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  • 30 Jul 2013
  • First Look

First Look: July 30

for the introduction of health products in developing countries where consumers may be uncertain about product quality, and price subsidies are common policy instruments. Through a field experiment selling an unfamiliar health product in... View Details
Keywords: Anna Secino
  • 22 May 2012
  • First Look

First Look: May 22

require a grand organizational makeover or buy-in from the CEO. All it takes is collaboration between you and your team-working together and making small, doable changes. What started as an experiment with a six-person team at The Boston... View Details
Keywords: Sean Silverthorne
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

physical experience of weight is associated with the emotional experience of guilt and thus that weight intensifies the experience of guilt. Across four studies, we found that... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2005
  • Research & Ideas

The Knowledge Coach

intuits a developing bottleneck in the assembly line and creates a fix before a problem occurs. It's also the CEO who draws on years of experience to solve a strategy imbroglio that has paralyzed top staff. It's the venture capitalist—who... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

importance of values and standards in business and the role leaders play in articulating them. Fifteen years ago we began teaching a required course called Leadership, Values, and Decision Making. Last December, after a couple of years of work, the faculty voted to... View Details
Keywords: by Kim B. Clark
  • 01 Sep 2009
  • First Look

First Look: September 1

experience yields improved performance. Experience, however, can take many forms. Building on recent studies on learning in operations, we distinguish between repetition of task (i.e., prior experience with... View Details
Keywords: Martha Lagace
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

Clance defines it as “an internal experience of intellectual phoniness.” HBS professor Amy Cuddy in her new book, Presence, sums up the research on one aspect of the impostor phenomenon by pointing out that those who View Details
Keywords: by James Heskett
  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

experience the employer has on the market” In this case, the employer is the shopper, and the freelancer has the information advantage—especially when working with a first-time employer. The result: The inexperienced employer tends to pay... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

suggest that in many commonly regulated markets in which firms share similar cost structures, firms are likely to experience incentives to ratchet down and delay the introduction of innovative products. The study highlights the importance... View Details
Keywords: Dina Gerdeman
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

to investigate the psychological consequences and performance benefits of connecting to beneficiaries of one’s work. In a longitudinal field experiment of fruit harvesters, we find that though beneficiary contact with the overall customer... View Details
Keywords: Carmen Nobel
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

burdening the taxpayer? That's the question." Investment Banking Faces A Crisis Of Confidence Senior lecturer Clayton Rose shared insights on the turmoil gained in part from his experience at JP Morgan & Company for 20 years,... View Details
Keywords: by Martha Lagace; Financial Services
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

Transformational Customer Experiences Anyone who has recently travelled, gone shopping, or tried to have a problem solved may have little recollection of the experience. Worse yet, some are frustrated by the lack of responsiveness or... View Details
Keywords: Sean Silverthorne
  • November 2003 (Revised October 2005)
  • Case

Leading the Josie Esquivel Franchise (A)

By: Boris Groysberg and Laura Morgan Roberts
Reviews Josie Esquivel's career history, detailing how, through her personal attributes, skills, experiences, and organizational practices she has developed into a star analyst. Should Esquivel accept an offer to leave Lehman Brothers for Morgan Stanley? To make this... View Details
Keywords: Experience and Expertise; Decision Choices and Conditions; Resignation and Termination; Job Offer; Franchise Ownership; Performance; Personal Development and Career; Personal Characteristics; Competitive Strategy; Competitive Advantage
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Groysberg, Boris, and Laura Morgan Roberts. "Leading the Josie Esquivel Franchise (A)." Harvard Business School Case 404-054, November 2003. (Revised October 2005.)
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

1933-1945; the Federal Republic (West Germany) or German Democratic Republic (East Germany) 1945-1989. In terms of political or economic history, these divisions make a lot of sense, but in terms of individuals' experiences or business... View Details
Keywords: by Sean Silverthorne
  • 13 Apr 2010
  • First Look

First Look: April 13

experiences of several companies, the authors illustrate the dangers of conforming to market pressures for unrealistic growth targets. They argue that an overvalued stock, by encouraging overpriced acquisitions and other risky,... View Details
Keywords: Martha Lagace
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

quarterly and generally with less scrutiny from higher-ups. The researchers wanted to test their hypothesis that casino hosts in loosely monitored, more hands-off management structures were more successful in their jobs because they felt freer to View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 31 Jul 2012
  • First Look

First Look: July 31

Authors:Diwas KC, Bradley R. Staats, and Francesca Gino Abstract Learning from past experience is central to an organization's adaptation and survival. A key dimension of prior experience is whether an... View Details
Keywords: Carmen Nobel
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

Sucher Publication: Routledge, 2007 Abstract This book is a comprehensive, practical manual to help instructors integrate moral leadership in their own courses, drawing from the experience and resources of the Harvard Business School... View Details
Keywords: Martha Lagace
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

able to see it, illustrate it, through his life. His experience in Hungary became a how-not-to-do at university. You can look at Intel and Intel culture under Andy Grove as the opposite of a great deal of what he experienced in Hungary. I... View Details
Keywords: by Sean Silverthorne; Computer
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

Michael Luca and Weijia (Daisy) Dai, an assistant professor of economics at Lehigh University, recently studied effectiveness of paid search ads for small businesses by designing a large-scale field experiment that involved nearly 20,000... View Details
Keywords: by Dina Gerdeman; Food & Beverage
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