Publications

06 Mar 2012
First Look

First Look: March 6

now a dynamic and growing business that attracts the best and the brightest. It is tempting to declare the industry a roaring success. But its purpose is to serve the needs of U.S. households and firms, and by this standard its View Details

Keywords: Sean Silverthorne

December 2010
Supplement

Urban Water Partners (A) Spreadsheet Solutions (CW)

By: Karthik Ramanna and George Serafeim

Teaching Note for Spreadsheet (111701). View Details

Keywords: Performance Evaluation; Accrual Accounting; Financial Statements; Health Industry; Utilities Industry; Dar es Salaam

11 Feb 2014
First Look

First Look: February 11

may lead to dishonesty (as shown in prior work), and dishonesty may lead to creativity (the hypothesis we tested in this research). In five experiments, participants had the opportunity to behave dishonestly by overreporting their View Details

Keywords: Sean Silverthorne

June 1998
Article

Reward, Intrinsic Motivation, and Creativity

By: B. A. Hennessey and T. M. Amabile

Comments on R. Eisenberger and J. Cameron's (see record 1996-06440-007) discussion on the impact of reward on creativity. The authors argue that Eisenberger and Cameron overlooked or failed to adequately explain several demonstrations of lower creativity on rewarded... View Details

Keywords: Creativity; Motivation and Incentives; Performance Evaluation

01 Jul 2019
What Do You Think?

Are Super Stretch Goals Only for the Very Young?

little communication between the ranks and the top about how they were (or were to be) achieved. Both are now trying to regain reputations that may be lost for some time. Stretch goals have wide acceptance in the business world.... View Details

Keywords: by James Heskett

14 Jun 2016
First Look

June 14, 2016

forthcoming Harvard Business Review Press Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work By: Badaracco, Joseph L. Abstract—Part of a manager's job is making tough calls, and the hardest... View Details

Keywords: Sean Silverthorne

23 Jul 2018
Research & Ideas

The Open Office Revolution Has Gone Too Far

(like employee satisfaction). Those are fine for understanding individual perceptions, but aren’t so good at quantifying real behavioral responses and organizational performance outcomes from open offices. The gap between perceptions and... View Details

Keywords: Re: Ethan S. Bernstein

12 Jan 2016
First Look

January 12, 2016

attitudinal v. substantive (re)structuring, and intra-organizational v. inter-organizational bargaining. This short article introduces and comments on essays that evaluate and discuss these dualities. Publisher's link:... View Details

Keywords: Carmen Nobel

October 6, 2020
Article

Test Your Board's Readiness for the Post-COVID Era

By: Lynn S. Paine

Research suggests that well-run boards take the process of self-evaluation quite seriously, often using a combination of director surveys and personal interviews to assess the functioning and effectiveness of the board, its committees, and its individual members. As... View Details

Keywords: Health Pandemics; Governing and Advisory Boards; Performance Evaluation

Register to Read

10 Aug 2010
First Look

First Look: August 10

paper: http://www.hbs.edu/research/pdf/11-008.pdf Cases & Course MaterialsThe Shaw Group Inc.: Entrepreneurial Innovation Lynda M. Applegate and Edward WatsonHarvard Business School Case 810-135 The case describes the founding and... View Details

Keywords: Martha Lagace

August 2011
Case

Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective

By: Joshua D. Margolis and Anthony J. Mayo

Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she has provided concrete, actionable feedback to Paolo, she does not feel that Paolo is reciprocating. His feedback is... View Details

Keywords: Interpersonal Communication; Perspective; Outcome or Result; Performance Evaluation

Educators

2010
Working Paper

Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger

This paper is the sixth of six pre-course reading assignments for an experimental leadership course developed by the authors over five years (2004-2008) at the U. of Rochester Simon School of Business working with students, alumni, executives, and faculty from various... View Details

Keywords: Leadership Development; Curriculum and Courses; Strategy; Performance Capacity; Attitudes; Behavior; United States; Netherlands; Texas

SSRN

25 Jul 2017
First Look

First Look at New Research and Ideas: July 25, 2017

performance goals. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/117012-PDF-ENG Harvard Business School Case 117-013 ATH Technologies (A): Making the Numbers No abstract available. Purchase... View Details

Keywords: Carmen Nobel

December 2003
Teaching Note

Negotiation Self-Assessment (TN)

By: Michael A. Wheeler

Teaching Note to (9-902-218). View Details

Keywords: Negotiation Style; Performance Evaluation; Personal Characteristics

22 Nov 2011
First Look

First Look: November 22

Compensation and Firm Performance Authors:Joanne Horton, Yuval Millo, and George Serafeim Publication:Journal of Business Finance and Accounting (forthcoming) Abstract Using a sample of 4,278 listed U.K.... View Details

Keywords: Sean Silverthorne

01 Mar 2023
News

Is AI OK?

and attention, generosity and fairness. She cofounded pymetrics to capitalize on those existing tools. Polli and her partners developed a collection of gamified assessments and used them to evaluate top View Details

Keywords: Alexander Gelfand; Funds, Trusts, and Other Financial Vehicles; Finance

Article

The Allure of Unknown Outcomes: Exploring the Role of Uncertainty in the Preference for Potential

By: Daniella Kupor, Zakary L. Tormala and Michael I. Norton

Influence practitioners often highlight a target's achievements (e.g., "she is the city's top-rated chef"), but recent research reveals that highlighting a target's potential (e.g., "she could become the city's top-rated chef") can be more effective. We examine whether... View Details

Keywords: Risk and Uncertainty; Forecasting and Prediction; Performance Evaluation

Read Now

November 2000
Case

Hewlett-Packard's Home Products Division in Europe (1996-2000)

By: David J. Arnold and Carin-Isabel Knoop

By November 2000, Hewlett-Packard's Home Products Division (HPD) had been selling its Pavilion line of personal computers in Europe for almost five years. During that time, HPD had entered and exited Germany, struggled in France and the United Kingdom, and... View Details

Keywords: Competition; Information Infrastructure; Transformation; Performance Evaluation; Computer Industry; France; Germany; United Kingdom

Educators

March 13, 2013
Blog Post

Let's Be Realistic About Measuring Impact

By: Alnoor Ebrahim

"Measure impact" has become a mantra for creating social change. Claims about making a difference are no longer sufficient; evidence of how much difference you're making is now required. We should applaud this trend, because results are sometimes ambiguous and claims... View Details

Keywords: Corporate Social Responsibility and Impact; Social Entrepreneurship; Performance Evaluation