AI - Publications - Faculty & Research - Harvard Business School

25 May 2021
Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

Indeed, Zhang’s research found that prior to launching the algorithm in 2015, Airbnb’s white hosts made $12.16 more per day than Black hosts, according to the study, Can an AI Algorithm Mitigate Racial Economic Inequality? An Analysis in... View Details

Keywords: by Lane Lambert; Technology; Accommodations

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

and mistakes and abbreviations the CEO uses,” Choudhury says. “What that tells us, generally, is that at least technologically, we can create a writing bot for any one of us.” Illustrations by Ariana Cohen-Halberstam using images generated in Midjourney Generative... View Details

Keywords: by Ben Rand; Information Technology; Technology

2024
Book

Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity

By: Karen G. Mills

The second edition of Fintech, Small Business & the American Dream, builds on the groundbreaking 2019 book with new insights on how technology and artificial intelligence are transforming small business lending. This ambitious view covers the significance of... View Details

Keywords: Fintech; AI; AI and Machine Learning; Small Business; Economy; Technology Adoption; Credit; Financing and Loans; Analytics and Data Science

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16 Feb 2024
Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

AI is ideally suited to address the many shortcomings of the current career navigation system. It can provide aspiring workers with definitive, real-time information on job availability, skills requirements, and outcomes for workers in... View Details

Keywords: by Rachel Layne; Information Technology; Technology

September 23, 2024
Article

AI Wants to Make You Less Lonely. Does It Work?

By: Julian De Freitas

Keywords: AI and Machine Learning; Well-being

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Article

An AI Method to Score Celebrity Visual Potential from Human Faces

By: Flora Feng, Shunyuan Zhang, Xiao Liu, Kannan Srinivasan and Cait Lamberton

It has long been a mantra of marketing practice that, particularly in low-involvement situations, spokespeople should be physically attractive. This paper suggests there is a higher probability of gaining fame and influence (i.e., celebrity potential) than is captured... View Details

Keywords: Personal Characteristics; AI and Machine Learning; Forecasting and Prediction; Marketing

24 Jun 2025
News

Why Soft Skills Still Matter in the Age of AI

05 Apr 2025
News

MBA Students at HBS Must Take AI Course To Graduate

03 Nov 2024
News

The Chatbot Optimisation Game: Can We Trust AI Web Searches?

13 Oct 2023
News

Harvard Business School Partners with BCG on AI Productivity Study

20 Jun 2023
News

Use Generative AI to Write Performance Reviews? Not So Fast

17 Dec 2018
News

Proven Skincare's Ming Zhao on Applying AI to Customized Cosmetics

Keywords: Artificial intelligence; cosmetics; skincare

07 Aug 2024
Podcast

EY’s Trent Henry on how AI can extend white-collar careers

The consulting giant’s global talent lead explains how the firm is bringing mass customization and accountability to skills building and integrating human and ‘synthetic’ skills. Also, the bottom-line benefit of promoting employee health and wellness. View Details