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  • All HBS Web  (2,348)
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  • All HBS Web  (2,348)
    • People  (3)
    • News  (395)
    • Research  (1,643)
    • Events  (22)
    • Multimedia  (8)
  • Faculty Publications  (1,039)
← Page 19 of 2,348 Results →
  • March 27, 2025
  • Article

How One Company Used AI to Broaden Its Customer Base

By: Sunil Gupta and Frank V. Cespedes
The software company SAP successfully leveraged AI tools to begin selling to the small and medium enterprises (SMEs) market, which had previously been uneconomical for its in-person sales approach. By mapping the customer journey and deploying over 40 AI tools, SAP... View Details
Keywords: AI and Machine Learning; Sales; Business Strategy; Market Entry and Exit
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Gupta, Sunil, and Frank V. Cespedes. "How One Company Used AI to Broaden Its Customer Base." Harvard Business Review (website) (March 27, 2025).
  • Web

Bringing a Taste of Japan to the World - Global Activities 2020

plans for a summer 2020 restaurant opening, Sasago was one day away from signing a lease on a space in South Boston in March when “COVID-19 hit, and everything stopped,” he explains. Despite the obvious barriers View Details
  • 13 Aug 2007
  • Research & Ideas

The Dark Side of Trust

"The Speed of New Ideas: Trust, Institutions and the Diffusion of New Products." [PDF] The basic question at hand: Would TrapGuard encounter significant barriers to View Details
Keywords: by Sean Silverthorne; Service
  • 01 May 2014
  • Working Paper Summaries

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

Keywords: by James K. Sebenius
  • 02 Dec 2015
  • What Do You Think?

What Will It Take to Achieve Gender Equality in Leadership?

he said, “The very act of trying to attain gender equality portends to assume that is a positive goal. My concern is not equality but quality. Man or woman, we as individuals and organizations need View Details
Keywords: by James Heskett
  • 07 Nov 2018
  • News

A Market-Based Approach to Solving the World’s Water Crisis

water.org has done that is perhaps distinct is try to very much focus on where the primary barriers are that exists between people and water and people and sanitation. And the biggest View Details
Keywords: water; Funds, Trusts, and Other Financial Vehicles; Finance
  • 07 Apr 2014
  • Working Paper Summaries

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

Keywords: by James K. Sebenius
  • 11 Jul 2013
  • News

Program Aims to Develop a Generation of Global Citizens

Falik's Global Citizen Year continues to grow. Courtesy Abby Falik Related Links Nonprofit founder recognized Social Entrepreneurship Fellowship: Call for entries Upcoming webinars for entrepreneurs HBS New... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

106 eyeglass stores that to date has delivered word-class eyeglasses to 1.5 million people at the base of the pyramid at an entry price of under $15, when previously this was... View Details
Keywords: by Danielle Kost
  • 12 Jul 2016
  • News

Tesla’s Strategy Is Risky and Aggressive, but It Has Worked

  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

agricultural experts, farmers, academics, and concerned citizens working to overcome barriers to local food production. “They’ve created a bold and provocative vision—‘50 by... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

Only in some of the smaller programs are personal interviews by admissions personnel of every candidate possible. What more can be done at the MBA program entry level? Or is it unrealistic to expect that... View Details
Keywords: by James Heskett
  • 09 Nov 2017
  • News

Paving the Way for Veterans to Serve in Congress

the pull of public service. “I am impressed by the number of principled candidates who served in the military and are running for office across the country,” Barcott says, “but I also recognize that these younger veterans often face incredibly high View Details
Keywords: Ralph Ranalli
  • 21 May 2018
  • Blog Post

Harnessing The Power of Collaboration to Create Opportunity in Chicago

Hatchery Chicago will remove these barriers by providing rentable private and shared kitchen space, cold and dry storage, shipping and loading docks, and general meeting and work space. It will also offer industry-specific coaching and... View Details
Keywords: Nonprofit / Government
  • Web

How to Register & Key Dates | New Venture Competition

How to Register & Key Dates Social Enterprise Track 1. Review Competition Details See Information for Participating Teams (pdf). 2. Eligibility Review eligibility requirements. 3. Build Your Team Whether you have an idea or have skills... View Details
  • 19 Jun 2020
  • Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 4/5

classmates and I to break down barriers and not shy away from conversations.  I realize that some of us did not grow up having these conversations, and that brings anxiety and fear on what View Details
  • October 2002 (Revised February 2011)
  • Case

Union Corrugating Company (A)

By: Paul W. Marshall and Julia Stevens
Lauri Union graduates from Harvard Business School and takes over her family's steel-corrugated roofing and siding manufacturing firm, which her mother has most recently run. The industry is mature, entry barriers to competitors are low, and the company is over 50... View Details
Keywords: Organizational Change and Adaptation; Leading Change; Family Business; Entrepreneurship; Organizational Culture; Family Ownership; Gender; Manufacturing Industry; Steel Industry; Industrial Products Industry
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Marshall, Paul W., and Julia Stevens. "Union Corrugating Company (A)." Harvard Business School Case 803-065, October 2002. (Revised February 2011.)
  • 01 Mar 2018
  • News

‘We were just doing what needed to be done’

barriers that might have caused individuals to say, “Gee, I’d love to go to Harvard, but I can’t afford it.” APRIL 1968: Turbulent Times DARDEN:... View Details
  • Web

General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

Durr & Company, 1874. Herbert H. Lehman Papers, Rare Book and Manuscript Library, Columbia University Library. The Lehmans often received payment for goods in their general store in the form of cotton—an arrangement that gave impetus to... View Details
  • 04 Jun 2024
  • Blog Post

Finding Alignment to Make Impact: Layla Ramirez (MBA 2017)

and Finding Alignment Currently, as Director of DEIB at Justworks, Ramirez has taken on her latest challenge of leading impactful initiatives at the growing human resource software company. Most recently, she has been focused on building an advocacy organization within... View Details
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