web
Digital Exhibits | Baker Library
focus the formative years and trajectory of the company and the career of Edwin H. Land. A scientist and inventor, entrepreneur and CEO, aesthete and humanist, he argued that the industrial process should be “dedicated to the discernment... View Details
- Profile
Dana Hoffmann
buying homes at 25 or even 30. They are renting and they are transient. But there are still issues. It’s a pain for people to move. Sometimes you just stay where you are because you don’t want to go through that View Details
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
customers notorious for labyrinthine procurement processes and glacial sales cycles. At the same time, Weiss reasons, if approached in the right way, selling to the public sector can amount to a huge opportunity for the right business.... View Details
- 24 Mar 2015
- First Look
First Look: March 24
investigating the workings of both the sell and buy sides of financial analysis, tackles how the U.S. securities industry research adds value in financial markets, and evaluates the business model problems that the industry encounters and... View Details
Keywords: Sean Silverthorne
- 29 Apr 2008
- First Look
First Look: April 29, 2008
to the idea that Sales and Marketing should each play a role in each phase of the process from e-mail marketing solutions right through to the close. That is, they argue that the two functions are best integrated by encouraging them to... View Details
Keywords: Martha Lagace
- 01 Oct 1996
- News
Leading In a New Era
been very aggressive in using technology to change processes such as how you buy a ticket, how you get on an airplane, and so forth," he says. American is known for many of the innovations that... View Details
Keywords: Nancy O. Perry