Publications

October 1984
Background Note

Goals: The Problem of Balancing Multiple Constituencies

By: Joseph L. Badaracco Jr. and Richard R. Ellsworth

Keywords: Goals and Objectives; Problems and Challenges; Balance and Stability

Find at Harvard

10 Apr 2006
Research & Ideas

Lessons from the Browser Wars

for a second-mover to challenge a first-mover. A: Firefox and Camino claim only a small market share, and those users are on the tech-savvy end of the user spectrum. In particular for Mac-centric browsers, we still live in a PC-dominated... View Details

Keywords: by Sara Grant; Computer; Consumer Products; Technology

18 Jul 2014
News

Team Players

a great event." What made the New York/New Jersey region a unique challenge was having two of everything—two states and their associated agencies (New York and New Jersey), two host teams (New York Jets and New York Giants), and two sides... View Details

Keywords: Robert S. Benchley; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

substantial sums on a few, while relegating others to learning traditional management skills. With the shift to collaborative organizations with flat structures, companies are recognizing the need to develop a much broader array of... View Details

Keywords: by Bill George

15 Nov 2020
News

Podcasts Engage New Audiences with HBS

among US millennials. Climate Change Challenges Facing the Real Estate Industry Arthur Segal and a Boston Properties EVP talk about the difficulty of financing development in coastal cities and the need to retrofit buildings to reduce... View Details

July 2008 (Revised December 2011)
Supplement

ghSMART(-er) & Co., 2008: Pioneering in Professional Services

By: Noam T. Wasserman and Ashraf Haque

Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had just received two pieces of very bad news: the demise of an existing project and the loss of a $1 million engagement he... View Details

Keywords: Business Ventures; Managerial Roles; Organizational Structure; Problems and Challenges; Loss; Motivation and Incentives; Service Industry

July 2001
Case

Paula Evans and the Redesign of the Cambridge Rindge and Latin School (B)

By: Linda A. Hill, Kristin Doughty and Ellen Pruyne

Supplements the (A) case. View Details

Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Education Industry; Cambridge

April 1993
Background Note

Note on High-Commitment Work Systems

By: David A. Garvin and Norman Klein

Describes the history, theory, and practice of high-commitment work systems. The history reviews classical approaches (i.e. Frederick Taylor), the human relations movement, the human resources approach, quality of work life, and empowerment. The theory examines the... View Details

Keywords: Design; Human Resources; Innovation and Invention; Managerial Roles; Work-Life Balance; Problems and Challenges; Strategy

01 Dec 2012
News

50 Years & Counting

are less likely to hire—women as leaders. Bazerman and his colleagues believe this implicit form of bias is still prevalent among managers and executives. And because people aren't even aware they're engaging in these behaviors, the... View Details

Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Dec 2007
News

Rediscovering America

ingenuity built this country. New ideas involve a kind of thinking where you’re able to challenge orthodoxy and look at the world in a different light, from a different angle, and sometimes combine existing elements in a different way. I... View Details

Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

Web

Sarah Appleby Archives | Social Enterprise

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details

01 Mar 2010
News

What Happened to Leadership?

instead of bringing us together” (Reuters, December 9, 2009). Immelt went on to say that leaders “share a common responsibility to narrow the gap between the weak and the strong. I have taken on the challenge to increase manufacturing... View Details

Keywords: Management; Management; Management

March 1996 (Revised April 1996)
Case

State Street Bank and Trust Company: New Product Development

By: Gary P. Pisano and Maryam Golnaraghi

Portrays the dilemma faced by Marsh Carter, CEO and chairman of the board of State Street Bank, in May 1995. For the past decade, the bank earned continually expanding earnings through its rapidly growing custody business. Now, as that business matures and custodial... View Details

Keywords: Product Development; Finance; Problems and Challenges; Management Teams; Organizational Change and Adaptation; Change Management; Strategy; Banking Industry

Career Coach

Jill Huggett

Jill Huggett (Carroll '00), Principal, Bridgepath Career Advisors, is a certified professional career coach and certified professional resume writer. Jill combines professional coaching theory with her previous experience as a financial services View Details

Career Coach

Scott Renner

Scott (Wharton ’94) is an Associate Director in HBS Career Professional Development, where he manages the MBA and Alumni Career Coaching program, and serves as Sector Manager for General... View Details

Keywords: Consulting; Entrepreneurship; Manufacturing; Real Estate

17 Jun 2016
News

Minding God’s Money

“Financial management in churches is stewardship over money that really belongs to God,” says Adrienne Thomas (MBA 1991), who has held fast to that perspective in a 20-year career in top financial posts at some of the largest... View Details

March 2001 (Revised February 2005)
Case

Venture Capital Vignettes

By: G. Felda Hardymon

Presents three fictionalized but realistic situations in which a venture capitalist may find himself. One situation requires crisis intervention to quell a dispute between a vice president of sales and a CEO; another poses the problem of working out the composition of... View Details

Keywords: Venture Capital; Crisis Management; Governing and Advisory Boards; Management Teams; Executive Compensation; Situation or Environment; Employee Relationship Management; Problems and Challenges; Financial Services Industry