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Show Results For
- All HBS Web
(15,739)
- People (73)
- News (4,568)
- Research (7,668)
- Events (98)
- Multimedia (128)
- Faculty Publications (4,284)
- 05 Jan 2024
- Blog Post
Meet The HBS African American Student Union
Founded in 1968 by 5 Black students at Harvard Business School, the African American Student Union (AASU) is a community for all Black students at HBS inclusive of all backgrounds, familial situations, and social preferences. Our goal is... View Details
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
always thought of banks as being the good guys and payday lenders as being the bad guys,” says Williams. “We're saying it's not as simple as that. The banks do look a bit like the bad guys here.” Banks earn billions from overdraft fee The... View Details
- November 2018 (Revised April 2019)
- Case
Zespri Grows
By: David E. Bell and Natalie Kindred
Controlling about a third of global kiwifruit exports by volume and nearly half by value in 2018, Zespri was a grower-owned “corporatized cooperative” with the exclusive right to export New Zealand-grown kiwifruit (except to Australia). Zespri did not grow fruit but... View Details
Keywords: Agribusiness; Kiwi; Kiwifruit; Agriculture; Global Supply Chain; Branding; Produce; Coordinated Industry Structure; Industry Coordination; Countercyclical Supply; New Product Development; Product Strategy; Differentiation; Food; Quality; Trade; Brands and Branding; Marketing; Strategy; Global Strategy; Change Management; Organizational Change and Adaptation; Globalization; Globalized Firms and Management; Competitive Strategy; Resource Allocation; Product Development; Agriculture and Agribusiness Industry; Consumer Products Industry; Food and Beverage Industry; New Zealand
Bell, David E., and Natalie Kindred. "Zespri Grows." Harvard Business School Case 519-047, November 2018. (Revised April 2019.)
- 30 Oct 2019
- Blog Post
Candidates Seeking Opportunities After Graduation: Lessons Learned
candidate for V.C. if he had more operations experience. In May, Matt landed a few interviews with health technology companies, but the fit was not quite right. “They were looking View Details
Keywords: All Industries
- 01 Feb 2023
- Blog Post
How I Spent My HBS 2+2 Deferral: Jada Haynes
The HBS 2+2 program is a deferred admission process for current students in their final year of study, either in college or a full-time master’s degree program. If you are admitted through 2+2, you work for... View Details
- 03 Mar 2015
- News
Shareholders Get a Louder Voice As Companies Become More Democratic
Going Out or Opting Out? Capital, Political Vulnerability, and the State in China's Outward Investments
This article, in Comparative Politics (April 2022), explains patterns of China's outward investments in political terms. The Chinese party-state does not direct all Chinese companies in their outward investments, but rather pushes global investment through campaigns it... View Details
- 16 May 2012
- News
Amazon consumer book reviews as reliable as media experts
- 06 Feb 2015
- News
Why Twitter’s CEO is under pressure
- 02 Jan 2011
- News
There's Reason to Be Optimistic
- 07 Aug 2011
- News
Debt Debate: China's View
- 07 Nov 2019
- News
McDonald’s fires its boss over a workplace romance
- 04 May 2017
- News
The H-1B Visa Debate, Explained
- 15 Jun 2016
- News
How China Won the Keys to Disney’s Magic Kingdom
- November 2022 (Revised March 2024)
- Case
Replika AI: Monetizing a Chatbot
By: Julian De Freitas and Nicole Tempest Keller
In early 2018, Eugenia Kuyda, co-founder and CEO of San Francisco-based chatbot Replika AI, was deciding how to monetize the app she had built. Launched in 2017, Replika was a consumer AI “companion app” developed by a team of AI software engineers originally based in... View Details
Keywords: Mental Health; Subscriber Models; TAM; Monetization Strategy; Marketing Strategy; Product Marketing; AI and Machine Learning; Applications and Software; Product Positioning; Health Disorders; Technology Industry
De Freitas, Julian, and Nicole Tempest Keller. "Replika AI: Monetizing a Chatbot." Harvard Business School Case 523-016, November 2022. (Revised March 2024.)
- February 2018
- Article
Retention Futility: Targeting High-Risk Customers Might Be Ineffective.
By: Eva Ascarza
Companies in a variety of sectors are increasingly managing customer churn proactively, generally by detecting customers at the highest risk of churning and targeting retention efforts towards them. While there is a vast literature on developing churn prediction models... View Details
Keywords: Retention/churn; Proactive Churn Management; Field Experiments; Heterogeneous Treatment Effect; Machine Learning; Customer Relationship Management; Risk Management
Ascarza, Eva. "Retention Futility: Targeting High-Risk Customers Might Be Ineffective." Journal of Marketing Research (JMR) 55, no. 1 (February 2018): 80–98.
- February 2008 (Revised November 2008)
- Case
Global Talent Management at Novartis
By: Jordan Siegel
This case tackles the topic of global talent management. It can be used to analyze the performance measurement, incentive, and talent development system used at a major multinational company. This case can also be used to analyze the extent to which this system should... View Details
Keywords: Talent and Talent Management; Developing Countries and Economies; Multinational Firms and Management; Performance Evaluation; Motivation and Incentives; Adaptation
Siegel, Jordan. "Global Talent Management at Novartis." Harvard Business School Case 708-486, February 2008. (Revised November 2008.)
- 08 Sep 2013
- News
Management lessons are just what the doctor ordered
- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
that was encrypted—and it could not be accessed by Apple. Cook hoped the move would remove Apple from the middle. “If law enforcement wants something, they should go to the user and get it. It’s not View Details
Keywords: by Avery Forman