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Show Results For
- All HBS Web
(778)
- News (157)
- Research (509)
- Events (1)
- Multimedia (1)
- Faculty Publications (202)
- 21 Apr 2015
- First Look
First Look: April 21
relationships with their competitors affect consumers' preferences. Through a series of experiments, we show that the competitive context in which a brand operates can affect consumers' purchase interest and purchase frequency. We show... View Details
Keywords: Carmen Nobel & Sean Silverthorne
- Web
2024 Reunion Presentations - Alumni
now, and how will they use their power? Will we see bigger bets on likely blockbusters, more intense competition in areas such as streaming and esports, and more industry consolidation? Drawing on dozens of recent case studies, Professor... View Details
- 01 Feb 2000
- News
Financial Services 24/7
recent research has focused on the issues facing financial institutions in the Internet age. "Banks have often been slow to adopt technology and to change what they do," she observes. "But the competition that the online View Details
Keywords: Susan Young
- 06 Dec 2011
- Op-Ed
Greater Fiscal Integration Best Solution for Euro Crisis
take a grim view. The EMU has had no fiscal solidarity, no fiscal discipline, and no lender of last resort. To regain a level of competitiveness comparable to Germany's, weaker European economies would have to suffer through a painful... View Details
Keywords: by Dante Roscini
- September 1999 (Revised April 2001)
- Case
Credit Suisse (A) (Abridged)
By: W. Earl Sasser and William E. Fulmer
Credit Suisse is looking for ways to differentiate itself from current and likely competitors. After two years of restructuring, the bank's leadership wants profitable growth. It has decided to emphasize customer service. View Details
Keywords: Restructuring; Competitive Advantage; Customer Satisfaction; Banks and Banking; Growth and Development Strategy; Banking Industry; Banking Industry
Sasser, W. Earl, and William E. Fulmer. "Credit Suisse (A) (Abridged)." Harvard Business School Case 800-154, September 1999. (Revised April 2001.)
- 13 Dec 2011
- News
Carry It On
responsibility. That commitment is also part and parcel of his business success. As he told the HBS Bulletin on the occasion of his 25th Reunion, “There’s an interface between our business [Wainwright Bank & Trust Company] and my... View Details
- 09 Apr 2014
- Research & Ideas
A Playbook for Small-Business Job Creation
in the competitiveness discussion, as well. The level of dependence of small firms on bank credit is estimated to be as high as 90 percent, according to separate studies by the Federal Deposit Insurance... View Details
- 01 Sep 2024
- News
From the Classroom to Casablanca
transforming their projects into reality and have access to an educational banking space dedicated to students and owners of incubated projects. “The incubator aims to develop a new generation of entrepreneurs—young, innovative, and... View Details
Keywords: Jennifer Gillespie
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
his insights to set the stage. Senior Lecturer Clayton S. Rose, who for 20 years worked at JP Morgan & Company and headed global investment banking and global equity there, discussed the implications of change in commercial and... View Details
- 02 Sep 2015
- Research & Ideas
Explaining China's Crash
After more than a decade of nearly can’t-miss growth, China’s stock market began a precipitous summer slide that has spooked investors worldwide. In July, the Shanghai composite index dropped 15 percent from June, prompting the People’s View Details
- 01 Jun 2003
- News
Alumni Bookshelf
profits. Investment Banking: Addressing the Management Issues by Steven I. Davis (MBA '58) (Palgrave Macmillan) In his eighth book, international banking consultant Davis offers a timely analysis of the global issues facing the management... View Details
- 15 Sep 2014
- Research & Ideas
Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers
banning bankers from receiving annual bonuses exceeding more than twice their fixed pay. Lawyers for the United Kingdom actively oppose the rule, which is set to go into effect in 2015. In the meantime, several major banks have responded... View Details
- 28 Mar 2018
- Research & Ideas
Sophisticated Investors May Be Harming Fintech Lending Platforms
iPhoto Marketplace lending platforms such as LendingClub and Prosper have made significant competitive inroads against traditional banks in recent years by bringing together people who want to borrow with... View Details
- August 2011
- Teaching Note
Friend Bank: The Time for Hope (TN)
By: Clayton Rose and Sally Canter Ganzfried
Teaching Note for 310-070. View Details
- 22 Feb 2022
- News
Savings and Loam
all millennials park their money at the three largest banks. It’s a disconnect that he finds “viscerally aggravating,” given that those institutions have bankrolled the fossil-fuel industry—and, with it, the carbon emissions that are underpinning climate change. Since... View Details
- 01 Sep 2018
- News
After the Fall
of these so-called shadow banks they were quick to pull their funding, which threatened their survival and destabilized the financial system. “The problem was compounded by the fact that competition from... View Details
- 15 Jun 2016
- Research & Ideas
These VC Partners May Make Your Firm Less Innovative
of students, the researchers surmised it may dampen innovation among competitive companies. To test that hypothesis, McDonald, Pahnke, Hallen and Wang looked at close to 200 medical device startups that developed products for minimally... View Details
- April 2008 (Revised December 2008)
- Case
Leveraged Loans 2007
By: Andre F. Perold and Erik Stafford
The leveraged loan market was in a crisis during the summer of 2007, following many years of low realized volatility (less than 4% per annum), an index of leveraged loans had fallen over 5% in the month of July. A sudden drop in capital market prices for an asset class... View Details
Keywords: History; Financial Liquidity; Investment; Financial Crisis; Market Transactions; Disruption; Decision Choices and Conditions; Competitive Strategy; Capital Markets; Crisis Management; Commercial Banking; Banking Industry; Banking Industry
Perold, Andre F., and Erik Stafford. "Leveraged Loans 2007." Harvard Business School Case 208-145, April 2008. (Revised December 2008.)
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall level of customer satisfaction... View Details
Keywords: by Martha Lagace
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
How Do Incumbents Fare in the Face of Increased Service Competition?, Campbell, fellow HBS professor Frances X. Frei and doctoral student Ryan W. Buell explore this dance between service levels, customer loyalty, and competitive strategy.... View Details
Keywords: by Julia Hanna