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  • 2020
  • Book

Better, Not Perfect: A Realist's Guide to Maximum Sustainable Goodness

By: Max Bazerman
Every day, you make hundreds of decisions. They’re largely personal, but these choices have an ethical twinge as well; they value certain principles and ends over others. Bazerman argues that we can better balance both dimensions—and we needn’t seek perfection to make... View Details
Keywords: Decision Making; Moral Sensibility; Ethics; Corporate Social Responsibility and Impact
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  • 20 Nov 2019
  • Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

each other for decades. I was really rooting for spouses to have an edge!” Computers make good recommendations, but do people want to listen? Businesses are investing heavily in sophisticated computer algorithms that rely on past consumer... View Details
Keywords: by Dina Gerdeman
  • Web

Helping and harnessing business to address society’s greatest challenges. | Institute for Business in Global Society

Helping and harnessing business to address society’s greatest challenges. At the Institute for Business in Global Society (BiGS), we empower business leaders to make an impact on the biggest challenges of our time. Together, we are... View Details
  • 06 Nov 2008
  • Op-Ed

Selling Out The American Dream

Investment Act, which challenged redlining policies of local banks that set higher hurdles for home-ownership among minorities. But it ended with the recent $5.2 trillion guarantee of Fannie Mae and Freddie Mac assets after these... View Details
Keywords: by John Quelch
  • Web

Introducing One-Step Photography - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business Research... View Details
  • December 2020 (Revised April 2021)
  • Case

Arcos Dorados: A QSR Recovery Plan

By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal
Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details
Keywords: Agribusiness; Animal-Based Agribusiness; Plant-Based Agribusiness; Customer Value and Value Chain; Income; Macroeconomics; Environmental Management; Environmental Sustainability; Cross-Cultural and Cross-Border Issues; Food; Health Pandemics; Crisis Management; Logistics; Corporate Social Responsibility and Impact; Strategic Planning; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; Latin America; Aruba; Guadeloupe; Martinique; Mexico; Panama; Costa Rica; Argentina; Brazil; Chile; Colombia; Ecuador; French Guiana; Peru; Uruguay; Venezuela; Puerto Rico; Trinidad and Tobago
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  • 01 Mar 2024
  • News

Giving All Stakeholders a Voice

For John Wu (MBA 2000), “Web3” means more than technological innovation. “It’s a mindset,” he says of the movement toward a decentralized internet that accelerates innovation and gives end users greater collaboration with businesses. “It’s a transformative shift in... View Details
Keywords: April White
  • 01 Oct 1997
  • News

High Fives

father-in-law said it would be in the new CEO's interest to make sure that my career was successful also. I took the job.” Investment outlook over the next five years: “I'm bullish. We're in a world of low inflation. Market economies and... View Details
  • 2018
  • Working Paper

Reverse the Curse of the Top-5

By: Robert S. Kaplan
The past 40 years has seen a large increase in the number of articles submitted to journals ranked in the top-5 of their discipline. This increase is the rational response, by faculty, to the overweighting of publications in these journals by university promotions and... View Details
Keywords: Information Publishing; Journals and Magazines; Power and Influence; Research
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  • 28 Mar 2024
  • Blog Post

IFC India: RMZ EcoWorld

with sustainability targets due to various regulatory requirements and/or consumer pressure. These targets enable them to justify paying higher rent for a more sustainable building. This finding highlighted the impact that consumer... View Details
  • Web

In the News - Creating Emerging Markets

Dimensions of leadership The subject of leadership permits opposite conclusions to be drawn from the same observations and data... 24 May 2021 HBS Working Knowledge Can Fabric Waste Become Fashion’s Resource? 29 May 2020 Center for Sustainable View Details
  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

at the end of the first week and at the end of the first month. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs... View Details
Keywords: by Boris Groysberg
  • 02 Jun 2016
  • Blog Post

Applying to the JD/MBA Program

interested in international policy, spent several summers working in government, and thought law school would be a good fit. After working for a few years, I became interested in corporate social responsibility because I like working in... View Details
  • Web

HBS - Financials | Supplemental Financial Information

basis points from the prior year. Using the payout formula means that the annual payout rate is generally lower following years of high investment returns and higher following years of lower investment... View Details
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

responsiveness seems to have an even bigger impact on profitability,” Gupta says. Don’t change customers, change algorithms Applying both factors to data from a European television service company, for example, the researchers were able... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 18 Sep 2019
  • Op-Ed

WeWork—The IPO That Shouldn’t?

current operations that could materially impact their contribution margin, such as the failure to record any reserves for their furniture, fixtures, and equipment that are very real current costs. They fail to allocate any of their... View Details
Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate
  • 12 Sep 2023
  • Blog Post

Harvard Climate Entrepreneurs Circle: Taking Climate Solutions from Idea to Action, Faster

ventures I was advising as the senior advisor for social entrepreneurship at the Harvard Innovation Labs. They said: “Hey, we’d like to learn more about that solution, and we think our colleagues might too.” So they set up a pitch day for... View Details
  • Web

A Tradition of Philanthropy - Alumni

Giving A Tradition of Philanthropy Giving A Tradition of Philanthropy Investing in Leadership Donor support advances the School's mission Institutions are made great by the people who support them, and for more than a century alumni and... View Details
  • 23 Mar 2023
  • Blog Post

Arla Foods: How Sustainable Can A Dairy Company Be?

invest in for their own operations. This innovative model was thoughtfully constructed and sparked many questions from our group. Key Takeaways: The Challenges of Decarbonizing Dairy One of our most powerful takeaways from this visit was... View Details
  • Web

Launching Tech Ventures | HBS Online

Laguna Health Care Strategy & Innovation Leader Determine which startups to invest in by understanding the key metrics that dictate whether a venture has achieved product-market fit and is ready for scaling. “The course is useful for... View Details