Experience - Publications - Faculty & Research

02 Jun 2008
Research & Ideas

Spending on Happiness

of dollars to charity to experience the benefits of prosocial spending; small changes—a few dollars reallocated from oneself to another—can make a difference. Q: So many of us equate having money with happiness. How does this relate to... View Details

Keywords: by Sarah Jane Gilbert

14 Feb 2005
Research & Ideas

The World in Your Palm?

the user experience will have a leg up in an industry not known for customer loyalty. "The user interface needs to be simple," agreed Nokia's Wakim. Or as Miner put it, "iPod simple." Asked to identify opportunities... View Details

Keywords: by Sean Silverthorne

02 Feb 2004
What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

arrogant the fact that they practice their training and present useful contrary views?) What do your personal experiences tell you about these questions? What has worked for you? What hasn't worked? Why? What do you think? View Details

Keywords: by James Heskett

28 Oct 2008
First Look

First Look: October 28, 2008

and to calculate metrics to compare their levels of modularity. Our research takes advantage of a natural experiment in this industry, where products exist that fulfill the same function, but that have been developed using very different... View Details

Keywords: Martha Lagace

05 Oct 2010
First Look

First Look: October 5, 2010

(Fitch) to the competitive landscape offers a unique experiment to empirically examine how, in fact, increased competition affects the credit ratings market. Increased competition from Fitch coincides with lower-quality ratings from the... View Details

Keywords: Sean Silverthorne

15 Apr 2008
First Look

First Look: April 15, 2008

efficiency, but have not been priorities in national initiatives. Conclusions: Our study suggests an underutilized strategy for improving patient safety and staff efficiency: leveraging frontline staff experiences with work systems to... View Details

Keywords: Martha Lagace

19 Jan 2011
First Look

First Look: Jan. 18

this wealth-based discriminatory behavior using a laboratory study. Our experiment shows that individuals are more willing to illegally help peers when those peers drive standard rather than luxury cars and that envy and empathy mediate... View Details

Keywords: Sean Silverthorne

22 May 2007
First Look

First Look: May 22, 2007

policy we consider concerns the level of future Social Security benefits. Specifically, we examine how an agent would respond to learning in advance whether she will experience a major Social Security benefit cut starting at age 65. We... View Details

Keywords: Martha Lagace

February 2025
Case

Luca de Meo at Renault Group (A) (Abridged)

By: Emily Truelove, Linda A. Hill and Lydia Begag

When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details

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04 Feb 2021
Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

governmental support as an additional stressor for their employees and by extension, themselves. Specific groups—parents, salespeople, and older employees—had particular challenges. Older employees and those with less experience managing... View Details

Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

18 Apr 2017
First Look

First Look at New Ideas, April 18

Montgomery, the motivation for the pilot program was to improve the consumer reselling experience and to enhance "diamond equity." Somewhat paradoxically, consumers typically received very low prices when they tried to sell diamonds... View Details

Keywords: by Sean Silverthorne

25 Oct 2011
Research & Ideas

Chasing Stars: Why the Mighty Red Sox Struck Out

year with the Angels was 3.83.) Gonzalez, the hotshot first baseman, was great most of the season but collapsed in September--his first experience in a high-stakes playoff run. Crawford, a near league MVP while playing for Tampa in 2010,... View Details

Keywords: by Carmen Nobel; Sports; Banking

20 Feb 2007
First Look

First Look: February 20, 2007

contrast, reports an experiment designed to meaningfully pose the question: "how good an approximation does a theory provide on average." It focuses on a class of randomly selected games, and estimates how many pairs of... View Details

Keywords: Martha Lagace

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

all three of the creativity components in selecting people and assigning them to projects. First, of course, expertise is important — talent and skill, experience and training. Unfortunately, that's sometimes all that we consider. We need... View Details

Keywords: by Mallory Stark & Martha Lagace

29 Oct 2000
Research & Ideas

Building a Powerful Prestige Brand

committed. Even if they had wanted to sell in chain stores, the Lauders could not afford the large sales force necessary to service such outlets. Because she wanted to reach women who did not necessarily have much experience with makeup,... View Details

Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Consumer Products; Retail

28 Feb 2017
First Look

First Look at New Research, February 28

success factors for managing business experiments at the “incubation moment,” which appear to improve the prospects of success. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52307 forthcoming Strategy Science... View Details

Keywords: Sean Silverthorne

23 Apr 2001
Research & Ideas

Market Research Meets the “People Factor”

Deshpandé in the introduction to Using Market Knowledge. Though managers make decisions based on professional experience and common sense, scientific research will continue to play a key role in shaping their assumptions and subsequent... View Details

Keywords: by Martha Lagace

17 Jan 2012
First Look

First Look: January 17

Evidence from the Indian Life Insurance Market Authors:Santosh Anagol, Shawn Cole, and Shayak Sarkar Abstract We conduct a series of field experiments to evaluate two competing views of the role of financial service intermediaries in... View Details

Keywords: Sean Silverthorne

05 Aug 2008
First Look

First Look: August 5, 2008

characteristics and director networks are also associated with deal generation. We find that a company that has a director who has had LBO experience through prior board service is ~40% more likely to receive a private equity offer and... View Details

Keywords: Martha Lagace

29 Jun 2007
First Look

First Look: June 29, 2007

confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations—whether they involve multimillion-dollar deals or... View Details

Keywords: Martha Lagace

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Spending on Happiness

The World in Your Palm?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

First Look: October 28, 2008

First Look: October 5, 2010

First Look: April 15, 2008

First Look: Jan. 18

First Look: May 22, 2007

Luca de Meo at Renault Group (A) (Abridged)

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

First Look at New Ideas, April 18

Chasing Stars: Why the Mighty Red Sox Struck Out

First Look: February 20, 2007

John Irving’s Lessons for Business

Building a Powerful Prestige Brand

First Look at New Research, February 28

Market Research Meets the “People Factor”

First Look: January 17

First Look: August 5, 2008

First Look: June 29, 2007

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