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Show Results For
- All HBS Web
(619)
- People (1)
- News (92)
- Research (415)
- Events (6)
- Multimedia (1)
- Faculty Publications (224)
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- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
you’re sampling from a biased set, even if you have a thousand, a million, ten million samples, your sample is still going to be biased. There’s no amount that you can use to overcome a biased sample. Size... View Details
- 09 Dec 2014
- First Look
First Look: December 9
proposes that team reflexivity-a deliberate process of discussing team goals, processes, or outcomes-can function as an antidote to team-level biases and errors in decision making. We build on prior work conceptualizing teams as... View Details
Keywords: Sean Silverthorne
- 23 Aug 2011
- First Look
First Look: August 23
behavioral biases or informational limitations. These explanations imply that absent behavioral or informational effects, larger menus would be objectively better. However, in an important economic context—401(k) pension plans—we find... View Details
Keywords: Sean Silverthorne
- 27 Sep 2011
- First Look
First Look: September 27
external sourcing may vary across situations. Our framework also proves useful for assessing the possible estimation biases in transaction level make-or-buy studies arising from ignoring complementarities and constraints. Where Do Brokers... View Details
Keywords: Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
had considered the potential downsides of agencies relying too heavily on NYC311 data or on its predictive power. In the sheer volume of the data and its potential to enable a new approach to city services, were biases around income,... View Details
Keywords: Sean Silverthorne
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
partisanship will continue to cloud economic judgment around the 2024 election. For managers and finance professionals, these insights highlight two important aspects of operating a business today: In a polarized political environment, the ability to recognize and... View Details
Keywords: by Rachel Layne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
their behavior eroded gradually, over time, rather than in one abrupt shift. We refer to this phenomenon as the slippery slope effect. Our studies also demonstrate that at least part of this effect can be attributed to implicit biases... View Details
Keywords: Martha Lagace
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
concept of choice architecture, which is a piece of the behavioral puzzle. The idea is that you can help people to make better decisions by understanding systematic biases in judgment and decision-making and changing the environment in... View Details
Keywords: by Dina Gerdeman
- 26 Mar 2013
- First Look
First Look: March 26
bonds. Insurance companies have capital requirements tied to the credit ratings of their investments. Conditional on ratings, insurance portfolios are systematically biased toward higher yield, higher CDS bonds. This behavior appears to... View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
What It Takes: Minorities in the Executive Suite
business through informal personal networks, Advanced Technology, for example, has established dialogue groups as its core tactic for achieving diversity. These groups give employees a forum in which to examine their biases and engage in... View Details
Keywords: by Judith A. Ross
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
well-informed about what will make someone successful, or it could be that they are hiring someone from their hometown”—or any number of other biases that have nothing to do with job performance. To test this, Li and her fellow... View Details
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
(personal and individual) biases and all becomes 'rational' again for management purposes." Ron Palmer observed that the discussion "adds weight to the ideas that we need new and better tools for managing complexity ." Tony... View Details
Keywords: by Jim Heskett
- 19 Feb 2007
- Research & Ideas
Inexperienced Investors and Market Bubbles
investor. We expect these biases to be even more severe among the general public. Q: What have we learned about how inexperienced fund investors affected financial bubbles before the 1990s? Can't we learn by past mistakes? A: Our research... View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
We Are: A Temporal Explanation Authors:A.E. Tenbrunsel, K.A. Diekmann, K.A. Wade-Benzoni, and M.H. Bazerman Publication:In Research in Organizational Behavior, edited by B. M. Staw and Arthur P. Brief, in press Abstract This paper explores the View Details
Keywords: Martha Lagace
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
new book edited by Geoffrey Jones and Asli M. Colpan pulls back the covers. Race, Work, and Leadership: New Perspectives on the Black Experience, To support black employees, business leaders must challenge biases and help employees be... View Details
Keywords: by Staff
- 29 Oct 2018
- Research & Ideas
Hunting for a Hot Job in High Tech? Try 'Digitization Economist'
and TripAdvisor contain hundreds of millions of consumer reviews; online marketplaces also rely on reputation systems to facilitate trust between strangers. Economists help companies design reputation systems, “focusing on understanding the systematic View Details
- 11 Oct 2010
- Research & Ideas
It Pays to Hire Women in Countries That Won’t
and/or senior male employees may often have biases against women in important management positions. Some executives interviewed for the study worried that this bias would hurt their business." Different Story At Home Still, Siegel... View Details
Keywords: by Carmen Nobel
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
performance comparison, thus strengthening motivation in the domain of process transparency. In contrast, changes information helps to mitigate self-serving attribution biases in the customer transparency domain, thus playing a more... View Details
Keywords: Dina Gerdeman
- 20 Feb 2008
- First Look
First Look: February 20, 2008
influenced by personal biases? In situations requiring careful judgment, we're all influenced by our own biases to some extent. But, with Judgment in Managerial Decision Making, you can learn how to overcome those View Details
Keywords: Martha Lagace
- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
point in time. Clarify and challenge the biases and business models in your firm and in your industry. Identify potential disruptors that could be a source of opportunity: Identify people with a broad range of perspectives on potential... View Details
Keywords: by Lynda M. Applegate