Systems Of Management Controls - Publications - Faculty & Research

04 Oct 2016
First Look

October 4, 2016

government, if they hope to see their science & technology initiatives continue into the next Administration. The case allows for discussion of the following: leading innovation ecosystems, building public-private and public-public... View Details

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

to manage in the zone. Customer Relationship Management systems often supply the relevant data, but are they used? Activity-based costing methodologies (pioneered over two... View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

23 Jan 2015
Research & Ideas

Oil Price Fallout: What Happens Next?

The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details

Keywords: Re: Richard H.K. Vietor; Energy; Utilities

10 Apr 2006
Research & Ideas

American Auto’s Troubled Road

their way out of their difficulties." Thomke, an authority on the management of technology and product innovation, senses that "the culture within American firms... View Details

Keywords: by Garry Emmons; Manufacturing; Transportation; Auto

04 Aug 2003
What Do You Think?

Are We Facing an Attitude Shortage?

trick is to make sure your employees are happy." Taking issue with this, Zbigniew Becker suggested, "Educational programs do have a crucial role to play in installing/strengthening in future managers the conviction that attitude... View Details

Keywords: by James Heskett

16 Sep 2013
Research & Ideas

Earnings Calls That Get Lost in Translation

reaction on capital markets. It was written by Harvard Business School assistant professors Gwen Yu and Francois Brochet, with MIT Sloan of Management doctoral student Patricia Naranjo. Although targeted at... View Details

Keywords: by Dina Gerdeman

24 Oct 2017
Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

territorial tax system and a one-time mandatory repatriation tax. Repeal of the estate tax, elimination of personal exemptions and most itemized deductions, and repeal the... View Details

Keywords: by Sean Silverthorne

06 Jun 2012
What Do You Think?

Is Something Wrong with the Way We Work?

do with how to get control of our work lives and our personal networking technologies hit my desk within a matter of days. Two were of particular... View Details

Keywords: by James Heskett; Consulting

06 Jul 2015
Research & Ideas

Money and Quotas Motivate the Sales Force Best

just given it—conditional versus unconditional. Doug J. Chung, an assistant professor in the Marketing unit, and Das Narayandas, the James J. Hill Professor of Business Administration, explain what kind of... View Details

Keywords: by Roberta Holland; Retail

12 Dec 2019
Research & Ideas

How to Turn Down the Boil on Group Conflict

feel. Lees and Cikara found similar results for other scenarios, involving changes to selection of judges, campaign financing, and renaming of a state highway. (The researchers purposefully stayed away from... View Details

Keywords: by Michael Blanding

11 Mar 2001
Research & Ideas

Wired and Black: Focus on Careers

New economy companies may be moving at the speed of light, but they still need managers who can get the job done, according to career development experts who spoke at the African-American Student Union... View Details

Keywords: by Carrie Levine

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

weighting system where each opportunity can be rated against the factors discussed in this article. Nonconsumers exist in every market. When the highest-potential opportunity has been identified, build a preliminary business case for it.... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

01 Mar 2022
What Do You Think?

Is It Time for More Reverse Mentoring?

set up a payment system under her new company’s name—all in one day and all on her mobile phone while (I hope) doing her regular work. Needless to say, she can mentor me any day. Of course, reverse mentoring... View Details

Keywords: by James Heskett

26 Jan 2004
Research & Ideas

How Women Can Get More Venture Capital

hypothesis that if there were more women who were venture capitalists then there would be more points of intersection with women entrepreneurs. In our research using information from 1995 and 2000, we documented all the women in the... View Details

Keywords: by Mallory Stark & Martha Lagace

05 Aug 2010
What Do You Think?

What Is Customer Opinion Good For?

Jacoline Loewen pointed out that "Asking the customer's opinion is great for quality control check(s), but for creative strategy get beyond the client." Gerald Nanninga commented that "consumers are very good at explaining frustrations... View Details

Keywords: by Jim Heskett; Technology

15 Sep 2011
Research & Ideas

High Ambition Leadership

of the firm. There is substantial evidence for this: see Danny Miller and Isabelle Le Breton-Miller's book Managing for the Long Run: Lessons in Competitive Advantage from Great Family Businesses. These... View Details

Keywords: by Martha Lagace

22 Apr 2015
Op-Ed

Reforming Greece: Myths and Truths

both equity and fixed income claims increased significantly because of country risk premium. In the 2014 World Competitiveness Yearbook Ranking, conducted by the International Institute for Management... View Details

Keywords: by George Serafeim

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

systemic problem. That’s something we haven’t seen before now.” The recent rash of high-profile complaints in the news is undoubtedly sending shivers down the spines of... View Details