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  • All HBS Web  (5,997)
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    • News  (1,089)
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  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

negotiation requires adapting your communication acts to the most advantageous pattern. Learning The Notes Imagine you're a sales rep negotiating with the procurement manager of a professional services firm.... View Details
Keywords: by Kathleen L. McGinn
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

of the firm. There is substantial evidence for this: see Danny Miller and Isabelle Le Breton-Miller's book Managing for the Long Run: Lessons in Competitive Advantage from Great Family Businesses. These... View Details
Keywords: by Martha Lagace
  • 13 May 2002
  • Op-Ed

A Cure for Enron-Style Audit Failures

If companies and regulators are ever to learn from the collapse of Enron—and prevent similar corporate debacles in the future—they must look more closely at the relationship between auditors, managers and... View Details
Keywords: by Jay Lorsch; Accounting
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

discussion of other performance criteria, but the shareholder value standard remained dominant. Nevertheless, these companies managed to perform well against competitors. Now the Business Roundtable has... View Details
Keywords: by James Heskett; Retail
  • 23 Aug 2004
  • Research & Ideas

New Challenges for Long-Term Investors

long-term view change this? A: Traditional asset allocation models—I am thinking here of mean-variance models, which are very popular in the asset management industry—typically recommend that the mix View Details
Keywords: by Ann Cullen
  • 24 Sep 2014
  • Op-Ed

We Need a Miracle. New Nuclear Might Provide it.

On September 4, the US Energy Information Agency (EIA) published its 2014 International Energy Outlook. Earlier this year, the International Energy Agency (IEA) released its latest World Energy Investment Outlook. Both watchdogs tell us the same story. Energy... View Details
Keywords: by Joseph Lassiter; Energy; Utilities
  • 22 Apr 2015
  • Op-Ed

Reforming Greece: Myths and Truths

both equity and fixed income claims increased significantly because of country risk premium. In the 2014 World Competitiveness Yearbook Ranking, conducted by the International Institute for Management... View Details
Keywords: by George Serafeim
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

to manage in the zone. Customer Relationship Management systems often supply the relevant data, but are they used? Activity-based costing methodologies (pioneered over two... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 06 Oct 2003
  • What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

be managed effectively on a continuing basis. As Richard Eckel put it, "'Disruptive' is the clue for why the proposed method of sustained growth will fail in most organizations ... B-schools graduate... View Details
Keywords: by James Heskett
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

systemic problem. That’s something we haven’t seen before now.” The recent rash of high-profile complaints in the news is undoubtedly sending shivers down the spines of... View Details
Keywords: by Dina Gerdeman
  • 07 Mar 2013
  • Research & Ideas

Video: Harvard Business School at the Kumbh Mela

restrict the religious groups' acreage and make the roads even wider to control foot traffic—and land disputes-even more? What about expanding the festival site northward, thereby creating the equivalent of... View Details
Keywords: by Jim Aisner; Construction; Real Estate
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

regulatory, and quality control expertise. On average, the client eventually accepts only 15% of all new flavors for full market evaluation, and only 5% to 10% make their way to the marketplace. Meanwhile,... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

developed a database of the CEOs of the same companies to find out everything I could about them from a demographic and career management standpoint. What part View Details
Keywords: by Jim Aisner
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

their way out of their difficulties." Thomke, an authority on the management of technology and product innovation, senses that "the culture within American firms... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

transactions of all kinds and with the size of firms growing, the reliability of technology becomes increasingly important. "The increased use of... View Details
Keywords: by Susan Young
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

if we take on the responsibility, we'll work to control our own costs. Health care is 17 percent of our gross domestic product. If we can drive down costs while improving outcomes, that will be much more... View Details
Keywords: by Carmen Nobel; Health
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

While managers feared that all the top talent would leave, instead Recruit grew to become a $20 billion tech company (roughly the equivalent of Salesforce) that employs 50,000 people globally. They have... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 12 Oct 1999
  • Research & Ideas

Media Metamorphosis: Advertising in the Technology Age

management systems used by direct marketers; software for creating and managing graphics, video, and sound; and convergence technologies such as broadband that provide... View Details
Keywords: by Peter K. Jacobs; Advertising
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

communications readers used by Apple Pay unless consumer demand is high. First off, Apple must convince merchants to adopt its service, says Willy Shih, the Robert and Jane Cizik Professor of Management... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 10 Apr 2006
  • Research & Ideas

Lessons from the Browser Wars

not yet diffused through the entire population—the second mover can try to influence new users rather than get the small installed base to switch over. The second mover has to have some sort of asymmetric advantage, such as View Details
Keywords: by Sara Grant; Computer; Consumer Products; Technology
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