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  • All HBS Web  (9,776)
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  • 09 Jul 2014
  • Research & Ideas

How Business Leaders Can Strengthen American Schools

sponsor of the National Math and Science Initiative, helped to scale two projects: one focusing on improved training for science, technology, and math teachers, the other on improving advanced placement test... View Details
Keywords: by Julia Hanna; Education
  • 2024
  • Working Paper

Content Moderation with Opaque Policies

By: Scott Duke Kominers and Jesse M. Shapiro
A sender sends a signal about a state to a receiver who takes an action that determines a payoff. A moderator can block some or all of the sender's signal before it reaches the receiver. When the moderator's policy is transparent to the receiver, the moderator can... View Details
Keywords: Market Design; Communication; Knowledge Sharing; Information Infrastructure; Media
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Kominers, Scott Duke, and Jesse M. Shapiro. "Content Moderation with Opaque Policies." NBER Working Paper Series, No. 32156, February 2024.
  • 27 Sep 2017
  • Research & Ideas

What Happens When Ordinary People Get Creative?

innovation, and just by ordinary people in their everyday work lives or their everyday lives in their communities and societies.” Amabile’s paper cites research showing that... View Details
Keywords: by Carmen Nobel
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched... View Details
Keywords: by Carmen Nobel; Auto
  • June 2000
  • Article

What Do A Million Observations on Banks Say About the Transmission of Monetary Policy?

Keywords: Banks and Banking; Communication; Money; Policy; Banking Industry
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Kashyap, Anil, and Jeremy Stein. "What Do A Million Observations on Banks Say About the Transmission of Monetary Policy?" American Economic Review 90, no. 3 (June 2000).
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

state pharmaceutical licensing exam, opened a drugstore with her husband in Stockton in 1915. Following his death, she became the sole proprietor and later opened two additional drugstores in town. Gleason emerged as a stalwart defender... View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
  • March 2011
  • Teaching Note

Calveta Dining Services, Inc.: A Recipe for Growth? (Brief Case)

By: James L. Heskett and Patricia Girardi
Teaching Note for #4261. View Details
Keywords: Corporate Vision; Employee Empowerment; Service Management; Family Businesses; Growth Strategy; Mission and Purpose; Family Business; Employee Relationship Management; Communication; Organizational Structure; Operations; Growth and Development Strategy
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Heskett, James L., and Patricia Girardi. "Calveta Dining Services, Inc.: A Recipe for Growth? (Brief Case)." Harvard Business School Teaching Note 114-262, March 2011.
  • 1992
  • Chapter

Managing Relationships with Superiors

By: J. J. Gabarro
Keywords: Rank and Position; Employee Relationship Management; Interpersonal Communication
Citation
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Gabarro, J. J. "Managing Relationships with Superiors." In Encyclopedia of Career and Work Issues, edited by L. Jones. Phoenix: Oryx Press, 1992.
  • 03 Oct 2012
  • What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

may be "found mostly in state and community colleges and not so much in the Ivy leagues." But Hugh Quick commented, "Beware of government interference with... View Details
Keywords: by James Heskett; Manufacturing
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

concentrated among firms with high growth opportunities or firms confronting adverse circumstances, consistent with boardroom connections mattering most for firms that stand to benefit most from the information communicated View Details
Keywords: Sean Silverthorne
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

Few industries have had the competitive challenges—the literal ups and downs—experienced by the U.S. airline industry since its formation in the 1920s. Consider that its early pioneers had the unenviable task of selling tickets to people... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • April 8, 2025
  • Other Article

Commentary: How Financial Influencers Can Make or Break Investment Platforms like Chocolate Finance

By: Daniel Rabetti
Keywords: Power and Influence; Public Opinion; Social Media; Financial Services Industry
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Rabetti, Daniel. "Commentary: How Financial Influencers Can Make or Break Investment Platforms like Chocolate Finance." Channel News Asia (CNA) (April 8, 2025).
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

high tech community about social issues and the use of its technology. Senior executives of Apple, Tesla, Google, Uber, and Cisco, among others, already had spoken out about... View Details
Keywords: by James Heskett; Computer; Technology
  • 14 Jan 2014
  • First Look

First Look: January 14

  Publications January 2014 Harvard Business Review IDEO's Culture of Helping By: Amabile, Teresa, Colin M. Fisher, and Julianna Pillemer Abstract—Leaders can do few things more important than encouraging helping behavior within their... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2011
  • What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

for just other private organizations, but for public entities all over the world. Clearly, the community of interest (and self-interest) extended far beyond Lehman Brothers and the US Government. Now we have... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

conditions that foster creativity. Combined with the development of new communication technology that connects information workers (and their brains) at precisely the moment that a new generation of workers trained in the use of the new... View Details
Keywords: by Jim Heskett
  • November 1991
  • Case

Investor Relations at Work: Situations in the Financial Marketplace

By: Stephen A. Greyser
Keywords: Business and Shareholder Relations; Communication
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Greyser, Stephen A. "Investor Relations at Work: Situations in the Financial Marketplace." Harvard Business School Case 592-052, November 1991.
  • 02 Jan 2019
  • What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

think? Original Column The global community faces staggering challenges this century. We spent much of the 20th century learning how to get along with each another. According to data collected and analyzed... View Details
Keywords: by James Heskett; Technology
  • 19 Oct 2017
  • Research & Ideas

How Charitable Organizations Can Thwart Excuses for Not Giving

describes in a new working paper, The Better Is the Enemy of the Good. In fact, Exley argues that based on her research, people look for any excuse to avoid giving a donation and then rationalize their skinflint behavior to avoid feeling... View Details
Keywords: by Michael Blanding
  • 13 May 2014
  • First Look

First Look: May 13

the same time, giving taxpayers a voice may act as a two-way "nudge," transforming tax payment from a passive experience to a channel of communication between taxpayers and government. Download... View Details
Keywords: Sean Silverthorne
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