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  • All HBS Web  (11,646)
    • People  (96)
    • News  (4,060)
    • Research  (4,325)
    • Events  (80)
    • Multimedia  (226)
  • Faculty Publications  (2,716)
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    Stephen P. Bradley

    Professor Bradley is the William Ziegler Professor of Business Administration Emeritus at the Harvard Business School. In addition to teaching Management and Strategy in the Owner President Management Program and leading an... View Details

    Keywords: e-commerce industry; financial services; health care; high technology; internet; pharmaceuticals; telecommunications
    • 24 Nov 2014
    • News

    The Real Reasons Why Women's Careers Stall Aftere Parenthood

    • 16 Mar 2015
    • Working Paper Summaries

    Higher-Ambition CEOs Need Higher-Ambition Boards

    Keywords: by Edward J. Ludwig, Anna Elise Walton & Michael Beer
    • 27 Jun 2019
    • Blog Post

    Dance to the Music: How Noa Torok Found Her Dream Job at SoundCloud

    Noa Torok, MBA 2019, came to HBS with a blank slate. “I arrived with zero expectations,” she says. “I had no idea what I wanted to do.” Her prior experience had shown her the opposite – what she did not want to do. After studying both law... View Details
    Keywords: Entertainment / Media / Sports
    • October 2005
    • Case

    Kinko's

    Over the decades, Kinko's had forged a deep emotional bond with consumers by easing their anxiety and helping them solve pressing document processing problems. By 2003, however, consumer research revealed that a confusing retail experience had eroded some of this good... View Details
    Keywords: Marketing Strategy; Customer Satisfaction; Service Industry
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    McGovern, Gail J., and Seth Schulman. "Kinko's." Harvard Business School Case 506-024, October 2005.
    • 10 Jul 2023
    • Video

    The Founder’s Journey

    • September 2012 (Revised March 2014)
    • Case

    Videogames: Clouds on the Horizon?

    By: Andrei Hagiu and Kerry Herman
    Since the creation of the first videogame systems in the 1970s, the videogame industry has undergone numerous transformations as new technologies and market entrants fundamentally changed the gaming experience of customers. In the early 21st century, customers began... View Details
    Keywords: Technological Innovation; Strategy; Industry Growth; Video Game Industry
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    Hagiu, Andrei, and Kerry Herman. "Videogames: Clouds on the Horizon?" Harvard Business School Case 713-424, September 2012. (Revised March 2014.)
    • Web

    Harvard Business School Online Courses & Learning Platforms

    professionals. Learn from and network with peers before, during, and after your course. Ask questions, collaborate, give feedback, and share View Details
    • 14 Nov 2023
    • What Do You Think?

    Do We Underestimate the Importance of Generosity in Leadership?

    is generosity. Repeatedly, neurologists and others have found that that portion of the brain associated with happiness—which then secretes oxytocin and dopamine associated with happiness, pleasure, View Details
    Keywords: by James Heskett
    • 11 Nov 2020
    • News

    Lessons on Leading Through Chaos from U.S. Special Operations

    • Web

    Social Enterprise | Harvard Business School

    Social Enterprise Initiative We educate, support, and inspire leaders across all sectors to tackle society's toughest challenges and make a difference in the world. Supporting a Dynamic Community MBA View Details
    • October 2023 (Revised January 2025)
    • Case

    Sydney Loves Kevin

    By: Ryan W. Buell and Himabindu Lakkaraju
    Kevin Roose was a columnist and podcast host for the New York Times, who focused on technology and its effects on society. When Microsoft launched the latest version of its search engine Bing in February 2023, the company invited Roose to its Redmond campus to... View Details
    Keywords: Newspapers; AI and Machine Learning; Technology Adoption; Technological Innovation; Perspective; Media and Broadcasting Industry; Media and Broadcasting Industry
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    Buell, Ryan W., and Himabindu Lakkaraju. "Sydney Loves Kevin." Harvard Business School Case 624-039, October 2023. (Revised January 2025.)
    • July 2018
    • Teaching Note

    Ron Johnson: A Career in Retail

    By: Ryan Raffaelli
    In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures... View Details
    Keywords: Leadership; Leadership Development; Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Organizational Behavior; Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States
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    Raffaelli, Ryan. "Ron Johnson: A Career in Retail." Harvard Business School Teaching Note 419-010, July 2018.
    • 29 Jul 2019
    • Research & Ideas

    How Companies Benefit When Employees Work Remotely

    Companies that let their workers decide where and when to do their jobs—whether in another city or in the middle of the night—increase employee productivity, reduce turnover, and lower organizational costs,... View Details
    Keywords: by Kristen Senz
    • Article

    Entrepreneurship in the Large Corporation: A Longitudinal Study of How Established Firms Create Breakthrough Inventions

    By: Gautam Ahuja and Curba Morris Lampert
    We present a model that explains how established firms create breakthrough inventions. We identify three organizational pathologies that inhibit breakthrough inventions: the familiarity trap—favoring the familiar; the maturity trap—favoring the mature;... View Details
    Keywords: Radical Innovation; Organizational Learning; Technology; Strategy; Corporate Entrepreneurship; Business Processes; Innovation and Invention; Chemical Industry
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    Ahuja, Gautam, and Curba Morris Lampert. "Entrepreneurship in the Large Corporation: A Longitudinal Study of How Established Firms Create Breakthrough Inventions." Special Issue on Strategic Entrepreneurship: Entrepreneurial Strategies for Wealth Creation. Strategic Management Journal 22, nos. 6-7 (June–July 2001): 521–543.
    • 27 Apr 2017
    • News

    Instead Of Showing Off Wealth, Some Show Off Busy Schedules

      Harvard MS/MBA

      The Harvard MS/MBA confers an MBA from HBS and a Master of Science in Engineering Sciences from Harvard's Paulson School of Engineering & Applied Sciences. Each year, the program enrolls about 30 students who have an undergraduate... View Details

      • 31 Aug 2016
      • News

      Hillary Clinton wants to be America’s small business president

      • September 12, 2017
      • Article

      What's the Right Kind of Bonus to Motivate Your Sales Force?

      By: Doug J. Chung and Das Narayandas
      Companies typically compensate their sales force by using some combination of salary, commission, and bonuses, but executives are often unsure which incentives provide the best motivation. Should bonuses be tied to quotas or should they be given unconditionally? Is it... View Details
      Keywords: Compensation and Benefits; Motivation and Incentives; Salesforce Management
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      Chung, Doug J., and Das Narayandas. "What's the Right Kind of Bonus to Motivate Your Sales Force?" Harvard Business Review (website) (September 12, 2017).
      • 2016
      • Article

      Buying to Blunt Negative Feelings: Materialistic Escape from the Self

      By: Grant Edward Donnelly, Masha Ksendzova, Ryan Howell, Kathleen Vohs and Roy F. Baumeister
      We propose that escape theory, which describes how individuals seek to free themselves from aversive states of self-awareness, helps explain key patterns of materialistic people’s behavior. As predicted by escape theory, materialistic individuals may feel dissatisfied... View Details
      Keywords: Materialism; Escape; Self; Negative Emotions; Self-awareness; Emotions; Consumer Behavior; Identity; Motivation and Incentives
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      Donnelly, Grant Edward, Masha Ksendzova, Ryan Howell, Kathleen Vohs, and Roy F. Baumeister. "Buying to Blunt Negative Feelings: Materialistic Escape from the Self." Review of General Psychology 20, no. 3 (2016): 272–316.
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