Publications

January 2019
Case

Data.gov (Abridged)

By: Karim R. Lakhani, Robert D. Austin and Yumi Yi

This case presents the logic and execution underlying the launch of Data.gov, an instantiation of President Obama's initiative for transparency and open government. The process used by Vivek Kundra, the federal CIO, and his team to rapidly develop the website and to... View Details

Keywords: Safety; Rights; Analytics and Data Science; Internet and the Web; Ethics; Cost vs Benefits; Innovation and Management; Information Management; Information Industry; Information Industry; United States

01 Jun 2010
News

Admit It: You’re in Denial

potentially ruinous obstacles that managers face. From Ford to General Motors, Sears to Lehman Brothers, it has torpedoed many good businesses. Why would any sane, smart executive deny a fact of critical importance to his or her business?... View Details

Keywords: Richard S. Tedlow; Information; Information; Information; Information; Information

01 Dec 2005
News

Faculty Books

intelligence.” No one bats a thousand, in business or in life, but you can increase your betting success rate and your satisfaction with your successes. Negotiation, Decision Making, and Conflict Management edited by Max H. Bazerman... View Details

Keywords: Information; Information; Information; Information

December 2001
Case

Alibaba.com (B)

By: F. Warren McFarlan and Fred Young

The challenges the largest Chinese electronic commerce company faces many challenges at the end of 2001. This case describes how it has completely reoriented its strategy in the past 12 months to become a B-to-B company. The key question is: Will it work and what... View Details

Keywords: Business or Company Management; Business Strategy; Internet and the Web; Problems and Challenges; Information Technology Industry; China; United States

29 Jul 2008
News

An Educational Start-Up

taking any undue risks—he’s simply staging a series of sensible experiments (primarily with other people’s money) in order to gain the information needed to make further decisions. After class, I chatted with Natalya Loce from the faculty... View Details

Keywords: Julia Hanna; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Dec 2001
News

New York Club Honors Two Executives

At its 33rd annual International Dinner last June, the HBS Club of Greater New York honored two business leaders: Roger A. Enrico, former chairman and CEO of PepsiCo, Inc., and Jeanette Sarkisian Wagner (90th AMP), vice chairman of The Estée Lauder Companies Inc. In... View Details

Keywords: awards; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices

01 Dec 2007
News

Wells to Lead IMD

HBS Professor of Management Practice John Wells (MBA ’79, DBA ’84) has been named the new president of the International Institute for Management Development (IMD), in Lausanne, Switzerland, effective this... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

22 Sep 2015
News

Putting Entrepreneurial Skills to Work in City Hall

Now teaching HBS’s first course in “public entrepreneurship,” Professor of Management Practice Mitchell Weiss (MBA 2004) served as chief of staff for late Boston Mayor Thomas M. Menino, helping lead what the New York Times called “one of... View Details

01 Jun 2022
News

June 2022 Alumni and Faculty Books

offering occasional remote workdays—they will redesign every aspect of how work gets done, from defining how they measure organizational success to training their managers to make it happen. How the Future Works offers a blueprint for... View Details

Keywords: Information; Information

01 Dec 2007
News

Rediscovering America

for more companies to practice “values-based capitalism.” Could you cite any examples? There is a growing number of well-run, profitable companies that have values at the center of their management strategy. One outstanding example is... View Details

Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Sep 2015
News

The Protagonist Goes Prime Time

Buell sprints from the Skydeck, his gray jacket flapping, to add another student idea to the slowly growing list on the chalkboard. The Managing Health Care Delivery Executive Education class is brainstorming ways to improve the customer... View Details

Keywords: April White

01 Jun 2006
News

Chinese CEOs, Professors Study at HBS

environment, managing across business disciplines and country borders, and providing organization-wide leadership,” says HBS professor Krishna Palepu, who codirects GCPC along with colleagues from the other two institutions. “HBS is proud... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Dec 2013
News

Alumni News | Book Briefs

The Generosity Network: New Transformational Tools for Successful Fund-Raising by Jennifer McCrea and Jeffrey C. Walker (MBA 1981) with Karl Weber (Deepak Chopra Books) The authors show how traditional, prescripted, money-centered, goal-oriented fundraising techniques... View Details

Keywords: Information; Information; Information; Information; Information

01 Sep 2004
News

Faculty Research

Associate Professor John Gourville considers the alternatives in this Q&A. Enron’s Lessons for Managers Just as the Challenger space shuttle disaster was a learning experience for engineers, so too is the Enron crash for managers, says... View Details

Keywords: Information; Information; Information; Information

01 Dec 2010
News

Money and Markets Dominate New Course Offerings

full courses Acting in Time: Leadership and Management in the Face of Large-Scale Risks is a leadership capstone course designed for students who, over the course of their careers, will lead an organization that faces large-scale risks.... View Details

Keywords: curriculum

April 2003
Case

IBM Canada: Global Services (B)

By: Michael L. Tushman, David Kiron and Wendy Smith

Supplements the (A) case. View Details

Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada

Find at Harvard

01 Apr 2002
News

Charting the Luminary Leadership in Professional Service Firms

investment banking, law, and management consulting firms — are unique in that they have no products, manufacturing plants, or distribution systems. Their financial success depends entirely upon the capability and performance of their... View Details

Keywords: professional service firms; Information; Information

April 1993 (Revised May 1994)
Case

Prodigy Services Company (A)

By: Lynn S. Paine

Top executives of Prodigy Services Co. must decide how to respond when publicly accused of allowing anti-Semitic messages to be posted on the electronic bulletin boards of the company's interactive computer service. Can they defend free expression while at the same... View Details

Keywords: Ethics; Values and Beliefs; Communication Intention and Meaning; Information Technology; Decision Making; Law; Management Teams; Information Technology Industry

May 2001 (Revised December 2001)
Case

Cisco Systems: Building Leading Internet Capabilities

By: Richard L. Nolan and Christina L. Darwall

Cisco has invested in building a leading IT, Internet-based infrastructure. This case describes Cisco's latest efforts to broaden Internet capabilities in the company from 30% to 60% penetration. The strategy is intended to sustain Cisco's double-digit revenue growth... View Details

Keywords: Internet and the Web; Information Technology; Technological Innovation; Revenue; Growth and Development Strategy; Information Technology Industry