Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (17,199) Arrow Down
Filter Results: (17,199) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (17,199)
    • People  (30)
    • News  (4,116)
    • Research  (10,115)
    • Events  (185)
    • Multimedia  (264)
  • Faculty Publications  (8,128)

Show Results For

  • All HBS Web  (17,199)
    • People  (30)
    • News  (4,116)
    • Research  (10,115)
    • Events  (185)
    • Multimedia  (264)
  • Faculty Publications  (8,128)
← Page 187 of 17,199 Results →
  • 2021
  • Working Paper

CRM and AI in Time of Crisis

By: Michelle Y. Lu and Navid Mojir
A crisis can affect the incentives of various players within a firm’s multi-layered sales and marketing organization (e.g., headquarters and branches of a bank). Such shifts can result in sales decisions against the firm’s best interests. Motivated by the backlash to... View Details
Keywords: CRM; Artificial Intelligence; AI; B2B Marketing; Decision Authority; Crisis Marketing; Intra-organizational Conflict; COVID-19 Pandemic; Customer Relationship Management; Technological Innovation; Decision Making; Strategy; Health Pandemics; Crisis Management; AI and Machine Learning
Citation
SSRN
Read Now
Related
Lu, Michelle Y., and Navid Mojir. "CRM and AI in Time of Crisis." Harvard Business School Working Paper, No. 22-035, November 2021.
  • 01 May 2014
  • Working Paper Summaries

Revisiting the Classical View of Benefit-Based Taxation

Keywords: by Matthew Weinzierl
  • April 2010
  • Case

The Credit Crisis of 2008: An Overview

By: V.G. Narayanan, Fabrizio Ferri and Lisa Brem
This case examines the causes and consequences of the credit crisis of 2008 from a national and global perspective and explores the actions taken and proposed by the U.S. and European governments. View Details
Keywords: Credit; Financial Crisis; Crisis Management; Risk Management; Globalized Economies and Regions; Global Strategy; Mortgages; Performance Effectiveness; Financial Services Industry; United States
Citation
Educators
Purchase
Related
Narayanan, V.G., Fabrizio Ferri, and Lisa Brem. "The Credit Crisis of 2008: An Overview." Harvard Business School Case 110-048, April 2010.
  • March 2001 (Revised July 2001)
  • Background Note

Making Sense of the Internet Business Landscape

By: Lynda M. Applegate
Discusses the shift from the industrial to the information economy from a technological, business, and societal perspective. Compares the changes we are experiencing today with the changes experienced during the shift from the agrarian to the industrial age at the turn... View Details
Keywords: Transition; Economy; Information; Perspective; Society; Internet
Citation
Educators
Related
Applegate, Lynda M. "Making Sense of the Internet Business Landscape." Harvard Business School Background Note 801-407, March 2001. (Revised July 2001.)
  • July 2018 (Revised March 2019)
  • Teaching Note

Hilti (A): Fleet Management?

By: Ramon Casadesus-Masanell and Jan Rivkin
This Teaching Note accompanies the case HBS No. 718-419, “Hilti (A): Fleet Management.” It provides guidelines for class discussion, as well as a board plan and transcripts of the associated videos, Hilti Fleet Management Video Supplements.
The associated case... View Details
Keywords: Business Model Innovation; Total Customer Value; Innovation; Inventions; Business Models; Value Chains; Transformations; Focusing On Customers; Business Model; Restructuring; Transformation; Customer Value and Value Chain; Decision Making; Customer Focus and Relationships; Customer Relationship Management; Construction; Innovation and Invention; Leasing; Strategy; Liechtenstein; Switzerland; Europe
Citation
Purchase
Related
Casadesus-Masanell, Ramon, and Jan Rivkin. "Hilti (A): Fleet Management?" Harvard Business School Teaching Note 719-404, July 2018. (Revised March 2019.)
  • 19 Dec 2016
  • Blog Post

The Making of An Internship: Impact

influence an organizations’ success longterm. Watch as three Class of 2017 students highlight the projects they worked on during their summer internships, and the impacts they made. Francesca Ioffreda created the business case for a new... View Details
Keywords: All Industries
  • 2022
  • Working Paper

Measuring the Tolerance of the State: Theory and Application to Protest

By: Veli Andirin, Yusuf Neggers, Mehdi Shadmehr and Jesse M. Shapiro
We develop a measure of a regime's tolerance for an action by its citizens. We ground our measure in an economic model and apply it to the setting of political protest. In the model, a regime anticipating a protest can take a costly action to repress it. We define the... View Details
Keywords: Political Protests; Modeling And Analysis; Government and Politics; Conflict and Resolution
Citation
Read Now
Related
Andirin, Veli, Yusuf Neggers, Mehdi Shadmehr, and Jesse M. Shapiro. "Measuring the Tolerance of the State: Theory and Application to Protest." NBER Working Paper Series, No. 30167, June 2022.
  • 26 Sep 2013
  • Working Paper Summaries

