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  • Other Article

Want to See the Future of Digital Health Tools? Look to Germany

By: Ariel Dora Stern, Henrik Matthies, Julia Hagen, Jan B. Brönneke and Jörg F. Debatin
A new law will make it easier to introduce and determine the benefits of new tools. Perhaps its most important provisions are its formalization of “prescribable applications,” which include standard software, SaaS, and mobile as well as browser-based apps, and the... View Details
Keywords: Health Care and Treatment; Transformation; Internet and the Web; Technological Innovation; Germany
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  • Article

Rethinking the Profession Formerly Known as Advertising: How Data Science Is Disrupting the Work of Agencies

By: John A. Deighton
The article discusses the notion of advertising as a profession in relation to the impact of digital analytics and data-driven marketing. Topics include the history of internet marketing, the investments of the content-driven internet firms Facebook Inc. and Google... View Details
Keywords: Data Science; Digital Marketing; Marketing; Internet and the Web; Analytics and Data Science; Disruption
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    Uncovering the roots of innovation

    As the Alfred D. Chandler Jr. International Visiting Scholar at Harvard Business School in 2023, I had the unique opportunity to delve into the history of the life sciences industry in the Cambridge-Boston area. My research focused on how key actors influenced View Details
    • 01 Apr 1998
    • News

    Gardella Joins Alumni Career Services

    ads and marshals the full range of human and technological resources available at HBS and beyond. Gardella joined the HBS staff in October 1997, succeeding Robert M. Armstrong (MBA '66), who moved on to the Burlington, Massachusetts... View Details
    Keywords: Caroline Chauncey
    • 07 Oct 2014
    • News

    Network Effect

    was shocked by their advice. “They said, ‘Try three Advil a day. It might help. There are a few FDA-approved drugs for Alzheimer’s disease, and they won’t help,’” he recalls. McCance, a venture- capital pioneer with Greylock Partners, had spent 40 years as eyewitness... View Details
    Keywords: Linda Kush
    • 22 Jul 2002
    • Research & Ideas

    How Business Strategy Tamed the “Invisible Hand”

    business/corporate strategy. Ansoff and others also focused on translating the logic of the SWOT framework into a series of concrete questions that needed to be answered in the development of strategies.17 In the 1960s, diversification and View Details
    Keywords: by Pankaj Ghemawat
    • December 2000
    • Case

    CellFor, Inc.

    By: Ray A. Goldberg, Carin-Isabel Knoop, Frantz Edward Alphonse and Laure Mougeot Stroock
    A new private company has developed a process to clone and multiply seeds for the forestry industry. View Details
    Keywords: Business Startups; Transition; Technological Innovation; Private Ownership; Research and Development; Science-Based Business; Technology Adoption; Forestry Industry
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    • Fast Answer

    Challenges and Opportunities in the Restaurant Industry

    forward dining -animal and plant based protein -restaurant franchising -restaurant expansion -food safety and supply chain -restaurant technology management -restaurant private equity funding  View Details
    • 01 Apr 2000
    • News

    Rethinking Call Centers: Effective Delivery of Service is Key

    a direct effect on retention of existing clients and can have a significant impact on acquiring new business. The result is that satisfaction is based on how well an institution meets and exceeds a customer's expectations in every... View Details
    • June 2001
    • Background Note

    IT Asset: the "Legacy" System Problem

    By: Richard L. Nolan
    Describes the legacy system problem facing traditional companies as they strive to build strategic I-Nets. Identifies the key trends amplifying legacy system problems that cause IT assets to become IT liabilities. View Details
    Keywords: Trends; Management Systems; Problems and Challenges; Business Strategy; Information Technology
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    • April 2017 (Revised February 2020)
    • Supplement

    edaixi (eWash): Digital Transformation of Laundry Services (B)

    By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin
    Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details
    Keywords: Laundry; O2O; Online-to-offline; Service Operations; Business Model; Digital Platforms; Transformation; Service Industry; China
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    • May 2000 (Revised November 2001)
    • Case

    Sothebys.com

    Sotheby's has taken 50% of its business by volume to the Internet. How do the economics change? How do logistics and customer support needs change? What leverage does the Internet provide this established bricks-and-mortar auction house? View Details
    Keywords: Organizational Change and Adaptation; Internet and the Web; Auctions
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    • 2013
    • Case

    Advanced Leadership Pathways: David Weinstein and Write the World

    By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins
    David Weinstein, a lawyer and former Chief Administrative Officer of mutual fund giant Fidelity Investments, launched Write the World, a proprietary online platform that included a writing curriculum, essay prompts in distinct subject matter, and access to expert... View Details
    Keywords: Writing; Online Platform; Social Entrepreneurship; Education; Internet and the Web; Competency and Skills; Change Management; Leadership
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    • June 1995
    • Case

    Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other

    By: Rosabeth M. Kanter and Pamela A. Yatsko
    In its second year of operation, the joint venture between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China to manufacture telecommunications equipment in China has hit a crisis. The Chinese partner has asked Northern Telecom to replace its... View Details
    Keywords: Mobile and Wireless Technology; Joint Ventures; Change Management; Organizational Culture; Crisis Management; Financial Crisis; Job Cuts and Outsourcing; Leadership; Telecommunications Industry; Manufacturing Industry; Canada; China
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    • 17 Apr 2019
    • Blog Post

    Making Sabbaticals Mainstream Series: Marty

    direct question: did they just need a break to refresh, reload, and return, or did they want to pursue other passions? A big concern was “zombie partners,” or those who were burned out but kept going, effecting not only their own... View Details
    • 10 Dec 2012
    • Research & Ideas

    Why We Blab Our Intimate Secrets on Facebook

    behavior, how unethical do you think it would be, if you were to choose to do it?" Unfailingly, the researchers found that participants were far more likely to admit to a behavior when the question was posed indirectly. Simply changing... View Details
    Keywords: by Carmen Nobel
    • 04 Sep 2019
    • News

    Giving Live Sports Another Dimension

    bridge the divide between the organic feel of a live game with the instant pleasures of technology to create something unique? That’s where augmented reality comes into the picture. Say you’re watching the Erie SeaWolves, one of the first... View Details

      Joseph C. Wilson II

      Having grown up in his father’s photography products firm, Haloid Company, Wilson knew the business well enough to spot the need for Haloid to find a new technology in which to invest. He found such a venture in Chester Carlson’s electric... View Details
      Keywords: Computers & Electronics
      • Fast Answer

      Sustainability in the Transportation Industry

      converging with dramatic technological advances. Although these changes – including shared mobility and automation – are rapidly altering the mobility landscape, predictions about the future of... View Details
      • 07 Mar 2007
      • Research & Ideas

      How Do You Value a “Free” Customer?

      customer. These models completely ignore the interaction among customers. Consider a firm such as eBay that has two sets of customers—buyers and sellers. EBay generates almost all its profits from sellers through commissions and listing fees. Buyers do not provide any... View Details
      Keywords: by Sarah Jane Gilbert; Web Services