Business Failures - Publications - Faculty & Research

February 2023
Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni

In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details

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22 Jul 2008
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First Look: July 22, 2008

Working PapersFixing Market Failures or Fixing Elections? Agricultural Credit in India Authors:Shawn A. Cole Abstract This paper integrates theories of political budget cycles with theories of tactical electoral redistribution to test... View Details

Keywords: Martha Lagace

17 Sep 2021
Research & Ideas

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

after dropping out of Stanford University, knew the product didn’t deliver while she solicited new business and investments. Defense attorneys say Holmes “believed” in the revolutionary blood-testing device and that “trying hard and... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Biotechnology; Technology; Medical Devices & Supplies

March 2023
Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details

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09 Feb 2010
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First Look: Feb. 9

under plausible assumptions regarding this altruism and the reaction of consumers to firms that demonstrate insufficient altruism, existing firms (or brands) can face a larger demand for new products than new entrants. Moreover, the View Details

Keywords: Martha Lagace

29 Sep 2021
Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

gain experience, they get worse at predicting timelines." Record venture capital investment and a surge of new businesses launched during the COVID-19 pandemic are raising the stakes for entrepreneurs. In a domain that prizes speed, View Details

Keywords: by Rachel Layne

29 Jan 2019
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New Research and Ideas, January 29, 2019

failures thus create managerial challenges and opportunities for focal firms and their competitors. Focal firm failures often result in sales decreases and cost increases associated with remedial public... View Details

Keywords: Dina Gerdeman

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says Harvard View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

12 May 2009
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First Look: May 12, 2009

large firms often encounter difficulties in formulating and committing changes due to the complexity in firms' activities. Beyond cognitive limitations, perhaps the most intriguing type of failure is when managers fully understand the... View Details

Keywords: Martha Lagace

22 Jan 2019
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New Research and Ideas, January 22, 2019

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55514 January–February 2019 Harvard Business Review The Hard Truth About Innovative Cultures By: Pisano, Gary P. Abstract— Innovative cultures are generally depicted as... View Details

Keywords: Dina Gerdeman

12 Jan 2009
Research & Ideas

The Value of a ‘Portable’ Career

organizations much like many others, subject to the errors that are common elsewhere. But their successes and failures are highly visible and amplified by the fact that they perform in a zero-sum world. In order for one team to win,... View Details

Keywords: by Martha Lagace; Sports

31 Jul 2007
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First Look: July 31, 2007

search processes that shape networks, cognition, and capabilities. Download the paper: http://www.hbs.edu/research/pdf/07-106.pdf Cases & Course MaterialsBanca Regional Andino: Facing the Globalization of Microfinance Harvard View Details

Keywords: Martha Lagace

02 Oct 2012
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First Look: October 2

boundaries of firms. And it also studies the development of British industrial science in universities and efforts to promote innovation through the formation of industry clusters. Overall, the evidence supports the traditional story of British View Details

Keywords: Sean Silverthorne

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

published in the company’s prospectus. The lessons to be found there are classic examples (and warnings to other IPO companies) of how not to frame a public offering. WeWork took advantage of being deemed an “emerging company” under the Jumpstart Our View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate

30 Nov 2011
Research & Ideas

Only Capitalists Can Save Capitalism

separating corporate leaders from their rank-and-file workers has become a hot-button issue in the upcoming presidential election. And in public opinion polls, business moguls are cushioned from the bottom of the reputation scale only by... View Details

Keywords: by Maggie Starvish

17 Aug 2021
Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

Recreational marijuana is legal in 18 states. Scant attention has been paid, however, to the profound impact that federal legalization would have on the cannabis market. Essentially, it would squeeze out the illicit cannabis market, along with all its concomitant ills.... View Details

Keywords: by Ashish Nanda and Tabatha Robinson

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

Meet Cheryl Andrus: Manager. Survivor. A vice president responsible for corporate and product marketing at FranklinCovey in Salt Lake City, Andrus was asked in August 2002 to also take charge of one of the company's business lines. Along... View Details

Keywords: by Paul Michelman

19 Dec 2006
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First Look: December 19, 2006

http://www.hbs.edu/research/pdf/07-036.pdf Cases & Course MaterialsThe Bollingers: Negotiating with Wal-Mart Harvard Business School Case 907-009 More information and purchase:... View Details

Keywords: Sean Silverthorne

02 Sep 2002
Research & Ideas

The Role of Government When All Else Fails

party to another, spreading it out over large groups, and (in some cases) simply reducing it outright. These policies, in turn, have profoundly shaped the environment in which business operates. Public risk management itself has obviously... View Details

Keywords: by Laura Linard

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

Gerald Zaltman, an emeritus professor at Harvard Business School, and Lindsay Zaltman, managing director of Olson Zaltman Associates, a research and consulting firm, believe that deep insights from consumers are essential for brands that... View Details

Keywords: by Martha Lagace; Consumer Products

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Ransomware Attack at Springhill Medical Center

First Look: July 22, 2008

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

Ransomware Attack at Colonial Pipeline Company

First Look: Feb. 9

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

New Research and Ideas, January 29, 2019

The Promise of Channel Stewardship

First Look: May 12, 2009

New Research and Ideas, January 22, 2019

The Value of a ‘Portable’ Career

First Look: July 31, 2007

First Look: October 2

WeWork—The IPO That Shouldn’t?

Only Capitalists Can Save Capitalism

Dispensing Justice: The Case for Legalizing Cannabis Nationally

Understaffed and Overworked: What Now?

First Look: December 19, 2006

The Role of Government When All Else Fails

Connecting with Consumers Using Deep Metaphors

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