Playing Favorites: How Firms Prevent the Revelation of Bad News

Keywords: by Lauren Cohen, Dong Lou & Christopher Malloy; Financial Services
  • 07 Feb 2023
  • Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

economic spectrum are creating faux management jobs, pointing to wage cases filed by workers at tech and financial services giants. The team found a five-fold increase in manager titles like “directors of... View Details
Keywords: by Scott Van Voorhis
  • March 1983
  • Case

European-United States Steel Dispute of 1982

By: George C. Lodge
Keywords: Trade; International Relations; Business and Government Relations; Steel Industry; Europe; United States
Citation
Find at Harvard
Related
Lodge, George C. "European-United States Steel Dispute of 1982." Harvard Business School Case 383-123, March 1983.
  • Research Summary

Do Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption

This paper investigates how market position influences firm propensity to adopt new process innovations. Using detailed data from the U.S. Census of Manufactures, I study the adoption of frontier e-business practices during the early diffusion of the commercial... View Details

  • June 2009 (Revised May 2013)
  • Case

Australia: The Riches and Challenges of Commodities

By: Laura Alfaro and Renee Kim
Australia's Prime Minister Kevin Rudd faced a daunting task that he never imagined he would have to face when he was elected two years ago. Australia at that time was poised to enter its 17th year of uninterrupted growth. Commodity exports were booming, largely driven... View Details
Keywords: Financial Crisis; Trade; Foreign Direct Investment; Policy; Crisis Management; China; Australia
Citation
Educators
Purchase
Related
Alfaro, Laura, and Renee Kim. "Australia: The Riches and Challenges of Commodities." Harvard Business School Case 709-007, June 2009. (Revised May 2013.)
  • 21 Nov 2011
  • Lessons from the Classroom

The New Challenge of Leading Financial Firms

A worldwide economic crisis. Intense scrutiny from board members, customers, and government regulators. Expanding global markets. Public protests aimed squarely at your industry. Running a financial institution, never easy to begin with,... View Details
Keywords: by Carmen Nobel; Financial Services
  • March–April 1990
  • Article

The Costly Bargain of Trade Promotion

By: R. D. Buzzell, J. A. Quelch and W. J. Salmon
Keywords: Trade
Citation
Find at Harvard
Related
Buzzell, R. D., J. A. Quelch, and W. J. Salmon. "The Costly Bargain of Trade Promotion." Harvard Business Review 68, no. 2 (March–April 1990): 141–149.
  • 02 Jul 2008
  • Conference Presentation

A Design-Centric View of the Economy

By: Carliss Y. Baldwin
Keywords: Design; Economics
Citation
Related
Baldwin, Carliss Y. "A Design-Centric View of the Economy." Paper presented at the International Schumpeter Society Conference, July 02, 2008.
  • 09 May 2008
  • Conference Presentation

A Design-Centric View of the Economy

By: Carliss Y. Baldwin
Keywords: Design; Economics
Citation
Related
Baldwin, Carliss Y. "A Design-Centric View of the Economy." Paper presented at the Innovation Exchange Conference, May 09, 2008.
  • March 2000 (Revised May 2002)
  • Case

Korea: On the Back of a Tiger

Describes the development strategy followed by Korea under the leadership of Park Chung Hee as well as the reform efforts embarked on by his successors. View Details
Keywords: Leadership; Developing Countries and Economies; Government and Politics; Growth and Development Strategy; Public Administration Industry; South Korea
Citation
Educators
Purchase
Related
Huang, Yasheng. "Korea: On the Back of a Tiger." Harvard Business School Case 700-097, March 2000. (Revised May 2002.)
  • 27 Nov 2021
  • News

The Bright New Age of Venture Capital

  • February 2020 (Revised February 2022)
  • Case

Sustainable Product Management at Solvay

By: George Serafeim, Vincent Dessain and Mette Fuglsang Hjortshoej
In November 2019, Ilham Kadri, CEO of Solvay, a Belgian specialty chemicals and advanced materials group, with annual revenues of more than €10 billion in 2018, announced the group’s mid-term strategy, eight months after she took the helm as Solvay’s 11th CEO. The case... View Details
Keywords: Sustainability; Sustainable Business And Innovation; Sustainability Management; Sustainable Development; Management Accounting; Innovation; Carbon Emissions; Sustainability Reporting; Sustainability Targets; Target-setting; Product; Management; Transformation; Growth and Development Strategy; Climate Change; Environmental Sustainability; Chemical Industry; Europe; Belgium
Citation
Educators
Purchase
Related
Serafeim, George, Vincent Dessain, and Mette Fuglsang Hjortshoej. "Sustainable Product Management at Solvay." Harvard Business School Case 120-081, February 2020. (Revised February 2022.)
  • 24 Mar 2002
  • Research & Ideas

The Trick of Balancing Business and Government

outsiders, including the International Monetary Fund and the World Bank, is desired? No country can easily exist in a vacuum and cut itself off from the global economic marketplace, commented Spar. Given the complicated and often tragic... View Details
Keywords: by Martha Lagace
  • ←
  • 187
  • 188
  • …
  • 859
  • 860
  • →
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.