health - Publications - Faculty & Research

04 Nov 2015
Working Paper Summaries

Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals

Keywords: by Hummy Song, Robert S. Huckman & Jason R. Barro; Health

Profile

Laura Mackay

summer internship allowed me to try a new space that I had not considered prior to HBS and to discover a new passion: the use of technology and services to empower consumers to play a role in their own health care. I was then able to take... View Details

Keywords: Health Care; Health Care

March 2006 (Revised June 2010)
Teaching Note

Virginia Mason Medical Center and Virginia Mason Medical Center (Abridged) (TN)

By: Richard M.J. Bohmer

Keywords: Health Care and Treatment; Health Industry

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July 2002
Article

The Effect of Decreasing Length of Stay on Discharge Destination and Readmission after Coronary Bypass Operation

By: Richard M.J. Bohmer, John Newell and David F. Torchiana

Keywords: Health Care and Treatment; Health Industry

Citation

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September 1976 (Revised October 1991)
Case

Salem Hospital

By: Regina E. Herzlinger

Keywords: Health Care and Treatment; Health Industry

Citation

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02 Oct 2015
Working Paper Summaries

Is Mandatory Nonfinancial Performance Measurement Beneficial?

Keywords: by Susanna Gallani, Takehisha Kajiwara & Ranjani Krishnan; Health

28 May 2019
News

Cure All

interactions between health care providers and payers, as well as antitrust enforcement. Here, they discuss what it would take to improve the provision of care. Say you’re settling into your seat for a short-haul flight, and your seatmate... View Details

Keywords: Hospitals; Health, Social Assistance

29 Sep 2022
Talk

Lessons from U.S. COVID Hospital Crisis

By: Regina E. Herzlinger

Keywords: COVID-19 Pandemic; Hospital Capacity; Health Care and Treatment; Health Pandemics; Health Industry; United States

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2013
Article

Planning Prompts as a Means of Increasing Preventive Screening Rates

By: Katherine L Milkman, John Beshears, James J. Choi, David Laibson and Brigitte C. Madrian

Keywords: Reminder Systems; Communication; Economics; Behavioral; Primary Prevention; Colonoscopy; Memory; Behavior; Health Care and Treatment; Health Testing and Trials; Communication Strategy; Health Industry

Article

Hospital Disclosure Practices: Results of a National Survey

By: Rae M. Lamb, David M. Studdert, Richard M.J. Bohmer, Donald M. Berwick and Troyan A. Brennan

Keywords: Health Care and Treatment; Practice; Health Industry

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20 Jan 2015
News

Patient Medical Records, Pocket-sized

health care system. Bushkin’s unassuming item is MedKaz®, a 4-GB flash drive carried on a keychain or in a wallet that can hold a lifetime of medical records, giving patients control over their data and providing a full picture for... View Details

Keywords: Jennifer Myers; Ambulatory Health Care Services; Ambulatory Health Care Services

01 Mar 2025
News

Venture: Time Heals All

Assembling a nursing schedule for a hospital ward can be surprisingly difficult—a little like playing three-dimensional Tetris, says Ilana Springer Borkenstein (MBA 2022). “It is a really challenging, tedious task.” Nurse managers must take into consideration a host of... View Details

Keywords: Amy Crawford; Illustration by Klaus Kremmerz; Ambulatory Health Care Services; Health, Social Assistance

05 Aug 2002
Research & Ideas

Five questions for Regina E. Herzlinger

Professor Herzlinger shared her vision for health care in an email interview with HBS Working Knowledge senior editor Martha Lagace. Herzlinger's next book, Consumer-Driven Health Care, will be published in... View Details

Keywords: by Martha Lagace

01 Jun 2020
News

The Network Effect

participate in clinical trials. On March 29, Kapoor and his wife devised a solution: WorldWithoutCOVID.org, a nonprofit public health initiative that connects medical researchers with willing volunteers. A longtime student of network... View Details

Keywords: Susan Young; COVID-19; Ambulatory Health Care Services; Ambulatory Health Care Services

01 Dec 1996
News

Meditations on the Bottom Line

For many managers today, the greatest business challenges are no longer technical; rather, they involve figuring out how to put more "soul" into the workplace. For Belinda L. Bothwick (MBA '77), however, the new executive director of Kripalu Center for Yoga and View Details