Publications

04 May 2020
Research & Ideas

Predictions, Prophets, and Restarting Your Business

“Predictions are risky, especially about the future,” according to a popular expression. Still, business is inescapably about the future—that’s what managers’ decisions are about. In the current crisis, we have daily grand predictions about “new normals,” and View Details

Keywords: by Frank V. Cespedes

04 Apr 2019
Blog Post

Finding Your Creative Outlet on Campus

looking for something that would engage both the left and right sides of my brain, and the podcast turned out to be an excellent fit. During one of our monthly brainstorming sessions, the We Are HBS team set aside time to discuss why... View Details

November 1993
Case

Thurgood Marshall High School

By: John J. Gabarro

Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Problems and Challenges; Conflict and Resolution; Employee Relationship Management; Secondary Education; Groups and Teams; Education Industry

01 Mar 2017
News

HBX: Reimagining HBS for the Digital Age

message for my team and how we communicate with our customers has begun to shift.” Paige Peterson, participant in Disruptive Strategy certificate program, sales manager “I have already applied so much of... View Details

Web

VBHCD Initiative - Institute For Strategy And Competitiveness

Business School professors Michael Porter and Robert Kaplan, engages with leading health care providers in the U.S. and around the world to measure and manage patient-level costs over complete cycles of care for a variety of medical... View Details

November 1981
Case

Assessing Managerial Talent at AT&T (A)

By: Michael Beer

Provides background on the assessment center used by AT&T to assess managerial potential for upper middle management. Contains assessment reports for two candidates. Raises questions about manpower training and development. Students may be asked which of the candidates... View Details

Keywords: Managerial Roles; Performance Evaluation; Management Teams; Executive Education; Management Skills

27 Nov 2018
Blog Post

Dan McGinn on How to Ace Your Presentation

advice for alumni who are intimidated before a big career presentation? Think about managing three things: your confidence (more is better), anxiety (less is better), and your energy level (the optimal point depends on the context of your... View Details

29 Jan 2008
First Look

First Look: January 29, 2008

potential: (1) project complexity, (2) cross-functionality, (3) temporary membership, (4) fluid team boundaries and (5) embeddedness in organizational structures. We argue that effective management of these... View Details

Keywords: Martha Lagace

17 Sep 2024
Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

future roles, responsibilities, and objectives may foster confusion and misalignment between management and employees and, in some cases, may even breed competition for resources within the firm,” the team... View Details

Keywords: by Ami Albernaz

February 1994 (Revised July 2007)
Case

Richard Jenkins

By: John J. Gabarro and Andrew P. Burtis

Written from the point of view of Richard Jenkins, the president of CelluComm. Presents his reflections on the series of events leading to the firing of one of CelluComm's general managers, Erik Peterson. A rewritten version of an earlier case. View Details

Keywords: Resignation and Termination; Management Teams; Rank and Position; Communications Industry

February 1997
Supplement

WPP--Integrating Icons (Video)

By: Joseph L. Bower and Sonja Ellingson Hout

Interviews with Martin Sorrell, Chairman of WPP Group plc, and also with the heads of several companies that are owned with WPP. Discusses corporate culture, strategies for the future, and how the various companies interact. View Details

Keywords: Management Teams; Organizational Structure; Organizational Culture; Relationships; Communication; Strategy

14 May 2012
Research & Ideas

Breaking the Smartphone Addiction

business services team effectiveness, and overall case experience. It is becoming part of the culture—the future of BCG." The Cycle Of Responsiveness: The Root Of The 24/7 Habit The reason PTO can be so effective for both... View Details

Keywords: by Leslie A. Perlow

December 1997 (Revised February 2002)
Case

Franco Bernabe at ENI (A)

By: Linda A. Hill, Jennifer Suesse and Mara Willard

Describes Franco Bernabe's ascent to leadership at ENI, Italy's national oil and gas company. Illustrates Bernabe's early career experiences in academia, as the chief economist at Fiat. Then describes his arrival at ENI during the early 1980s, where he became first the... View Details

Keywords: Leadership Style; Personal Development and Career; Management Teams; Management Style; Strategic Planning; Crisis Management; Privatization; Italy

17 Mar 2015
News

The First Five Years: Adam Enbar (MBA 2010)

payroll). Today, we have almost 50 people working at Flatiron School. One of the great benefits of working with an incredible team is that your job isn’t necessarily to manage them, as much as it is to make... View Details

Keywords: Technical and Trade Schools; Educational Services

November 2005 (Revised February 2007)
Case

Governing Sumida Corporation

By: Lynn S. Paine, Masako Egawa, Chisato Toyama and Kim Bettcher

Describes the corporate governance changes adopted by Japan's Sumida Corp. between 1999 and 2005, setting them in the context of changes in Japan's commercial code during this period. Sumida was the first Japanese company to adopt a new U.S.-inspired "committee system"... View Details

Keywords: Governing and Advisory Boards; Corporate Governance; Change Management; Business or Company Management; Management Teams; Law; Japan