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      • August 1987
      • Case

      Government Intervention in the European Computer and Semiconductor Industries

      By: Malcolm S. Salter
      Keywords: Business and Government Relations; Computer Industry; Semiconductor Industry; Europe
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      Salter, Malcolm S. "Government Intervention in the European Computer and Semiconductor Industries." Harvard Business School Case 388-023, August 1987.
      • July 1987
      • Case

      Investor Relations at AT&T

      By: Stephen A. Greyser and Norman Klein
      Keywords: Business and Shareholder Relations; Telecommunications Industry
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      Greyser, Stephen A., and Norman Klein. "Investor Relations at AT&T." Harvard Business School Case 588-003, July 1987.
      • June 1987
      • Case

      Aircraft Industry's Political Profile

      By: Malcolm S. Salter
      Keywords: Business and Government Relations; Air Transportation Industry
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      Salter, Malcolm S. "Aircraft Industry's Political Profile." Harvard Business School Case 387-190, June 1987.
      • June 1987
      • Supplement

      Au Bon Pain: Interviews with Ron Shaich and Len Schlesinger, Video

      By: W. Earl Sasser, Christopher Hart and Lucy N. Lytle
      To be used with Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program. View Details
      Keywords: Employee Relationship Management; Human Resources; Management Systems; Selection and Staffing; Programs; Partners and Partnerships; Food and Beverage Industry
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      Sasser, W. Earl, Christopher Hart, and Lucy N. Lytle. "Au Bon Pain: Interviews with Ron Shaich and Len Schlesinger, Video." Harvard Business School Video Supplement 887-548, June 1987.
      • June 1987 (Revised September 1987)
      • Case

      Semiconductors: U.S. Response to Japanese Ascendency

      By: Malcolm S. Salter
      Keywords: Competition; Trade; Business and Government Relations; Semiconductor Industry; Japan; United States
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      Salter, Malcolm S. "Semiconductors: U.S. Response to Japanese Ascendency." Harvard Business School Case 387-210, June 1987. (Revised September 1987.)
      • 01 Jun 1987
      • Conference Presentation

      Group Decision Support Systems: Determinants of Success

      By: D. Vogel, J. F. Nunamaker, L. M. Applegate and B. R. Konsynski
      Keywords: Groups and Teams; Success
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      Vogel, D., J. F. Nunamaker, L. M. Applegate, and B. R. Konsynski. "Group Decision Support Systems: Determinants of Success." In DSS-87 Transactions. Paper presented at the International Conference on Decision Support Systems, June 01, 1987.
      • April 1987 (Revised January 1990)
      • Background Note

      The New Intimacy

      By: Benson P. Shapiro
      Describes how close relationships with customers require close interfunctional and interdivisional coordination. Explains where the closest vendor/customer relationships arise and how they stress internal coordination. Also enumerates and briefly describes the way in... View Details
      Keywords: Customer Focus and Relationships
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      Shapiro, Benson P. "The New Intimacy." Harvard Business School Background Note 587-121, April 1987. (Revised January 1990.)
      • spring 1987
      • Article

      Facilitating Group Creativity: Experience with a Group Decision Support System

      By: J. Nunamaker, L. M. Applegate and B. Konsynski
      Keywords: Groups and Teams; Creativity; Decision Making
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      Nunamaker, J., L. M. Applegate, and B. Konsynski. "Facilitating Group Creativity: Experience with a Group Decision Support System." Journal of Management Information Systems 3, no. 4 (spring 1987): 5–19.
      • March 1987 (Revised April 1987)
      • Background Note

      Specialties vs. Commodities: The Battle for Profit Margins

      By: Benson P. Shapiro
      Explains the differences between commodities and specialties and defines four different types of specialty products. The analysis is customer oriented. Special attention is given to the distinctions between functions (product- ) and relationship (vendor-oriented)... View Details
      Keywords: Goods and Commodities
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      Shapiro, Benson P. "Specialties vs. Commodities: The Battle for Profit Margins." Harvard Business School Background Note 587-120, March 1987. (Revised April 1987.)
      • March 1987 (Revised July 1996)
      • Case

      Kansas City Zephyrs Baseball Club, Inc.

      By: Kenneth A. Merchant, Krishna G. Palepu and Joseph P. Mulloy
      Describes a dispute between the owners of the major league baseball teams and the players' union about the profitability of the baseball teams. The issue is important because of the ongoing collective bargaining negotiations. A consultant is brought in to decide... View Details
      Keywords: State Ownership; Compensation and Benefits; Entrepreneurship; For-Profit Firms; Accounting; Activity Based Costing and Management; Resource Allocation; Cost Accounting; Cost Management; Labor and Management Relations; Financial Management; Sports; Sports Industry; Kansas
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      Merchant, Kenneth A., Krishna G. Palepu, and Joseph P. Mulloy. "Kansas City Zephyrs Baseball Club, Inc." Harvard Business School Case 187-088, March 1987. (Revised July 1996.)
      • February 1987 (Revised August 1989)
      • Background Note

      United States Trade Law

      By: David B. Yoffie
      Examines the manner in which U.S. trade law and policy has evolved, with emphasis on trade in manufactured goods and services as well as the relationship between the executive and the legislature. The structure and content of U.S. trade law is discussed including a... View Details
      Keywords: Trade; Machinery and Machining; Policy; Law Enforcement; Outcome or Result; Business and Government Relations; United States
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      Yoffie, David B. "United States Trade Law." Harvard Business School Background Note 387-137, February 1987. (Revised August 1989.)
      • 1987
      • Book

