Systems Of Management Controls - Publications - Faculty & Research

01 May 2000
What Do You Think?

Can You Hard-Wire Performance?

success to the success of its engines in delivering valuable up-time to ultimate customers. But it did much more than that. By guaranteeing up-time at a given cost, GE's management created a built-in... View Details

Keywords: by James Heskett

10 Jun 2002
Research & Ideas

Reinventing the Industrial Giant

technologies is particularly great" for GM. 77 One way GM is attempting to become more like Dell is by selling cars online. 78 Toward the end of 2000, GM began testing its consumer Web site, GMBuyPower.com, to bring customers online... View Details

Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing

19 Jun 2018
Research Event

Has Environmental Sustainability Lost its Relevance?

iPhoto For businesses and other organizations seeking to overcome roadblocks to sustainability over the last few decades, much can be learned from the debates I heard at the recent Harvard Business School conference, Understanding and Overcoming Roadblocks to... View Details

Keywords: by Geoffrey G. Jones; Energy

24 Sep 2024
Research & Ideas

Why Small Businesses Deserve More Credit

of 2,414 of those were randomly offered surprise expansions, while another 755 firms were not, serving as a control group. Companies that were offered increases were notified... View Details

Keywords: by Rachel Layne; Financial Services; Banking

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

from the human CEO over those they attributed to AI, suggesting a deep mistrust of algorithms. To explore this phenomenon further, Choudhury and his team conducted a second study that aimed to control for... View Details

Keywords: by Ben Rand; Information Technology; Technology

22 Apr 2002
Lessons from the Classroom

Entrepreneurship: It Can Be Taught

people who start companies have to do. Many of our students are confronted for the first time with some very realistic problems. We then move on to managing relationships. Since an entrepreneur really... View Details

Keywords: by Staff

02 May 2012
What Do You Think?

Can the “Leadership Industry” Fulfill Its Promise?

ability to learn from "repeated failure" (Shadreck Saili), "a quest for integrity" (Adriano Pianesi), a combination of ego control and "ambition for the institution" (Bruno... View Details

Keywords: by Jim Heskett

29 May 2014
Research & Ideas

Research Symposium 2014

amortization from its constitution, in favor of fair value accounting. Ramanna said that there are no unequivocal villains in thin political market situations, but rather "a quilt of special interests."... View Details

Keywords: by Carmen Nobel; Accounting; Health

15 Aug 2005
Research & Ideas

The Founding CEO’s Dilemma: Stay or Go?

Noam Wasserman is an assistant professor and MBA Class of 1961 Fellow in the entrepreneurial management unit at Harvard Business School. His paper "Founder-CEO Succession and the Paradox View Details

18 Jul 2005
Research & Ideas

Time to Rethink the Corporate Tax System?

compliance function to being a profit center. The ratio of corporate taxes to GDP declined through the late 1990s even during an economic expansion. There has been a growing disconnect between the income reports to capital markets and tax... View Details

Keywords: by Ann Cullen

06 Sep 2005
Research & Ideas

The Best Place for Retirement Funds

behavioral finance: How rational are individual investors? It touches on the quality of advice that investors get, and the relationships between investors and their financial advisers. As we potentially shift our Social Security View Details

Keywords: by Ann Cullen

29 Apr 2015
Lessons from the Classroom

Use Personal Experience to Pick Winning Stocks

that the prices are right, because they usually are," says Harvard Business School finance professor Lauren H. Cohen, who serves as an editor of Management Science. "From there, you can look for... View Details

Keywords: by Michael Blanding; Financial Services

22 Dec 2003
Research & Ideas

Why Negotiation is Like Jazz

negotiation requires adapting your communication acts to the most advantageous pattern. Learning The Notes Imagine you're a sales rep negotiating with the procurement manager of a professional services firm.... View Details

Keywords: by Kathleen L. McGinn

01 Nov 1999
Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

inflection point in history, leaving one age and entering another. Many of our philosophical assumptions about what constituted leadership and competitive success grew out of a different world. The challenge... View Details

Keywords: by Staff

18 Jun 2001
Research & Ideas

When In-House Research Isn’t Enough

system: Where are the best people and ideas in your field? "If you believe that knowledge is more and more globally distributed, chances are not all the best people work for you," he declared. Can you control the leakage View Details

Keywords: by Jim Aisner

02 Oct 2019
What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

discussion of other performance criteria, but the shareholder value standard remained dominant. Nevertheless, these companies managed to perform well against competitors. Now the Business Roundtable has... View Details

Keywords: by James Heskett; Retail

25 Apr 2000
Research & Ideas

Adjusting the Fit for Government

pointed out. Panelist Dean Donovan, managing partner of Bain & Company in South Africa, said the imperatives for African governments are many, and are all intertwined. The key underpinnings include a... View Details

Keywords: by Martha Lagace

12 Aug 2008
Op-Ed

Google-Yahoo Ad Deal is Bad for Online Advertising

through an auction, it does not set prices. See, e.g., Larry Page's May 2008 remarks to C|NET: "AdWords is an auction. We're not setting prices. Auctions are determined by supply and demand." 1 I disagree. Google controls a... View Details

Keywords: by Benjamin G. Edelman; Advertising; Publishing

14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

processes of production and distribution. This was a massive innovation over the older model of a single owner who tried to oversee everything. Under managerial capitalism, ownership became dispersed, but... View Details