Relationship Management - Publications - Faculty & Research

08 Sep 2016
News

How We Make It Work

moment, they would appreciate what we’re trying to do and laud it versus feeling like something was taken from them: They would see their parents managing people and striving to accomplish things. I believe all those things that matter to... View Details

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53786 forthcoming Strategic Management Journal Scope versus Speed: Team Diversity, Leader Experience, and Patenting Outcomes for Firms By: Choudhury, Prithwiraj, and Martine R. Haas... View Details

12 Feb 2016
Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

workforce ages, their skills “asset base” erodes, making the logic of relying on alternatives more compelling. That problem is compounded by the failure of many U.S. employers to cultivate relationships with local educators to help ensure... View Details

Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics

16 Aug 2018
Blog Post

A Day in the Life as a ‘Spreadsheet Ranger’

opportunities. 11am – After a couple hours of project writing, my co-consultant and I have a meeting with the Chief of Resources. We discuss a variety follow-up topics from our initial interview with her. She gives us additional information about the pros and cons of... View Details

Keywords: Nonprofit / Government

March 2005 (Revised August 2006)
Case

Siebel Systems: The Role of the CFO

By: Malcolm P. Baker and Lauren Barley

Mike Lawrie, the newly appointed CEO of Siebel Systems, considers a combination of growth and spending cuts to turn around the struggling software company. Focuses on the role of the chief financial officer, Ken Goldman, in corporate governance and compliance under... View Details

Keywords: Financial Management; Leading Change; Entrepreneurship; Job Design and Levels; Corporate Governance; Financial Strategy; Management Teams; Corporate Finance; Business and Shareholder Relations; Information Technology Industry

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February 2003 (Revised May 2003)
Case

Accel Partners' European Launch

By: G. Felda Hardymon and Josh Lerner

In spring 2001, with the venture market crashing all around, the London office of Accel Partners, a major west coast venture capital firm, needs to make a decision about investing in an Irish software company. As the first investment of the new European operation, the... View Details

Keywords: Investment; Growth and Development Strategy; Venture Capital; Global Strategy; Decision Choices and Conditions; Expansion; Management Practices and Processes; Partners and Partnerships; Financial Services Industry; London; United States

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01 Dec 1999
News

The Message and the Media: Advertising's Brave New World

technical, regulatory, and economic. Advances in technology, which enhance existing advertising capabilities and create new ones, reach well beyond the Internet and include things such as innovative new software, sophisticated data View Details

Keywords: Peter K. Jacobs

01 Dec 2003
News

DonorsChoose: Teaming Up with Teachers

start-up into a sustainable national organization. With plans to expand next year into North Carolina, Chicago, and Denver, the organization’s leaders see management of its rapid growth as a major challenge. “We need to apply business... View Details

Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

29 Jan 2025
Blog Post

Finding Professional Purpose: Building an Impactful Career that Reflects your Values with Lisa Tanzer (MBA 1993)

support one another, no matter where they are in their careers, has been remarkable. After graduating, I started my marketing career in Gillette’s brand management training program. I was excited to combine analytical rigor with creative... View Details

07 Nov 2016
Research & Ideas

Corporate Tax Strategies Mirror Personal Returns of Top Execs

“There is actually a lot of heterogeneity with the actions that executives take. For me that was very surprising.” Pérez Cavazos, part of the Accounting and Management Unit, initially doubted his colleague Andreya M. Silva would find... View Details

Keywords: by Roberta Holland

1 Mar 2013 - 2 Mar 2013
Conference Presentation

The Value of Flexibility in Baseball Roster Construction

By: Timothy Chan and Douglas S. Fearing

Drawing inspiration from the theory of production flexibility in manufacturing networks, we provide the first optimization-based analysis of the value of positional flexibility (the ability of a player to play multiple positions) for a major league baseball team in the... View Details

Keywords: Risk and Uncertainty; Design; Production; Resource Allocation; Groups and Teams; Adaptation; Sports

Citation

2006
Chapter

Interorganizational Knowledge Creation at Shimano

By: Hirotaka Takeuchi

Keywords: Knowledge Acquisition; Knowledge Management; Organizational Design; Organizational Change and Adaptation; Networks; Japan

Citation

October 2001 (Revised November 2017)
Case

Japan: The Miracle Years

By: Louis T. Wells

Japan experienced rapid growth in the 1950s and 1960s while following a set of policies that differ from current policies in fashion. Although some observers believe that Japanese growth occurred in spite of the policies rather than because of them, several countries... View Details

Keywords: History; Policy; Economic Growth; Business and Government Relations; Growth and Development Strategy; Japan

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14 Dec 2022
News

When to Give Verbal Feedback — and When to Do It in Writing

28 Sep 2022
News

SAP's Sabine Bendiek on workforce strategy

01 Jan 2022
News

Family Ghosts in the Executive Suite

30 Oct 2020
News

Tough Macho Leadership Is Over. Here’s What’s Taking Its Place.

29 Oct 2020
News

Safe Workplaces

Keywords: Remote work

01 Jun 2018
News

Up by the Roots

revolutionizing everything from online payments and wealth management to cybersecurity and insurance through digital technologies as diverse as blockchain and artificial intelligence. Despite being the world’s financial capital and home... View Details

Keywords: Alexander Gelfand; illustrations by Dan Page