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  • All HBS Web  (8,619)
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    • News  (2,138)
    • Research  (3,942)
    • Events  (43)
    • Multimedia  (56)
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  • 13 Jul 2015
  • Research & Ideas

‘Humblebragging’ is a Bad Strategy, Especially in a Job Interview

interested in discovering if this was an effective strategy, since a lot of people seemed to be doing it. Our assumption was that they think there's an advantage to doing it, given that it's such a common... View Details
Keywords: by Carmen Nobel
  • 27 May 2008
  • Sharpening Your Skills

Sharpening Your Skills: Thinking About Global

landscape. Key concepts include: Although property rights protections for investors in developing nations have improved since 1980, the new instruments are failing to satisfy the interests of either host... View Details
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

When working professionals were shifting to home offices a year ago as COVID-19 was spreading, comedians and pundits predicted that people would no longer need bras and pants that aren’t stretchy. Instead customers would make room for pajamas and athleisure wear. Only... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

Brian Kenny: What motivated you to write the case? Why were you interested in it? Thales Teixeira: Some of my research is on the economics of attention and online reviews have... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

that represents the interests of key stakeholders and expertise required is critical. Identify opportunities to address compelling problems that will enable you to accelerate through the crisis. In... View Details
Keywords: by Danielle Kost
  • 04 Mar 2002
  • What Do You Think?

Why the Bull Market in Leadership Books?

musings of Machiavelli to the present day. Academic interest in it seems to ebb and flow. But judging from the stack of leadership books and articles on my desk, it is... View Details
Keywords: by James Heskett
  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

It's common in Harvard Business School classrooms to discuss the "pivot," the moment an enterprise changes direction to pursue a new strategy. On a visit to eastern Japan, MBA students talked to Masamichi Ono, CEO of... View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail
  • 01 Sep 2003
  • What Do You Think?

To Whom Should Boards be Accountable?

Summing Up "It is pretty clear to me to whom the board is accountable: the shareholders."—J. W. Penland "When the board deviates from long- and short-term shareholder interests as it has recently done in some instances, it... View Details
Keywords: by James Heskett
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

need to do their part and devote time and attention to aligning their interests and cultivating collaborations across the organization. Only when everyone understands the big picture and feels a part of it... View Details
Keywords: by Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

There are three ways to differentiate in retailing: location, location, and location. The problem is that as markets mature, location becomes less potent as a competitive advantage because the consumer has a growing abundance of... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

of things that mattered to patients that weren't necessarily the kinds of things that we as clinicians thought about. This was a new idea to us, this idea that, gee, cancer patients aren't always primarily... View Details
Keywords: by Carmen Nobel; Health
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

“what would I have done in that situation?” Interesting and diverse characters, great acting, and multiple story lines made for compelling viewing. Rosabeth Moss Kanter On my serious reading pile are books about American history and the... View Details
Keywords: by Staff
  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

from different points of cultural reference, they learn to anticipate and deal with the kinds of value conflicts they are likely to face as global managers. Paine points out... View Details
Keywords: by Judith A. Ross
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

"Someone asked me why I'm interested in labor in the supply chain. The answer from my head is that we have evidence of how important people are to the total equation. So my future research will definitely... View Details
Keywords: by Julia Hanna; Retail
  • 05 Apr 2021
  • What Do You Think?

Why Can’t More Leaders Teach?

(Image credit: Harvard Business School) Some years ago at Harvard Business School, on classroom and office walls we posted a motto: “We all teach, we all learn, for life.” It was intended for faculty as well as students and staff. It reflected the educational... View Details
Keywords: by James Heskett
  • 03 Aug 2015
  • Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

other, along certain dimensions they are collaborating” So why would Amazon release a version of its Kindle Reader on Apple's iPad, allowing users to access its library of exclusive digital books? "Doesn't... View Details
Keywords: by Michael Blanding; Information; Publishing; Technology
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

every day. Not so well by us in the business school field, but in the training of genuine people-handlers like nurses and social workers." Others responded to questions posed (whether or not they accepted the underlying assumptions)... View Details
Keywords: by James Heskett
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Economy, "Recognizing that people who need to cooperate are often separated by a gulf of potential divergent interests and potential mistrust, the best one can do is try to identify and promote a set... View Details
Keywords: by Melissa Raffoni
  • 24 May 2004
  • Research & Ideas

Becoming an Ethical Negotiator

strikes a lot of people as the wrong answer, myself included, but what's interesting is how different people reach that conclusion. Some people say that the father's attitude is shortsighted, for instance,... View Details
Keywords: by Martha Lagace
  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

between online convenience or seeing something up close in the store. "Fulfillment is in a lot of flux these days, and I'm interested in seeing in the end what the predominant fulfillment strategy will... View Details
Keywords: by Kristen Senz; Retail
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