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  • All HBS Web  (9,774)
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  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

arrestor? Without Blitz, would Walmart have engaged in an effective communication campaign on the safe use of gas cans? My assessment is that Blitz would have been replaced by an alternative manufacturer, that Walmart would not have... View Details
Keywords: by Max H. Bazerman; Retail
  • June 2000
  • Article

What Do A Million Observations on Banks Say About the Transmission of Monetary Policy?

Keywords: Banks and Banking; Communication; Money; Policy; Banking Industry
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Kashyap, Anil, and Jeremy Stein. "What Do A Million Observations on Banks Say About the Transmission of Monetary Policy?" American Economic Review 90, no. 3 (June 2000).
  • 27 Sep 2017
  • Research & Ideas

What Happens When Ordinary People Get Creative?

innovation, and just by ordinary people in their everyday work lives or their everyday lives in their communities and societies.” Amabile’s paper cites research showing that... View Details
Keywords: by Carmen Nobel
  • 08 May 2006
  • Research & Ideas

The Cost of Cutting in Line

show, for example, that companies must not try to buy local approval if they plan to open a new facility that the local community does not welcome. If Wal-Mart plans to open a new store and the town does not... View Details
Keywords: by Sean Silverthorne
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

If people smile, nod, and say "yes" at your company, maybe it's time to start an argument. According to HBS professor Michael Roberto, the lack of good conflict—constructive conflict—within an organization makes it that much... View Details
Keywords: by Martha Lagace
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

state pharmaceutical licensing exam, opened a drugstore with her husband in Stockton in 1915. Following his death, she became the sole proprietor and later opened two additional drugstores in town. Gleason emerged as a stalwart defender... View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
  • January 2023
  • Case

Proday: Calling the Right Play

By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn
Sarah Kunst knew the elements of a successful startup from her tenure at venture capital firms. In April 2018, however, her own app – Proday, a home fitness platform featuring exercises filmed by professional sports stars – was floundering. Kunst theorized that... View Details
Keywords: Social Media; Entrepreneurship; Advertising; Digital Marketing; Product Launch; Social Marketing; Failure; Sports; Applications and Software; Business Startups; Technology Industry; United States
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Hyde, Lindsay N., Thomas R. Eisenmann, and Tom Quinn. "Proday: Calling the Right Play." Harvard Business School Case 823-005, January 2023.
  • March 2011
  • Teaching Note

Calveta Dining Services, Inc.: A Recipe for Growth? (Brief Case)

By: James L. Heskett and Patricia Girardi
Teaching Note for #4261. View Details
Keywords: Corporate Vision; Employee Empowerment; Service Management; Family Businesses; Growth Strategy; Mission and Purpose; Family Business; Employee Relationship Management; Communication; Organizational Structure; Operations; Growth and Development Strategy
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Heskett, James L., and Patricia Girardi. "Calveta Dining Services, Inc.: A Recipe for Growth? (Brief Case)." Harvard Business School Teaching Note 114-262, March 2011.
  • 07 Apr 2011
  • What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

for just other private organizations, but for public entities all over the world. Clearly, the community of interest (and self-interest) extended far beyond Lehman Brothers and the US Government. Now we have... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

conditions that foster creativity. Combined with the development of new communication technology that connects information workers (and their brains) at precisely the moment that a new generation of workers trained in the use of the new... View Details
Keywords: by Jim Heskett
  • 02 Jan 2019
  • What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

think? Original Column The global community faces staggering challenges this century. We spent much of the 20th century learning how to get along with each another. According to data collected and analyzed... View Details
Keywords: by James Heskett; Technology
  • 12 Jan 2018
  • Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

of thing. You know, as we look around the world today, I'm wondering are there people who are able to step up and play that kind of a role? George: Well, in the business community today we have leaders with... View Details
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

management and less hierarchy and bureaucracy. Their "attitudes approach" has had time to get communicated far and wide. Additionally,... View Details
Keywords: by James Heskett
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: Companies Must Forget—and Borrow

As companies ride the digital wave, many find that switching up old, tired practices and deviating from the norm can be crucial to survival. But sometimes things can be taken too far. During the Digital Initiative Summit at Harvard... View Details
Keywords: by Dina Gerdeman; Education; Advertising
  • 09 Apr 2020
  • Research & Ideas

How Social Entrepreneurs Can Increase Their Investment Impact

Both impact investing and traditional philanthropy are on the rise after the decade-long economic boom following the Great Recession. But when does an impact investment make a bigger difference than a grant? The question is far more complicated than simply evaluating... View Details
Keywords: by Rachel Layne
  • 31 Oct 2004
  • What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

why some organizations are more successful than others, why organization size can matter, why decentralization and diversity works, and why lines of communication that enable... View Details
Keywords: by James Heskett
  • 29 Jan 2007
  • Research & Ideas

The Business Press Is a Watchdog that Bites

able to sort out what the framing is and what the real issue is. Q: What's next for you? A: This is part of an overall study in financial communication. In the financial communication framework I use,... View Details
Keywords: by Martha Lagace; Journalism & News; Publishing
  • October 1976 (Revised June 1993)
  • Case

Sunkist Growers, Inc.

By: Stephen A. Greyser and John A. Quelch
A new media strategy for lemon advertising involving the concentration of the entire budget in a single-print vehicle, is under consideration. View Details
Keywords: Marketing Strategy; Marketing Communications; Advertising
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Greyser, Stephen A., and John A. Quelch. "Sunkist Growers, Inc." Harvard Business School Case 577-051, October 1976. (Revised June 1993.)
  • March 2011
  • Supplement

Valuation of AirThread Connections, Spreadsheet Supplement (Brief Case)

By: Erik Stafford and Joel L. Heilprin
Keywords: Present Value; Tax Accounting; Capital Costs; Synergy; Telephony; Wireless Technologies; Assets; Cost of Capital; Valuation; Capital Structure; Cash Flow; Communication; Taxation; Accounting; Wireless Technology
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Stafford, Erik, and Joel L. Heilprin. "Valuation of AirThread Connections, Spreadsheet Supplement (Brief Case)." Harvard Business School Spreadsheet Supplement 114-267, March 2011.
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

day." Greg Lipstein, an MBA student at HBS who is also co-founder of DrivenData, agreed during a summit session called "Innovating With the Crowd" that it's important to maintain a healthy dialogue with the community to build credibility... View Details
Keywords: by Dina Gerdeman
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