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  • All HBS Web  (7,305)
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  • 21 Oct 2014
  • First Look

First Look: October 21

  Publications October 2014 Harvard Business Review Press Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling By: Cespedes, Frank V. Abstract—There are many books that provide strategy advice and selling methodologies. But... View Details
Keywords: Sean Silverthorne
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

Managing Churn to Maximize Profits with Aurélie Lemmens, an associate professor at the Tilburg School of Economics and Management. They propose a new method to target customers that potentially boosts a company's profits in a big way—by... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

consumer products. Finally, a series of cubes represents major customers. The shapes lie scattered on your desk. Your job is to fit the pieces together. Do you place the spheres on top of the blocks so that functions report to the... View Details
Keywords: by Robert Simons
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

Jorge Redmond, CEO of Chocolates El Rey, called a meeting with senior management to discuss the company's growth strategy. A relatively small firm with sales of around $14 million, El Rey produced top... View Details
Keywords: Martha Lagace
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

Watkins The best negotiators also work to foster organizational learning, both during and after a negotiation. They pay careful attention to managing the team learning process, establishing clear roles and... View Details
Keywords: by Michael Watkins
  • 29 Jul 2002
  • Research & Ideas

Get Off the Dime!

seen a variation on this story? Getting the Bosses' Approval From Ted Watson The general idea—hardly unique to us—was to do business consistently across all of our operating units. We would have the same approach to conducting any activity regardless of whether a View Details
Keywords: by John P. Kotter & Dan S. Cohen
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

other research examines the design of performance measurement systems and incentive contracts for rewarding teams and channel partners. In short, this research explores the idea that career concerns, influenced by disclosure requirements,... View Details
Keywords: by Ann Cullen; Financial Services
  • 16 Jul 2024
  • Research & Ideas

Weighing Digital Tradeoffs in Private Equity

“There are many more private equity firms than in the past, so it’s becoming difficult for them to generate returns and add value,” says Brian Baik, an assistant professor in the Accounting and Management Unit at Harvard Business School.... View Details
Keywords: by Michael Blanding; Financial Services
  • 03 Feb 2015
  • First Look

First Look: February 3

our discussions and suggests directions for research to investigate its validity. Publisher's link: http://pps.sagepub.com.ezp-prod1.hul.harvard.edu/content/10/1/3.full.pdf+html February 2015 Antitrust Bulletin The Influence of Strategic View Details
Keywords: Sean Silverthorne
  • 20 Nov 2007
  • First Look

First Look: November 20, 2007

Research Agenda Author:Roberto Verganti Periodical:Journal of Product Innovation Management (forthcoming) Abstract Recent studies on design management have helped us to better comprehend how companies can... View Details
Keywords: Martha Lagace
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

level. And then, unfortunately, we outgrew some of those people; some of them I let go. It just wasn't a good fit for either them or us. In the perfect world, you hire your ideal team right from the start. But the reality is that we'd... View Details
Keywords: by Staff; Web Services; Technology
  • 10 Dec 2001
  • Research & Ideas

Governance in India and Around the Globe

extent to which the corporate governance practices of Infosys are to be found in other Indian software firms and among Indian firms more generally. Our interviews with the top management of Infosys, and... View Details
Keywords: by Tarun Khanna & Krishna Palepu; Technology
  • 04 Aug 2009
  • First Look

First Look: August 4

aggressively managing their own tax liabilities and those of their portfolio firms. We investigate the latter assertion based on a sample of private firms for which there is financial statement data available. We first document that firms... View Details
Keywords: Martha Lagace
  • 05 Sep 2017
  • First Look

First Look at New Research and Ideas, September 5, 2017

leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape, a View Details
Keywords: Sean Silverthorne
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

two: new ventures need dedicated teams, given space and autonomy. But venture teams also need to be responsive to business realities. And they need to have sponsors in the wider organization to back them up because so many things can go... View Details
Keywords: by Rosabeth Moss Kanter
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

Business School Case 708-490 The management team of an industrial equipment supplier is debating the company's method of compensating salespeople. Different executives have offered different alternatives to... View Details
Keywords: Martha Lagace
  • 13 Jun 2017
  • Research & Ideas

Why Global Investments Are Still a Good Bet

Wang and John Zhou, Global Portfolio Diversification for Long-Horizon Investors has become one of the top downloaded papers on the online Social Science Research Network, sparking intense interest in the value of diversification in global... View Details
Keywords: by Michael Blanding; Financial Services
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

enterprises as well. In this e-mail interview, Edmondson and Detert discuss their research and how managers can create environments that encourage and support "upward voice." Their paper is called "Latent Voice Episodes:... View Details
Keywords: by Sarah Jane Gilbert
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

was U.S.-owned, it had a history of stable lifetime employment and a union that enjoyed close relations with management. However, when the plant's first U.S. manager instigated downsizing to enhance returns—even though the plant was... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 17 Mar 2015
  • First Look

First Look: March 17

volatility, whereas shadow banks tend to hold relatively liquid assets. Publisher's link: http://www.people.hbs.edu/shanson/banks_20150305_FINAL.pdf March 2015 Production and Operations Management Managing... View Details
Keywords: Sean Silverthorne
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