Community - Publications - Faculty & Research

29 Jan 2013
First Look

First Look: Jan. 29

modularity," analyzing the case of SugarCRM. The modular architecture of this platform software is aligned with its intellectual property structure in such a way that the firm can derive, from the same code tree, an open source View Details

Keywords: Sean Silverthorne

16 Oct 2012
First Look

First Look: October 16

from the mid-nineteenth century to the mid-twentieth. The establishment of the People's Republic in 1949, with a decided turn against foreign enterprises operating in China from the 1950s, and radical communism from the late 1960s through... View Details

Keywords: Sean Silverthorne

23 Nov 2009
Research & Ideas

Management’s Role in Reforming Health Care

diseases, as well as experiments with IT to enable precise electronic communication between patients and doctors so that real medical discussions can be had at a distance. At the national level we don't hear much about these... View Details

Keywords: by Martha Lagace; Health

28 Apr 2011
Op-Ed

While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home

the new competitiveness council created by the White House and would give President Obama an occasion for convening the business community to request specific commitments. Governors and mayors could follow suit. No new government funding... View Details

Keywords: by Rosabeth Moss Kanter

21 Feb 2007
Op-Ed

What a U.N. Partnership with Big Business Could Accomplish

insufficient. Fulfillment of community needs such as clean air and human rights is every bit as important. This concept offers multinationals a mechanism to do well with minimum risk and maximum efficiency. It also provides them with a... View Details

Keywords: by George C. Lodge & Craig Wilson

09 Jun 2003
Research & Ideas

The Challenge of the Multi-site Nonprofit

are: A multi-site nonprofit's value proposition must be real, and consistently communicated externally and internally. Strong unit autonomy and strong systems can be compatible and mutually supportive. Lack of understanding of multi-site... View Details

Keywords: by Sean Silverthorne

02 Dec 2002
What Do You Think?

How Will We Respond to the “Moment of Truth” in Option Plans?

matter warrant more careful investigation? Or must we continue to rely on the compensation consulting community to guide us in these matters? What do you think? Original Article Stock option plans are thought to be under attack.... View Details

Keywords: by James Heskett

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

people he knows, but can he persuade Congress to act? If he’s a good communicator and good negotiator and good creator of shared value, he’ll figure out something that works for House Speaker Paul Ryan and for Senate Minority Leader Chuck... View Details

Keywords: by Christina Pazzanese

03 Sep 2020
Op-Ed

Why American Health Care Needs Its Own SEC

excellent model. The business community should embrace this model to help solve its long-standing, unresolved issues with health care costs, quality, and access. A version of this commentary was first published by Bloomberg and adapted... View Details

Keywords: by Regina E. Herzlinger; Health

18 Aug 2017
Op-Ed

Op-Ed: Courageous Leader Triggers a Moral Revolt of CEOs Against Trump

CEOs are public figures, with responsibility to uphold their company’s mission and values. When these values are violated, even by someone as powerful as the president of the United States, they are obliged to take a clear stand. In this era of instant global View Details

Keywords: by Bill George

11 Jul 2005
Research & Ideas

The New International Style of Management

Chinese national, and deliver it to him in person. Recalls Klump, "I had achieved success, was enjoying rapid promotions, and worked well with my manager. When it came time for him to receive feedback, he encouraged direct View Details

Keywords: by Garry Emmons

19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

might not like particular policies). This will give a big boost to business and consumer confidence. Under Biden and Harris, drama and uncertainty will be replaced by goal clarity and communication transparency. President-elect Biden’s... View Details

Keywords: by Dina Gerdeman

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

Finally, performance pricers relentlessly communicate their value. An example is PACCAR, producer of Kenworth and Peterbilt trucks in a market viewed as a commodity by others. Throughout 70 consecutive years of profitability—a period from... View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

24 Oct 2005
Research & Ideas

Building an IT Governance Committee

a peer at the senior management and board level. The expert's job is to challenge entrenched in-house thinking. He or she should not think ill of technology-averse cultures and must be a skilled communicator who does not hide behind... View Details

Keywords: by Richard Nolan & Warren McFarlan

30 Mar 2003
Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

executives to provide on-the-scene examples of how the organization's values are lived on the job is important. This invariably requires a larger-than-normal travel and communication budget, incentives for top management executives to... View Details

Keywords: by Manda Mahoney

08 Dec 2003
Research & Ideas

Is That Really Your Best Offer?

behavior on an ongoing basis. Communication is a central part of that story. Negotiators can have good reasons for not saying everything they're thinking. Holding back information can be a simple matter of self-defense. If a seller... View Details

Keywords: by Michael Wheeler

28 Apr 2009
First Look

First Look: April 28, 2009

the conception, development, and implementation of the Corporate Services Corps (CSC), an international community service assignment for high-potential IBM employees. The year 2008 was the pilot year of the CSC program, and 100 of IBM's... View Details

Keywords: Martha Lagace

25 Apr 2019
Research & Ideas

Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

engineering Koning’s research might be sobering to the cities and institutions that invest in startup-focused events and programs in the hopes of stirring innovation and prosperity. Even if a fledgling community emerges from the... View Details

Keywords: by Danielle Kost

11 Dec 2018
Research & Ideas

Free Trade Needs Nurturing—and Other Lessons from History

that’s actually not true. There are times when globalization takes a step back. From 1850 to 1914, there was a technological revolution: With the telegraph, suddenly you could communicate from New Zealand to London in seconds, and... View Details

Keywords: by Staff; Auto; Aerospace; Chemical; Consumer Products; Electronics; Energy; Industrial Products; Manufacturing; Shipping; Transportation

03 Nov 2016
Op-Ed

Forget About Making College Affordable; Make it a Good Investment

reason is that college graduates who can’t secure college-level employment often settle for non-college jobs. According to U.S. Census American Community Survey data, millions of college graduates with at least a bachelor’s degree work... View Details

Keywords: by Joseph Fuller; Education

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