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Publications

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    Teaming

    New breakthrough thinking in organizational learning, leadership, and change

    Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges... View Details

    • 2017
    • Working Paper

    Business and Green Knowledge Production in Sweden 1960s–1980s

    By: Ann-Kristin Bergquist and Kristina Söderholm
    This working paper contributes to the burgeoning historical literature that has transformed our understanding about the relationship between big business and the environmental regulation. Previously, it was believed that corporate managers resisted the extra costs... View Details
    Keywords: Environmental Sustainability; Governing Rules, Regulations, and Reforms; Business and Government Relations; Research and Development; History; Sweden
    Related
    • 04 Dec 2019
    • Book

    Creating the Experimentation Organization

    scale to have a giant impact.” About the Author Michael Blanding is a writer based in Boston. [Image: ndresr] Related Reading At Booking.com, Innovation Means Constant Failure Jumpstarting Innovation: Using Disruption to Your Advantage Research Paper: Experimentation... View Details
    Keywords: by Michael Blanding
    • Web

    Media Coverage - Managing the Future of Work

    Media Coverage Media Coverage 05 Feb 2025 Thomas 6 Career Mistakes That Could Be Holding You Back — and How to Fix Them Re: Joseph Fuller 03 Feb 2025 CNBC CEO of 16 years shares her No. 1 trait for a must-hire job candidate: I want to... View Details
    • 08 Feb 2021
    • Book

    How to Make the World Better, Not Perfect

    one small way he could do his part, according to his new book Better, Not Perfect: A Realist’s Guide to Maximum Sustainable Goodness. In the book, Bazerman shares lessons from his own experiences and provides practical advice to help... View Details
    Keywords: by Michael Blanding
    • Web

    Affiliated Organizations & Institutions - Institute For Strategy And Competitiveness

    Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network Affiliated Organizations &... View Details
    • January 2014 (Revised January 2017)
    • Case

    Nivea (A)

    By: Karim R. Lakhani, Johann Fuller, Volker Bilgram and Greta Friar
    The case describes the efforts of Beiersdorf, a worldwide leader in the cosmetics and skin care industries, to generate and commercialize new R&D through open innovation using external crowds and "netnographic" analysis. Beiersdorf, best known for its consumer brand... View Details
    Keywords: Innovation; Innovation Management; Crowdsourcing; Big Data; Innovation Strategy; Innovation and Management; Knowledge Management; Knowledge Sharing; Research and Development; Social and Collaborative Networks; Collaborative Innovation and Invention; Analytics and Data Science; Beauty and Cosmetics Industry; Consumer Products Industry
    Related
    • 02 Nov 2021
    • Research & Ideas

    Why COVID-19 Probably Killed More People Than We Realize

    with the magnitude of a pandemic, they are ultimately counterproductive, the authors say. Especially in the early days of the pandemic, countries faced an incredible amount of uncertainty over how best to fight the disease. That said, government officials should have... View Details
    Keywords: by Michael Blanding
    • 01 Feb 2013
    • Working Paper Summaries

    Dollar Funding and the Lending Behavior of Global Banks

    Keywords: by Victoria Ivashina, David S. Scharfstein & Jeremy C. Stein; Financial Services
    • 08 Feb 2012
    • Working Paper Summaries

    Team Scaffolds: How Minimal In-Group Structures Support Fast-Paced Teaming

    Keywords: by Melissa A. Valentine & Amy C. Edmondson
    • 03 Mar 2011
    • Working Paper Summaries

    How Firm Strategies Influence the Architecture of Transaction Networks

    Keywords: by Jianxi Luo, Daniel E. Whitney, Carliss Y. Baldwin & Christopher L. Magee
    • Teaching

    Overview

    Teaching has been a lifelong passion of mine. As the third generation of academics in my family, I see good teaching as a means to give back and to encourage others to share my passion for discovery. I’ve been very lucky to have many teaching opportunities, both as an... View Details
    • Research Summary

    THEME #1: BUILDING CAPABILITIES THROUGH TEAM FAMILIARITY

    Are organizational capabilities simply the aggregation of individual skills and experience, or do they also depend on particular connections between individuals developed through prior work experience?  Since a capability consists of the accumulated... View Details

    • March 2023 (Revised August 2023)
    • Case

    Majid Al Futtaim: Adapting the Shopping Mall to the Digital Era

    By: Antonio Moreno and Gamze Yucaoglu
    The case opens in August 2022, as Ahmed Galal Ismail, CEO of Majid Al Futtaim Properties and Fatima Zada, digital and omnichannel director at Majid Al Futtaim Shopping Malls, go over the plans to roll out the omnichannel mall offering for the Mall of the Emirates they... View Details
    Keywords: Business Model; Strategy; Information Technology; Technology Adoption; Value Creation; Competition; Expansion; Profit; Corporate Strategy; Retail Industry; Real Estate Industry; United Arab Emirates
    Related
    • October 2014
    • Case

    Mothercare, 2014

    By: John R. Wells and Galen Danskin
    In early 2014, Mothercare was the UK's leading retailer of mother-and-baby products. In fiscal 2013, it generated £341 million in revenues from its 255 UK stores and £128 million online, and was more than three times the size of its next biggest competitor, Mama and... View Details
    Keywords: Retail; Turnaround; Strategy; Strategic Planning; Retail Industry; United Kingdom
    Related
    • 2013
    • Tool

    Harvard Business Review's Go to Market Tools: Customer Lifetime Value

    By: Thomas Steenburgh and Jill Avery
    How much are your customers worth? Has your marketing budget been slashed? Need to figure out the best place to invest your time and effort to reach your growth target? HBR's Go to Market Tool helps calculate your customer's lifetime value, allowing you to prioritize... View Details
    Keywords: Quantitative Analysis; Tools; Customer Lifetime Value; Customer Defection; CRM; Customer Relationship Management; Marketing; Marketing Strategy; Customer Focus and Relationships
    Related
    • Web

    CSV in Practice - Institute For Strategy And Competitiveness

    HBS ISC Creating Shared Value CSV Creating Shared Value CSV Explained Emerging Topics CSV in Practice Published CSV Cases CSV in Practice Creating Shared Value in Practice Not... View Details
    • Web

    Events - Private Capital Project

    Shell (Bain Double Impact). The Consequences of Private Equity on Employment and Management On September 6, 2017, a group of limited partners, academics, and general partners met to share perspectives on the broad social consequences of... View Details
    • 02 Mar 2021
    • HBS Case

    The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

    the conversation so we might be able to talk slightly more thoughtfully about things that we have so much trouble talking about today.” About the Author Michael Blanding is a writer based in the Boston area. [Image: Unsplash/Clay Banks] What can business and civic... View Details
    Keywords: by Michael Blanding
    • 18 Oct 2023

    Life at HBS Chat with the Central & Eastern European Club

    Virtual Life at HBS Chats are a unique opportunity to hear directly from current HBS students regarding their MBA experience. Join a panel of students from the Central & Eastern European Club who will share their backgrounds and how they... View Details