Systems Of Management Controls - Publications - Faculty & Research

06 May 2015
What Do You Think?

Are You Ready for Personalized Predictive Analytics?

results," but they can also produce many false negatives and positives that have to be anticipated and proactively managed. Jeff Rutherford suggested that control in the hands of beneficiaries View Details

Keywords: by James Heskett

29 Sep 2008
Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

bailout correctly, we could create an even riskier financial system in the years ahead." Moss's work as a historian has focused on how and why governments manage risk. Throughout its history, the United... View Details

Keywords: by Martha Lagace; Financial Services

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

will experience food insecurity due to the pandemic, and a Brookings Institution analysis shows two in five households with mothers and children under the age of 12 unable to afford enough food. COVID-19 also is causing disruptions... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

09 Feb 2010
First Look

First Look: Feb. 9

differences appear to be associated with different models of development—open, distributed organizations developing systems with smaller cores. We find that core components are often dispersed throughout a... View Details

Keywords: Martha Lagace

03 Mar 2009
First Look

First Look: March 3, 2009

and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis View Details

Keywords: Martha Lagace

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

thinking to guide management decisions. Thus, Peter Drucker argued that "management is not just passive, adaptive behavior; it means taking action to make the desired results come to pass." He noted that economic theory had long... View Details

Keywords: by Pankaj Ghemawat

March 2022
Teaching Note

Inclusive Innovation at Mass General Brigham

By: Katherine Coffman and Olivia Hull

Teaching Note for HBS Case No. 921-006, “Inclusive Innovation at Mass General Brigham." This case invites students to explore the individual and structural factors that lead to an under-representation of women in male-dominated domains, and to think critically about... View Details

Keywords: Inclusion; Gender Gap; Gender Inclusivity; Gender; Equality and Inequality; Management Analysis, Tools, and Techniques

Citation

Purchase

01 Jun 2001
News

Eric C. Feagler: Against the Odds

CSG Systems International, a Denver software publisher. “I realized there that my understanding of economics, finance, and other business disciplines was limited,” Feagler notes, explaining his decision to... View Details

Keywords: Peter K. Jacobs; Navy; Computer Systems Design and Related Services; Computer Systems Design and Related Services

01 Dec 2007
News

How Business Schools Lost Their Way

The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as a Profession (Princeton University Press), HBS associate professor Rakesh... View Details

Keywords: Roger Thompson; Abraham Zaleznik; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

19 Jul 2006
Research & Ideas

Political Turmoil and Mexico’s Economy

maintained his control in part by creating a banking system that functioned more as a kind of investment club, Maurer says. Local businessmen would agree to lend each other... View Details

Keywords: by Julia Hanna

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details

Keywords: by Staff; Energy; Utilities

15 Apr 2014
First Look

First Look: April 15

perpetrator. Finally, I examine how these factors are associated with the impact on competitiveness and find that internally initiated bribery from senior executives is more likely to be associated with a significant impact on firm competitiveness. Bribery detected by... View Details

Keywords: Sean Silverthorne

01 Dec 2013
News

Alumni News | Book Briefs

control and involvement and argue that its impact on business performance will be positive. They offer a road map to help CEOs and directors better balance board oversight with the firm's daily operations and to give directors a better... View Details

Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

20 Sep 2021
Blog Post

Student Spotlight: Summer Internships in Business and Environment

joining HBS. Cal Brooks (MBA 2022, Section A), Summer Internship: Commercialization Strategy Intern at Malta Malta is building a new type of electro-thermal energy storage system that can collect and store... View Details

June 2004 (Revised September 2006)
Case

Business Intelligence Software at SYSCO

The large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring and analysis capabilities. Twila Day, assistant vice president of technology and applications, is in charge of the BI... View Details

Keywords: Change Management; Information Technology; Applications and Software; Decision Making; Management Systems; Distribution Industry; Food and Beverage Industry

Citation

Educators

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08 Apr 2002
Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

with no place to hide." ... dispute resolution can look very different in different cultures.—James K. Sebenius U.S. companies like Stone—and others from cultures with strong legal systems—frequently underestimate the power of... View Details

Keywords: by James K. Sebenius

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

new study of physician offices transitioning to electronic health records (EHRs) used in managing patient care. In general, larger offices in the study that employed EHRs recorded productivity gains, but... View Details

Keywords: by Dina Gerdeman; Health

01 Dec 2013
News

Faculty Opinion: Making It Better

Image by Jezper by Regina E. Herzlinger Health care now represents some 18 percent of the American economy. With its costs continuing to rise, and with tens of millions uninsured, we in the United States are... View Details

Keywords: Herzlinger, Regina; Colleges, Universities, and Professional Schools; Educational Services; Ambulatory Health Care Services; Health, Social Assistance

01 Dec 2007
News

Rediscovering America

for more companies to practice “values-based capitalism.” Could you cite any examples? There is a growing number of well-run, profitable companies that have values at the center of their View Details

Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

06 Dec 2021
News

Truth Be Told

fraud? What kinds of internal control levers, employee training programs, or perhaps even internal (nonfinancial) rewards and recognitions lead to a greater number of internal... View Details

Keywords: April White; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices

Publications