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Show Results For
- All HBS Web
(6,781)
- People (19)
- News (1,437)
- Research (4,011)
- Events (43)
- Multimedia (38)
- Faculty Publications (2,215)
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- 15 Oct 2001
- Research & Ideas
Four Questions for David Garvin and Michael Roberto
alliance, a restructuring, or entry into a new market or product category) arise relatively infrequently. Q: Is there a place for the advocacy (or "contest") approach in real time and in some... View Details
Keywords: by Martha Lagace
- 07 Oct 2011
- Research & Ideas
The Steve Jobs Legacy
News of the death this week of Steve Jobs reverberated around the world. And the Harvard Business School campus was no exception. Everyone felt a keen sense of loss for a man who was an iconic figure in the worlds of technology,... View Details
- 15 Sep 2009
- First Look
First Look: September 15
companies have a sense of mission enabling them to deliver what their customers want in a way that is significantly better than the competition. As a formula for the future, it brings together the necessity of financial success shareholders demand and the social... View Details
Keywords: Martha Lagace
- 06 Sep 2004
- What Do You Think?
How Do We Prepare for a World Without Cheap Oil?
Summing Up Is the end of cheap oil a challenge to the world? Yes. Will it affect our standard of living adversely? Not likely. At least that is the verdict of most of the large number of respondents to this month's column who rely on assumed human ingenuity combined... View Details
Keywords: by James Heskett
- 03 Mar 2010
- What Do You Think?
To What Degree Does “Identity” Affect Economic Performance?
is) a disconnect between the identity (employees) experience in their workplace and the identity valued in their organizations' business models." Dr. Kervokian asks, "What exactly is the new American dream ?" Mark Clark... View Details
Keywords: by Jim Heskett
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
puzzling and frustrating when I had the sense that our team failed to make the most of everyone's input. As a project manager I had made sure we held a kickoff meeting in the beginning of each new assignment to acknowledge all members'... View Details
Keywords: by Sarah Jane Gilbert
- 17 Aug 2011
- Research & Ideas
Protecting against the Pirates of Bollywood
In 2007, Sony Pictures became the first multinational studio to enter the India film business known as Bollywood with its $7 million film Saawariya. The movie grossed only $9 million. That same year, Walt Disney Pictures collaborated with Yash Raj Studios, one of... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
as well. Aisner: You write that great service leaders know that customers actually buy results and value, not services or products. Please explain. Heskett: Executives who define their businesses in terms of results open up a world of opportunities for View Details
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
demands strain the overwhelmed electrical system, the results are not pretty. The United States had three major blackouts in recent years, including one in New York City in 2003 that lasted several days and created an estimated $6 billion... View Details
- 25 Aug 2009
- First Look
First Look: August 25
reduction in monopoly price leads to the production of units that cost less than their value to consumers (standard channel); (ii) regulation calms down existing consumers because a reduction in the profits of an "unkind" firm... View Details
Keywords: Martha Lagace
- 17 Dec 2001
- Research & Ideas
Venture Capital: Hot Markets and Current Industry Trends
Although plenty has changed for venture capitalists with the slowing of the economy and market upheavals, there are still plenty of opportunities for entrepreneurs and those who fund them, said panelists at the 2001 Harvard Business School Entrepreneurship Conference.... View Details
Keywords: by Julia Hanna
- 20 Jul 2010
- First Look
First Look: July 20
public infrastructure. As the nation and company grow, the firm also grows and embarks on a strategy of rapid expansion, offering a wide new range of financial products and participating in many aspects of... View Details
Keywords: Martha Lagace
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
systemic problem. That’s something we haven’t seen before now.” The recent rash of high-profile complaints in the news is undoubtedly sending shivers down the spines of business executives nationwide, as many come to grips with the... View Details
Keywords: by Dina Gerdeman
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
anything having to do with globalization. But in 2006, some new areas of HBS faculty research began to emerge that also struck a chord with readers. These included the business of open source, how network effects impact everything from... View Details
Keywords: by Sean Silverthorne
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
Nordisk. At United Technologies, whose products include Carrier air conditioners, Otis elevators, and Pratt & Whitney aircraft engines, a recent integrated report focused on such nonfinancial metrics as lower fuel consumption and... View Details
Keywords: by Staff
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
In some respects, developing strategy is the easy part. Executing that strategy in alignment with strategic priorities is where real mastery of management takes place. We asked Harvard Business School senior lecturer Frank V. Cespedes, who is faculty chair of a View Details
- 21 May 2018
- HBS Case
How Would You Price One of the World's Great Watches?
watchmakers to put the most pristine parts, screws, and oil in the perfect locations. “When you think about capturing value from innovations, pricing is quite possibly the most important decision that you’ll ever make” Prices for A. Lange & Söhne View Details
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
quota. This raises a key question for sales managers: What kind of quota is the most motivating? Could salesforce performance be kick-started if that quota incentive was delivered more frequently? The answer is contained in a new paper,... View Details
Keywords: by Carmen Nobel
- 26 Feb 2001
- Research & Ideas
Evolving for Success [Part One]
all, your customer doesn't care where the idea comes from. All customers care about is that a product gets to them. The people who are responsible for partners and networks are also becoming much more important. These are jobs that didn't... View Details
Keywords: by Staff
- 23 Jul 2007
- Research & Ideas
HBS Cases: How Wikipedia Works (or Doesn’t)
porous as possible.—Karim R. Lakhani The result has been a product that even academics regularly consult. In late 2005, the scientific journal Nature conducted a study comparing 42 science articles in Wikipedia with the online version of... View Details