Quality Management System - Publications - Faculty & Research

01 Mar 2016
News

Ink

will get you 80 percent of the results, and forget the rest.” —Laurie Stach (MBA 2011), founder and executive director of MIT Launch, an entrepreneurship program for high-school students, discussing startup time management during a TEDx... View Details

01 Feb 2011
First Look

First Look: Feb. 1

Pursuing Systemic Change through Entrepreneurship Stacey Childress and James WeberHarvard Business School Case 310-052 After Hurricane Katrina devastated the city in August 2005, the state had taken over 102 of the 118 public schools in... View Details

09 Apr 2021
Blog Post

Reflections on Student Conferences in 2020

Building a Sustainable, Resilient, and Nourishing Global Food System "Building a Sustainable, Resilient, and Nourishing Global Food System" was the 2nd annual conference hosted by the Food, Agriculture, and Water Club. The Club invited 22... View Details

01 Mar 2018
News

Case Study: On the Record

sell 100 vinyl records a month or have their songs stream on Spotify 1.5 million times,” says Kelleher, who led music app partnerships at Google Play before founding Austin-based record manufacturer Gold Rush Vinyl. The company grew out of a need Kelleher saw in her... View Details

Keywords: April White

01 Dec 1997
News

Short Takes

management (oversight of a patient's care on a case-by-case basis, from start to finish); care paths (preplanned procedural menus for certain illnesses and conditions); information systems (allowing... View Details

Keywords: Judith Ross

05 Jun 2007
First Look

First Look: June 5, 2007

Case 707-559 Describes the joint efforts of the German health plan KKH and Essen University Hospital to develop an integrated practice unit (IPU), and the West German Headache Center's efforts to improve the quality of migraine care.... View Details

Keywords: Martha Lagace

31 May 2011
First Look

First Look: May 31

investment pioneer Tsing Capital was planning for the China Environment Fund IV and considering how to maintain its commitment to social and environmental practices. Tsing Capital embraced its philosophy of "Doing Well by Doing Good" and developed a... View Details

Keywords: Sean Silverthorne

Web

Patients - Institute For Strategy And Competitiveness

systemic restructuring driven by providers, health plans and other stakeholders. Redefining Health Care describes the roles that consumers should play in a value-based system, and the expectations they should set for health plans and... View Details

01 Jun 2006
News

One-on-One with Tom Oreck

headquarters or our Long Beach facility could be taken out by a hurricane. One of the things we didn’t anticipate was a storm that was massive enough to take out both locations simultaneously. Ahead of the storm, we backed up and shut down our computer View Details

Keywords: Roger Thompson; Clothing and Clothing Accessories Stores; Retail Trade

17 Nov 2015
Lessons from the Classroom

How Activist Investors Became Respectable

influence that activist investors such as Icahn are gaining on Wall Street.) Carl Icahn made news last month when he announced he had accumulated a large ownership stake in American International Group (AIG) and said he wanted the company split up. His letter making... View Details

Keywords: by Joseph Fuller; Financial Services; Banking

04 Jul 2005
Research & Ideas

Should You Outsource Your Marketing?

may lack the left-brain analytics needed to better understand their customers in today's information-rich environment. Besides, argue McGovern and Quelch, outsourcing marketing can lead to better quality and lower costs. McGovern offers a... View Details

Keywords: by Poping Lin

February 2015
Article

Location Choices under Strategic Interactions

By: Juan Alcacer, Cristian Dezso and Minyuan Zhao

The literature on location choices has mostly emphasized the impact of location and firm characteristics. However, most industries with a significant presence of multi-location firms are oligopolistic in nature, which suggests that strategic interaction among firms... View Details

Keywords: Location Strategies; Multinational Strategy; Oligopolistic Competition; Firm Heterogeneity; Geographic Location; Multinational Firms and Management; Balance and Stability; Decision Choices and Conditions; Game Theory

Citation

Find at Harvard

01 Feb 1998
News

Down on the Farm: Frank Burke (MBA '87)

For fans and management alike, with so much of professional sports now indistinguishable from other high-powered enterprises, where can one turn for an affordable and quality sports experience? Ask Frank... View Details

Keywords: Garry Emmons

30 Oct 2018
First Look

New Research and Ideas, October 30, 2018

in data. ML methods also address several issues raised by scholars pertinent to the norms of empirical research in the fields of strategy and management (such as “p-hacking” and confounding local effects with global effects). We provide a... View Details

Keywords: Dina Gerdeman

Profile

John Smith-Ricco

complain about not having work because we knew why — the problem was race. Now we have democracy and a Black government — but we’re still poor.’ I saw a major disconnect among everyday people between the expectations they once had and what the end of Apartheid really... View Details

01 Mar 2018
News

Realizing The Potential Of One Harvard

curriculum covers topics ranging from programming and data science systems to digital strategy and innovation to data-driven marketing. The course content includes both asynchronous learning sessions and sessions taught by Harvard faculty... View Details

01 Mar 2012
News

Putting Ghosts to Rest

to mitigate these risks to maximize the social return, and shed new light on what might have originally been a questionable business case. For young managers seeking to grow global careers, this implies several things: First, working in... View Details

Keywords: Chris Maloney; Animal Production and Aquaculture; Agriculture; Social Assistance; Health, Social Assistance

29 Sep 2015
Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

affords them greater control over service quality and customer experience, in return for which they accept the added costs of being employers. Hornet's nest The decision by some marketplaces-for-services to treat their workers as... View Details

Keywords: by Andrei Hagiu; Transportation; Web Services

22 Feb 2022
News

Vision: Learning Curve

leveraging existing technology and infrastructure to enhance the quality of early childhood education for disadvantaged kids. And while the state-run preschools and primary schools that serve this population may suffer in comparison with... View Details

Keywords: Alexander Gelfand; education; entrepreneurship; startup; India; Educational Services

Profile

Jacqueline Beato

As an undergraduate, her business ambitions percolated within what might seem to be a technically oriented degree. "Industrial engineering is the best major there is," Jacqueline says. "Yes, it does include the core skills of engineering. But the real... View Details

Publications