Systems Of Management Controls - Publications - Faculty & Research

13 Mar 2014
Research & Ideas

Can We Get To Where We Need To Go?

issues, dynamic pricing; and automated vehicles. Improving mass transit systems that connect to other forms of transportation. Making the US easier for foreign visitors to enter. An infrastructure bank to... View Details

Keywords: by Dina Gerdeman; Transportation; Air Transportation; Auto

18 Jun 2001
Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

"custom assembly." In the former, managers pick an existing manufacturing system here, a human resources and finance system there, and bring them together to serve... View Details

Keywords: by Jim Aisner

27 Feb 2013
Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

feeling just the opposite — inauthentic and false. And Greg is not alone. I have observed experienced managers plan carefully for their negotiations but end up with very different deals than those they had planned because they were caught... View Details

24 Oct 2005
Research & Ideas

IPR: Protecting Your Technology Transfers

transfers by U.S. multinationals increased following reforms. Affiliates also increased their levels of R&D expenditures. These increases were concentrated among firms that one would expect to value IPR reform the most, namely those... View Details

Keywords: by Cynthia Churchwell

08 May 2007
First Look

First Look: May 8, 2007

and maintaining a conventional ABC system have prevented this innovation from being an effective, timely, and up-to-date management tool. The time-driven ABC approach overcomes these difficulties and has a... View Details

Keywords: Martha Lagace

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Q: To be a great service company, do you have to be equally good at all... View Details

Keywords: by Deborah Blagg; Service

04 Oct 2016
First Look

October 4, 2016

government, if they hope to see their science & technology initiatives continue into the next Administration. The case allows for discussion of the following: leading innovation ecosystems, building public-private and public-public... View Details

10 Mar 2011
What Do You Think?

To What Degree Does the Job Make the Person?

to control for in the ongoing exploration of changes in our chemical makeup on the job. Comments by others raised the question of whether our hormonal makeup might actually... View Details

Keywords: by James Heskett

04 Apr 2011
Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

In order to get its financial and management woes under control, the health care industry might want to peek at the playbooks of retail giants like Walmart, Google, and Amazon.com. This was a key... View Details

Keywords: by Carmen Nobel; Health

25 Oct 2004
Research & Ideas

Planning for Surprises

independently operating silos and the filtering of information as it passes up through the hierarchies. Political vulnerabilities contribute to predictable surprises when a small number of individuals and... View Details

Keywords: by Martha Lagace

23 Jan 2015
Research & Ideas

Oil Price Fallout: What Happens Next?

The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details

Keywords: Re: Richard H.K. Vietor; Energy; Utilities

30 Jun 2020
Book

Capitalism Is More at Risk Than Ever

updating the 10 disruptive forces identified in the first edition, showing how managers can address these challenges, and describing how public confidence in the market system could be rebuilt. The revised... View Details

Keywords: by Martha Lagace

08 Jan 2007
Research & Ideas

Who Rises to Power in American Business?

have far greater access to opportunities. But, who has access to these elite programs? Are they simply part of a long feeder system for the privileged class that starts in private nursery schools? Are they... View Details

Keywords: by Sean Silverthorne

11 Mar 2015
Research & Ideas

How Do You Grade Out as a Negotiator?

then at least in the fog” "We negotiate, if not in the dark, then at least in the fog," says Michael Wheeler, a senior fellow at Harvard Business School and retired MBA Class of 1952 Professor of View Details

Keywords: by Michael Blanding

18 Sep 2013
Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

first clarify, my work does not assess the success or failure of the socialization model described in Manufacturing Morals. I consider myself a process researcher, namely a scholar examining the ways in which human View Details

Keywords: by Sean Silverthorne; Education

13 May 2008
First Look

First Look: May 13, 2008

climate change management will figure into BP's corporate strategy. Climate change management was a major part of BP's strategy under Browne: In 1997 Browne broke from his... View Details

Keywords: Martha Lagace

27 Feb 2020
Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

Harvard Business School spends a significant amount of research funds each year on the health care industry, answering questions such as: How can the business of health care be made more efficient? What can... View Details

Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies

04 Dec 2000
What Do You Think?

Have We Overdone Deregulation and Privatization?

selective increases in capacity, new approaches to managing consumption, and increased merger and acquisition activity, with attendant realization of synergies and lower costs (Jill Feblowitz), and (3) has... View Details

Keywords: by James Heskett

2024
Book

The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create

By: Steve Kaczynski and Scott Duke Kominers

We demystify the coming digital revolution, showing how NFTs will transform our online and offline interactions.

NFTs aren’t just pictures on the internet, or a fad that has come and gone. Rather, they’re a new technology for creating digital assets and... View Details

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12 Nov 2014
Op-Ed

A Challenge to the New Congress: Pass Housing Finance Reform

investors. Currently Fannie Mae, Freddie Mac, and the plethora of private issuers have their own guidelines. A common platform will make this new system user-friendly. In fact, the federal Housing Finance... View Details

Keywords: by Nicolas Retsinas & Rob Couch; Construction; Real Estate

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