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  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

to mitigate sanctions. “Perhaps even more important in today’s environment, you are also limiting reputational risk,” Soltes says, pointing to negative news stories or error-filled posts on social media that can undermine a company’s... View Details
Keywords: by Michael Blanding
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

This involved such things as reorganizing, delegating authority, increasing accountability, building trust among employees, and recognizing and rewarding desired behaviors. The authors conclude from this that “cultural change is what you get after you’ve put View Details
Keywords: by James L. Heskett
  • 30 Jan 2006
  • Research & Ideas

Looking Behind Bad Decisions

the same amount, than to receive a higher amount when others would receive even more. Is this a product of hyper-competitiveness in society? A: The competitiveness of society plays some role. However, the bigger issue is that we often use... View Details
Keywords: by Manda Salls
  • 02 Sep 2019
  • What Do You Think?

Are Overlooked Forces Shielding the US from Severe Economic Downturns?

peterhowell Summing Up: Is the Current US Economic Expansion Primarily in the Hands of the Fed? New applications of technology and the expansion of the service economy may contribute to prolonged economic expansion. But they represent... View Details
Keywords: by James Heskett; Service
  • 06 Feb 2006
  • Research & Ideas

Sorting Out the Patent Craze

include bodies as varied in scope as the Financial Accounting Standards Board on one end to the DSL Forum on the other. On the tech side, SSOs work both with technology sponsors and users to develop a set of standards for products to... View Details
Keywords: by Sara Grant; Technology
  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

to become a major product family. His success in that position propelled him to a series of other assignments, including a temporary one in strategic planning, that eventually landed him a promotion to vice president and general manager,... View Details
Keywords: by David A. Thomas
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

one of “empower(ing) every person and every organization on the planet to achieve more.” He was quoted as saying, “My mission is to put empathy at the center of everything I pursue—from the products we launch, to the View Details
Keywords: by James Heskett; Computer; Technology
  • 06 Apr 2015
  • Research & Ideas

After Germanwings, More Attention Needed on Employee Mental Health

When news broke March 24 that a young co-pilot for Lufthansa's low cost-airline Germanwings had intentionally crashed a passenger jet into the French Alps, killing himself and 149 others, people struggled for answers. What would make... View Details
Keywords: by Michael Blanding; Health; Air Transportation
  • 28 Jan 2015
  • Research & Ideas

Ground Game, Air Wars, and Other Marketing Lessons From Presidential Elections

New research from Harvard Business School shows that mass advertising is better at swaying undecided consumers while face-to-face personal selling is more suited at closing the deal for those already leaning toward a particular product.... View Details
Keywords: by Dina Gerdeman
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

communication—some vendors and futurists paint a scenario where businesses collaborate and compete in profound new ways. But your research suggests that this is not happening and is not likely to happen any time soon. Why have Web... View Details
Keywords: by Sara Grant
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

downside, what legal actions can we expect from workers or shoppers or diners? In the best upside, what perceptions and indicators of healthy environments led to more productivity and confidence (and revenue)? Right now, assessments of... View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • 24 Mar 2020
  • Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

in Galway, Ireland. He has publicly committed to double production from 5,000 to 10,000 units per month, but that is just the start. Next come the challenges of getting supplies from all over the world, hiring and training View Details
Keywords: by Bill George; Health
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

healthy workers, benefit their reputations, and engender greater consumer and employee loyalty. Healthy communities also have more money to spend on non health care products and services than unhealthy ones. Underappreciated benefits... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • 07 Oct 2015
  • What Do You Think?

What is the Best Immigration Model for the US?

seeking asylum who bring different skills and behaviors than immigrants. Germany’s problems, opportunities, and solutions are so different from those of the US, that its “model” for handling new arrivals has limited application. That’s... View Details
Keywords: by James Heskett
  • 17 Jun 2019
  • Research & Ideas

What Hospitals Must Learn to Compete

innovation in the industry is coming from entrants that say, “Let’s start with the patient perspective.” Sadun: Absolutely. And hopefully these new models will dispel the idea that there is a trade-off between providing excellent care and... View Details
Keywords: by Alumni Bulletin Staff; Health
  • 20 Oct 2015
  • First Look

October 20, 2015

fluctuations. We first exposit that in the presence of Cobb-Douglas production functions and consumer preferences, there is a specific pattern of economic transmission whereby demand-side shocks propagate upstream (to input-supplying... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2021
  • What Do You Think?

How Do We Sustain Organization Diversity?

successes, the distraction of a later effort to improve gender diversity, the disproportionate number of Black employees laid off in a major downsizing, a drop in the number of Black candidates in the pipeline, and weak retention of those brought into the organization.... View Details
Keywords: by James Heskett
  • 06 Jan 2003
  • What Do You Think?

China: The Next Big Market Opportunity or the Next Big Bubble?

Original Article It was recently announced in somewhat wondrous tones that new car sales in China this past year exceeded one million. Reports in BusinessWeek and Forbes trumpet the growth of China and the size and promise of Chinese... View Details
Keywords: by James Heskett
  • 02 Jul 2001
  • Research & Ideas

Ray A. Goldberg

framework for the field in their book A Concept of Agribusiness. That seminal work traces a complex value-added chain that begins with the farmer's purchase of seed and livestock and ends with a product fit for the consumer's table.... View Details
Keywords: by Staff; Agriculture & Agribusiness
  • 03 Dec 2018
  • Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

Sentiment and the Price of Corporate Sustainability, takes public sentiment data around sustainability activities obtained from TruValue Labs, culled from news stories, industry analysts, NGOs, and think tanks, and combines it with... View Details
Keywords: by Rachel Layne
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