Filter Results:
(3,895)
Show Results For
- All HBS Web
(3,895)
- People (1)
- News (648)
- Research (2,808)
- Events (7)
- Multimedia (5)
- Faculty Publications (1,740)
Show Results For
- All HBS Web
(3,895)
- People (1)
- News (648)
- Research (2,808)
- Events (7)
- Multimedia (5)
- Faculty Publications (1,740)
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
included virtual onboarding, sales-pipeline restructuring, performance management, M&A acquisition, managing layoffs and furloughs, rethinking the customer experience, and creating financial projections... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 01 Dec 2016
- News
Vive la Madeleine!
were made with oil and industrial egg product “so pale you could hardly tell the yolk from the white,” says Viana. The factory manufactured madeleines for generic store brands—the product could end up anywhere, under any label. Morale and View Details
- 09 Jun 2015
- First Look
First Look: June 9, 2015
the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for competitive reasons often results in greater risk for the... View Details
Keywords: Sean Silverthorne
- 08 Jan 2007
- Research & Ideas
Who Rises to Power in American Business?
in a global, competitive landscape, and that can differentiate their products and services for a more discriminating customer base. The changes in the social context of business will require leaders (both men and women) who have a global... View Details
Keywords: by Sean Silverthorne
- 04 Apr 2017
- First Look
First Look at New Research, April 4
political participation and interest while improving representation of all groups. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52460 December 2016 Strategic Management Journal Through the Mud or in the Boardroom:... View Details
Keywords: Sean Silverthorne
- 14 May 2013
- First Look
First Look: May 14
of investing at home than those where external managers are involved. At the same time, SWFs with external managers tend to invest in lower P/E industries, which see an increase in the P/E ratios in the year... View Details
Keywords: Sean Silverthorne
- 15 Jan 2008
- First Look
First Look: January 15, 2008
effect. In general, as the delay between order completion and delivery increases, we find that the same customers spend less, order a higher percentage of "should" items (e.g., vegetables), and order a lower percentage of... View Details
Keywords: Martha Lagace
- 12 Jul 2016
- First Look
July 12, 2016
lead for offering a customer relationship management (CRM) solution as a Web-based service. Siebel, the leader in CRM packaged software sales, has to devise a strategy to compete with salesforce.com.... View Details
Keywords: Sean Silverthorne
- 01 Feb 1998
- News
Running Up the Score
of big money in the world of sports seems to have aggravated public disenchantment with many aspects of the professional game, from high ticket prices to athletes' personal behavior. That does not bode well long term for an industry that must attract and maintain View Details
Keywords: Garry Emmons
- Web
Program Policies - HBS Online
complete the Program requirements will not receive a Certificate of Completion and will not be eligible to retake the Program. Program-Specific Certificate Requirements Credential of Leadership, Impact, and Management in Business (CLIMB)... View Details
- 01 Sep 2008
- News
Mara Aspinall
1,500-person division is a leader in the emerging field of personalized medicine, which treats cancer and other diseases with customized therapies that take into account the patient’s specific genetic traits. With HBS professor Richard... View Details
- 17 Feb 2015
- News
The First Five Years: Justin Pasquariello (MBA 2010)
specifically, the marketing insight that customers care much more about product benefits than they do about product attributes, is very relevant as we talk about what we do and what we are learning. This insight also informs my strategic... View Details
Keywords: Health, Social Assistance
- 01 Jun 2009
- News
Dispatches from the Global Classroom
talks to Dionisio Garza Sada (MBA ’08), program manager for autoparts manufacturer Nemak. Photographs by Selma Fernandez & Marcela Taboada There are no cold calls here. No laptops, or blackboards, or Sky Deck. Thousands of miles from... View Details
- 30 Sep 2016
- News
Competing Against Luck
has really become a part of the modern business canon. And he has a new book coming out next month, Competing Against Luck, which argues that understanding customers' motivations, what quote unquote, "role" consumers are buying a product to fill, can help View Details
- 30 Mar 2010
- First Look
First Look: March 30
Business School Case 910-032 Describes Google's history, business model, governance structure, corporate culture, and processes for managing innovation. Reviews Google's recent strategic initiatives and the threats it poses to Yahoo,... View Details
Keywords: Sean Silverthorne
- 09 Dec 2021
- News
Higher Returns
Institute for Sustainable Investing, that shows that 80 percent of individual investors in those next generations are interested in sustainable investments that can be customized to meet their interests and goals. 86 percent of... View Details
- 02 Sep 2018
- News
Havana Rising
When hotel manager Alessandro Benedetti worked for Kempinski chain locations in Spain and Switzerland, morning meetings were a time to go over the numbers and discuss strategy for the days ahead. But ever since Benedetti moved to Havana... View Details
Keywords: Dan Morrell; photographed by Eve North
- 07 Sep 2011
- First Look
First Look: Sept. 7
use loan-level data to study how the organizational structure of banks impacts small business lending. We find that decentralized banks—where branch managers have greater autonomy over lending decisions—give larger loans to small firms... View Details
Keywords: Sean Silverthorne