Publications

Publications

Filter Results: (5,691) Arrow Down
Filter Results: (5,691) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 19 of 5,691 Results →
  • 16 Jun 2008
  • Research & Ideas

Seven Tips for Managing Price Increases

services that they truly need by giving them an unbundled menu of options. 6. Monitor Trade Terms. Beware of powerful distributors paying you more slowly than they turn the inventory they buy from you. In an inflationary environment, they're making money on the float... View Details
Keywords: by John Quelch
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

Observing and understanding the tasks and challenges that workers face every day is important. But managers who merely put in time "walking the floor" are not doing enough; in fact, it can make employees feel worse about their... View Details
Keywords: by Julia Hanna; Health
  • March 1997 (Revised April 2011)
  • Case

Gillette Singapore: Managing Global Business Integration on the Ground (A)

By: Rosabeth M. Kanter and Thomas Dretler
The general manager of Gillette Singapore faces issues of managing change during the company's global integration with Parker Pen. View Details
Keywords: Mergers and Acquisitions; Change Management; Multinational Firms and Management; Integration; Retail Industry; Singapore
Related
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

several forms. But many proposed questions were clustered around inquiries about willingness to recommend, trust, and authenticity. Among suggested questions that managers might ask of themselves were: "What positive, relevant impact... View Details
Keywords: by James Heskett

    Design-Based Confidence Sequences: A General Approach to Risk Mitigation in Online Experimentation.

    Randomized experiments have become the standard method for companies to evaluate the performance of new products or services. In addition to augmenting managers' decision-making, experimentation mitigates risk by limiting the proportion of customers exposed to... View Details
    • Web

    Podcasts - Managing the Future of Work

    it forward. Also, spreading the word via a generative AI avatar. Bonus episode: Introducing HBS's latest podcast, Think Big, Buy Small 14 AUG 2024 | Managing the Future of Work Joe Fuller talks to his... View Details
    • Jan 06 2015
    • Testimonial

    Managing Change as a Team

    • Dec 19 2017
    • Testimonial

    A New Perspective on Nonprofit Management

    • June 2020
    • Background Note

    Customer Management Dynamics and Cohort Analysis

    By: Elie Ofek, Barak Libai and Eitan Muller
    The digital revolution has allowed companies to amass considerable amounts of data on their customers. Using this information to generate actionable insights is fast becoming a critical skill that firms must master if they wish to effectively compete and win in today’s... View Details
    Keywords: Cohort Analysis; Customers; Analytics and Data Science; Segmentation; Analysis; Customer Value and Value Chain
    Related
    • 01 Mar 2004
    • News

    The New Global Business Manager

    function of today’s global manager? We used to think of the CEO as being the grand strategic architect. Now the world is so complex and fast-moving that the general manager’s role is less about managing... View Details
    Keywords: Management
    • Dec 21 2011
    • Interview

    Strategic Perspectives in Nonprofit Management

    • August 1995
    • Background Note

    Managing in an Information Age: IT Challenges and Opportunities

    By: Lynda M. Applegate
    The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a... View Details
    Keywords: Information Technology; Information Management; Restructuring; Technological Innovation; Corporate Strategy; Organizational Design; Organizational Change and Adaptation; Information Technology Industry
    Related
    • 28 Aug 2023
    • Research & Ideas

    The Clock Is Ticking: 3 Ways to Manage Your Time Better

    working from home brought greater flexibility, such arrangements often blurred personal and professional boundaries and created a never-ending day for some people. We asked three Harvard Business School faculty members to offer insights from research that can help... View Details
    Keywords: by Kristen Senz
    • 13 Aug 2014
    • Lessons from the Classroom

    Managing the Family Business: Entrepreneurs Needed for Long-Run Success

    generations of the family are supposed to take care of and grow the founder's creation; they are not expected to be entrepreneurs themselves. Even attempting to reinvent the family company can be seen as disloyal by the family. This... View Details
    Keywords: by Michael J. Roberts
    • Web

    General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

    from general merchandisers to cotton commodity brokers, they opened an office in New York in 1858, the center of the commodities trading business. The firm served as brokers between farmers selling cotton and industrialists and exporters... View Details
    • 01 Jun 2022
    • What Do You Think?

    Is Stakeholder Management Facing New Headwinds?

    (iStockphoto/Krle) Advocates for stakeholders—including employees, customers, suppliers, the “community,” and investors—have dominated the discussion of leadership and management over the past two decades. They believe that enlightened... View Details
    Keywords: by James Heskett
    • 2011
    • Other Unpublished Work

    Functional Centralization and the Division of Labor in Management

    By: Julie Wulf, Maria Guadalupe and Hongyi Li
    This paper shows that the trend towards flatter hierarchies in large US firms since the mid-80's has been accompanied by increased centralization of activities at the top of the organization. In particular, the number of functional managers (e.g., Chief Financial... View Details
    Keywords: Executive Compensation; Management Teams; Organizational Structure; Business Strategy; Diversification; Information Technology; United States
    Related
    • 10 Jan 2008
    • Sharpening Your Skills

    Sharpening Your Skills: Operations Management

    Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: Can "lean" productions methods improve service industries? How can a company's order View Details
    • Web

    Technology & Operations Management - Faculty & Research

    Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2025 Article Educating Students and Professionals on the Business Implications of Climate Change By: Michael W. Toffel... View Details
    • Teaching Interest

    Harvard Business Analytics Program: Operations and Supply Chain Management

    By: Dennis Campbell
    Digital technologies and data analytics are radically changing the operating model of an organization and how it connects to its broader supply chain and ecosystem. This course emphasizes managing product availability, especially in a context of rapid product... View Details