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  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

or she will pay. The study, Consumer Protection In An Online World: An Analysis Of Occupational Licensing, is the first to look together at what consumers care about and the effects on demand and metrics of... View Details
Keywords: by Martha Lagace; Service
  • 12 Apr 2018
  • Op-Ed

Op-Ed: The Trouble with Tariffs

Stacks of shipping containers waiting to be filled with export goods. ralfgosch In March, when the Trump administration released its proposed tariffs list against China, I was eager to get a look. After all,... View Details
Keywords: by Willy C. Shih; Manufacturing; Auto; Steel; Air Transportation; Technology; Telecommunications
  • 11 Feb 2019
  • Research & Ideas

The Business of Saving the Planet

"The fact that the benefits of addressing the problem of climate change almost certainly outweigh the costs ... does not make concerted global action to address the problem easy." —Climate Change in 2018: Implications for Business If there is one positive... View Details
Keywords: by Sean Silverthorne; Energy; Green Technology
  • 04 Sep 2019
  • Research & Ideas

'I Know Why You Voted for Trump' and Other Motivation Misperceptions

to choose the ecofriendly bulb, but they also reported that price was the attribute they actually cared about most. Next, another group of participants simply observed the choice that other people made: the... View Details
Keywords: by Dina Gerdeman
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

technologies, industries, and organizations. He has also conducted extensive research on the watch industry. Raffaelli weighs in below on everything from battery life to the Apple Watch's implications for the health View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

medicines. Furthermore, Chile offers no reimbursements for pharmaceutical expenses, so this tends to add to customers' negative disposition." To respond View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

competitor's action as both a threat and an opportunity. Here are organizational and process changes that can help meet the challenge.It's one thing to recognize the importance of careful framing when you're... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 22 Apr 2002
  • Research & Ideas

Profits and Prophets: The Role of Values in Investment

helped pay for scholarships and faculty salaries. But when protestors in the 1980s challenged the board to end investments in companies operating in South Africa during apartheid, Hayes said he was against such a move. Those who provided... View Details
Keywords: by Sean Silverthorne
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

York, Los Angeles, and Denver have worked with private partners to emphasize public transportation and start to de-emphasize single-driver cars. Despite obvious obstacles (e.g., you live in a suburb or own a... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 27 Jun 2005
  • Research & Ideas

The Potential Downside of Win-Win

shared second-choice dinner option, and movie E, their shared second-choice movie option. But these two professionals, both trained in value-creation negotiation, realize that Al cares much more about where they eat dinner, while Marie... View Details
Keywords: by Max H. Bazerman
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

high-speed Internet access over a short distance of a few hundred feet. A portable computer or PDA equipped with a Wi-Fi card can tap into the hot spot and jump onto the Net for wireless surfing. Although the hot-spot phenomenon is big... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 21 Jul 2014
  • Research & Ideas

Is a Gap in Small-Business Credit Holding Back the American Economy?

access to public institutional debt and equity capital markets and the uncertainty of small business profits makes retained earnings a necessarily less stable source of capital. About 48 percent of business... View Details
Keywords: by Karen Mills; Manufacturing
  • 17 Feb 2003
  • Research & Ideas

Building Communities as Well as Companies

explained, adding, "I also feel an overwhelming obligation to take good care of the money given to me by investors. The resources in this domain are so scarce—I want View Details
Keywords: by Julia Hanna
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

in the twenty-first century." Grove gave Tedlow unprecedented access to his private papers, along with wide-ranging interviews and access to... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

philanthropy. We have to take care of all stakeholders—I say customers, vendors, employees, shareholders, and the society in which you work. You can't produce a bad quality and high cost product and then... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

to employees' identity and self-worth. Caring About Accuracy Dave Thompson was appointed a measurement technician at El Segundo, CA-based Unocal's Van, TX, oil field in 1993. He was responsible for making... View Details
Keywords: by Theodore Kinni
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

now, the medical record resides with providers, and one provider can request the record from another. That is a very cumbersome and inefficient system, which creates delay and duplication. Health plans should also inform and advise members about where View Details
Keywords: by Roger Thompson; Health
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

told the story of patient advocate Jackie Gruzenski, who faced an all-too-common experience when her husband was hospitalized for a cerebral bleed in 2009. Gruzenski was only allowed to see her husband during very strict visiting hours... View Details
Keywords: by Carmen Nobel; Health
  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

in the career trajectories of white and minority executive suggests that companies implicitly have two distinct tournaments for access to the top jobs.— David A. Thomas Although it took Williams longer View Details
Keywords: by David A. Thomas
  • 24 Sep 2014
  • Op-Ed

The ABCs of Addressing Climate Change (From a Business Perspective)

human) disaster risk, response, and recovery preparation. B: Basic Resources. There is massive growth in urban populations as hundreds of millions of people move to cities seeking opportunity (UNPD). Already, there is not enough clean... View Details
Keywords: by John Macomber; Energy; Utilities
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