Publications

November 1993 (Revised March 1997)
Case

Romeo Engine Plant

By: Amy P. Hutton and Robert S. Kaplan

A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now is to solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details

Keywords: Organizational Change and Adaptation; Motivation and Incentives; Management Practices and Processes; Groups and Teams; Performance Efficiency; Performance Improvement; Manufacturing Industry; Auto Industry

April 2001 (Revised November 2001)
Case

Supply Chain Management at World Co., Ltd.

By: Ananth Raman, Marshall L. Fisher and Anna Sheen McClelland

Describes a supply chain with very quick (i.e., two week) response times and allows students to explore how such short response times are achieved. Allows students to explore why other supply chains, with much longer response times, might not be able to replicate this... View Details

Keywords: Supply Chain Management; Supply Chain; Knowledge Management; Organizational Change and Adaptation; Management Practices and Processes; Performance Improvement

05 Jan 2023
News

6 Business Skills Every Engineer Needs

April 2012
Case

Danish National Advanced Technology Foundation

By: Willy Shih and Margaret Pierson

Danish National Advanced Technology Foundation (DNATF), a government agency, invests in public-private partnerships to stimulate commercialization of Danish scientific research within the country's industry. DNATF established a process for evaluating proposals, making... View Details

Keywords: Leadership; Commercialization; Management Practices and Processes; Experience and Expertise; Innovation and Invention; Public Ownership; Business and Government Relations; Technology Industry; Denmark

01 Mar 2015
News

Committed To HBS’s Success

added to his MBA fellowship fund, which has benefited about 50 students from the San Francisco area since it was established in 1990. “HBS aims to be close to practice,” says Tukman. “Often in business, practice leads the way and theory... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

24 Apr 2014
News

Leading change in issues around gender and equality

Harvard Business School Professor Robin Ely discusses the School's leadership role in changing issues and business practices around gender and equality. (Published April 2014) View Details

Web

The Spread and Adoption of Option Pricing Models - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

Economic Sciences Chicago Board of Options Exchange Exhibit Home The Spread and Adoption of Option Pricing Models Robert C. Merton in the classroom, ca. 1972. Bradford F. Herzog, Photographer. Robert Cox Merton Papers, HBS Archives, Baker Library Historical Collections... View Details

Profile

Amy Sennett

environment to test ideas “At HLS,” Amy observes, “there’s a constant pushback on your comments; you’re always forced to reevaluate your position. It’s a safe environment, a kind of practice round for policy work, in which you can put a... View Details

01 Dec 2013
News

Faculty Books

grading standards? Associate Professor Francesca Gino and colleagues investigate the phenomenon of the "fundamental attribution error." The Case for Combating Climate Change with Nuclear Power and Fracking Senator John Heinz Professor of Management View Details

07 Feb 2005
What Do You Think?

If You Blink, Will You Miss?

premise that there is a time and place for "thin slicing" that leads to quick decision making based on sense borne of experience. As Kathryn Aiken said, "I believe that those who can 'thin slice' successfully have been View Details

Keywords: by James Heskett

28 May 2019
News

Cure All

success in either strategy or implementation requires making trade-offs. In the absence of those trade-offs, you have a lot of mediocrity. RS: I would also tell the CEO that he or she needs to take a hard and deep look at what’s happening in terms of management View Details

Keywords: Hospitals; Health, Social Assistance

Portrait Project

Patrick MacKenzie

other in the hallway observing a student being paddled. For cursing, for showing defiance, for being tardy. In rural Mississippi, where I taught, corporal punishment was not only legal, it was supported by the community. It is a practice... View Details

November 1989
Teaching Note

H.J. Heinz Co.: The Administration of Policy (A), (B), (C), and (D), Teaching Note

By: Kenneth E. Goodpaster and Thomas R. Piper

Teaching Note for (9-382-034, 035, 036, and 037). View Details

Keywords: Business Earnings; Management Practices and Processes; Motivation and Incentives; System; Ethics; Policy; Business Divisions; Organizational Change and Adaptation; Food and Beverage Industry

September–October 2013
Article

The Role of Organizational Scope and Governance in Strengthening Private Monitoring

By: Lamar Pierce and Michael W. Toffel

Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly onerous when outsourcing the monitoring and... View Details

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2012
Book

Enterprise Analytics: Optimize Performance, Process, and Decisions Through Big Data

By: Thomas H. Davenport

This book, an edited collection of research papers from the International Institute of Analytics, addresses a wide variety of key topics in managing business analytics and big data at the enterprise level. It includes key applications of analytics, human and... View Details

Keywords: Business Analytics; Big Data; Business or Company Management; Analytics and Data Science; Management Practices and Processes; Mathematical Methods; Information Management

September 2016
Case

Designing Performance Metrics at GoDaddy

By: C. Fritz Foley and Michael Lemm

Scott Wagner has recently joined GoDaddy, a leading provider of cloud-based software and services that helped individuals and small businesses establish a web presence, in the dual role of chief operating officer and chief financial officer. One of his first tasks is... View Details

Keywords: Motivation and Incentives; Management Practices and Processes; Performance Evaluation; Compensation and Benefits; Web Services Industry

2003
Chapter

Designing Sustainability at BMW Group: The Designworks/USA Experience

By: Michael W. Toffel, Natalie Hill and Kellie McElhaney

This case study describes how an industrial design company developed a Sustainability Management System (SMS) standard, designed and implemented an SMS throughout its business, and then became the first company in the world to achieve third-party SMS certification. The... View Details

Keywords: Design; Governance Compliance; Management Practices and Processes; Standards; Environmental Sustainability; United States