Behavior - Publications - Faculty & Research

November 23, 2022
Article

The Sinister Logic of Hidden Online Fees

By: Michael Luca

Keywords: Consumer Behavior; E-commerce; Price

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2021
Working Paper

False Signaling and Personal Moral Failings: Two Distinct Pathways to Hypocrisy with Unequal Moral Weight

By: Jillian J. Jordan and Roseanna Sommers

Moral engagement is a key feature of human nature: we hold moral values, condemn those who violate those values, and attempt to adhere to them ourselves. Yet moral engagement can make us appear hypocritical if we fail to behave morally. When does moral engagement risk... View Details

Keywords: Moral Engagement; Hypocrite; Dishonesty; Moral Values; Moral Sensibility; Behavior; Values and Beliefs

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September–October 2019
Article

How Purchase Probability Scales Can Shed Light on Consumer Purchase Intentions

By: Rene Befurt and Alvin J. Silk

Market researchers generally, and survey experts specifically, study consumers to learn about their behavior: What are consumers’ opinions, attitudes, thoughts, and actions at the various stages of the buying process? Especially in litigation cases, these and other... View Details

Keywords: Purchase Intentions; Buying Process; Consumer Behavior; Surveys

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2016
Working Paper

The Microstructure of Work: How Unexpected Breaks Let You Rest, but Not Lose Focus

By: Pradeep Pendem, Paul Green, Bradley R. Staats and Francesca Gino

How best to structure the work day is an important operational question for organizations. A key structural consideration is the effective use of breaks from work. Breaks serve the critical purpose of allowing employees to recharge, but in the short term, translate to... View Details

Keywords: Breaks; Productivity; Attention; Workload; Harvesting; Working Conditions; Behavior; Performance Productivity; Organizations

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May 2013
Case

Kaiser Permanente: Innovating to Transform Healthcare

By: Lynda Applegate

This case enables discussion of organizational and industry transformation. View Details

Keywords: Entrepreneurial Management; Strategy; Organ; Entrepreneurship; Management; Competitive Strategy; Behavior; Leadership; Health Industry; United States

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August 2001
Teaching Note

Crimson Greetings TN

By: Henry B. Reiling and M. Diane Burton

Teaching Note for the Crimson Greetings Simulation. (Not in the system). View Details

Keywords: Business Education; Behavior; Groups and Teams

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11 Jan 2021
News

An Agile Approach to Change Management

08 Dec 2020
News

I’m a CEO and a Working Dad. Here’s What I Wish I Did Differently.

05 Mar 2019
News

Starting a New Position? How to Ensure You're Successful

02 Jun 2020
News

How to Convince Your Boss You Need Time Off

01 Jun 2020
News

Keeping the Beat

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes “I definitely don’t think that virtual will ever cannibalize the real thing. I genuinely don’t see that happening. That’s some people’s fear. But I do think the benefit is that we are educating the consumer... View Details

Keywords: Motion Picture and Sound Recording Industries; Information

22 Nov 2018
News

WhatsApp Names New India Head to Grow its Biggest Market

Keywords: Telecommunications; Information

23 Aug 2018
News

Healthcare Alumni Keep Learning Through Virtual Programming

Clubs News Clubs News No matter where they are in the world, members of the HBS Healthcare Alumni Association (HBSHAA) can connect with each other, hear from business leaders, and catch up on industry trends without ever leaving their desks. Since 2011, the HBSHAA has... View Details

Keywords: Margie Kelley; Health, Social Assistance

01 Jun 2018
News

From Das’s Desk

As I write this column, preparations are under way for Spring Reunions Weekend, and I am struck by the fact that there is perhaps no better example of the School’s commitment to providing “continuous learning and continuous engagement” for alumni than their reunions.... View Details

Keywords: Das Narayandas

31 Mar 2016
News

What Lilly Pulitzer Learned About Marketing to Millennials

Keywords: Clothing and Clothing Accessories Stores; Retail Trade

04 Feb 2016
News

Una Voz Nueva: Harvard Grad to Voice Super Bowl 50 in Spanish

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

14 Jul 2015
News

Birchbox Debuts VR for Male Subscribers

Keywords: Nonstore Retailers; Retail Trade

01 Apr 2001
News

Hit Radio Show and HBS Alumni Help Young Classical Musicians

When you think of kids and music these days, it’s easier to imagine Chopin and Elgar spinning in their graves than getting any airtime. But move over, J.Lo — a classical music radio show, driven by youthful performers and listeners, is rapidly climbing the charts. From... View Details

Keywords: Arts, Entertainment; Broadcasting (except Internet); Information