      Changing Alliances: The Harvard Business School Project on the Auto Industry and the American Economy

      By: Davis Dyer, Malcolm S. Salter and Alan M. Weber
      Keywords: Change; Alliances; Higher Education; Projects; Economy; Auto Industry; United States
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      Dyer, Davis, Malcolm S. Salter, and Alan M. Weber. Changing Alliances: The Harvard Business School Project on the Auto Industry and the American Economy . Harvard Business School Press, 1987.
      • December 1986 (Revised November 1989)
      • Case

      Hewlett-Packard: Manufacturing Productivity Division (A)

      By: Benson P. Shapiro and Lawrence B. Levine
      In late summer 1986, the management of the Manufacturing Productivity Division (MPD) of Hewlett-Packard (HP) was in the process of making major market selection and product policy decisions. MPD is a small division which develops and markets manufacturing productivity... View Details
      Keywords: Business Divisions; Marketing; Product Marketing; Market Entry and Exit; Production; Research and Development; Manufacturing Industry
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      Shapiro, Benson P., and Lawrence B. Levine. "Hewlett-Packard: Manufacturing Productivity Division (A)." Harvard Business School Case 587-101, December 1986. (Revised November 1989.)
      • December 1986 (Revised December 1987)
      • Case

      Hewlett-Packard: Manufacturing Productivity Division (B)

      By: Benson P. Shapiro and Lawrence B. Levine
      Asks where in the Hewlett-Packard (HP) network of groups and sectors the Manufacturing Productivity Division should be placed. Provides a great deal of background regarding marketing, sales, and engineering at HP. It is thus possible to expand and broaden the... View Details
      Keywords: Business Divisions; Marketing; Production; Networks; Sales; Expansion; Manufacturing Industry
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      Shapiro, Benson P., and Lawrence B. Levine. "Hewlett-Packard: Manufacturing Productivity Division (B)." Harvard Business School Case 587-102, December 1986. (Revised December 1987.)
      • 01 Dec 1986
      • Conference Presentation

      A Group Decision Support System for Idea Generation and Issue Analysis in Organization Planning

      By: L. M. Applegate, B. R. Konsynski and J. F. Nunamaker
      Keywords: Groups and Teams; Planning; Management Analysis, Tools, and Techniques
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      Applegate, L. M., B. R. Konsynski, and J. F. Nunamaker. "A Group Decision Support System for Idea Generation and Issue Analysis in Organization Planning." Paper presented at the Conference on Cooperative Work, December 01, 1986.
      • November 1986 (Revised December 1992)
      • Case

      Kentucky Fried Chicken (Japan) Ltd.

      By: Christopher A. Bartlett
      Describes the internationalization of the Kentucky Fried Chicken (KFC) fast food chain, focusing on KFC's entry into Japan. An entrepreneurial country general manager, Lou Weston, battles numerous problems to establish the business and is eventually highly successful.... View Details
      Keywords: Business Subsidiaries; Entrepreneurship; Globalized Economies and Regions; Governing Rules, Regulations, and Reforms; Policy; Market Entry and Exit; Strategic Planning; Agency Theory; Perspective; Corporate Strategy; Food and Beverage Industry; Japan
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      Bartlett, Christopher A. "Kentucky Fried Chicken (Japan) Ltd." Harvard Business School Case 387-043, November 1986. (Revised December 1992.)
      • November 1986 (Revised October 1995)
      • Case

      Suzanne de Passe at Motown Productions (A)

      By: Linda A. Hill
      Illustrates: 1) the impact of a manager's leadership style on corporate culture, direction, and performance; 2) the concept of fit between leadership style and the requirements of situations in which managers find themselves; and 3) the need for managers to adapt their... View Details
      Keywords: Management Style; Race; Organizational Culture; Leadership Style; Gender; Management Teams; Change Management; Situation or Environment; Creativity; Relationships; Music Industry; Entertainment and Recreation Industry
      Citation
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      Hill, Linda A. "Suzanne de Passe at Motown Productions (A)." Harvard Business School Case 487-042, November 1986. (Revised October 1995.)
      • 1986
      • Chapter

      Government Relations in the Global Firm

      By: L. T. Wells Jr. and Amir Mahini
      Keywords: Globalized Firms and Management; Business and Government Relations
      Citation
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      Wells, L. T., Jr., and Amir Mahini. "Government Relations in the Global Firm." In Competition in Global Industries, edited by M. E. Porter. Boston, MA: Harvard Business School Press, 1986. (Also in Competizione Globale, published by Isvor-Fiat, Turin, Italy, 1987.)
      • 1986
      • Chapter

      Patterns of International Coalition Activity

      By: Pankaj Ghemawat, Michael E. Porter and Richard Anthony Rawlinson
      Keywords: International Relations; Alliances
      Citation
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      Ghemawat, Pankaj, Michael E. Porter, and Richard Anthony Rawlinson. "Patterns of International Coalition Activity." In Competition in Global Industries, edited by M. E. Porter, 345–365. Boston, MA: Harvard Business School Press, 1986.
      • October 1986 (Revised July 2010)
      • Case

      Karen Leary (A)

      By: Linda A. Hill
      Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
      Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
      Citation
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      Hill, Linda A. "Karen Leary (A)." Harvard Business School Case 487-020, October 1986. (Revised July 2010.)
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