Publications

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February 2005 (Revised May 2005)
Case

Nordstrom: The Turnaround

By: Rajiv Lal and Arar Han

After a period of turbulence, the fourth generation of Nordstroms are in control of the $7.1 billion apparel retailer. They have instituted a number of changes in buying and IT that have turned the business around. What can they do to ensure future growth? View Details

Keywords: Transformation; Crisis Management; Growth Management; Organizational Structure; Information Technology; Apparel and Accessories Industry; Retail Industry

June 1996 (Revised February 1998)
Case

Repositioning Ranbaxy

A leading Indian pharmaceutical company reacts to changes in its industry by trying to reposition along several dimensions from developing markets to developed ones, from bulk drugs toward pharmaceuticals in dosage forms, and from reverse-engineering products developed... View Details

Keywords: Organizational Change and Adaptation; Expansion; Industry Structures; Pharmaceutical Industry; India

01 Jun 2008
News

The Secrets to Successful Strategy Execution

Keywords: Gary L. Neilson, Karla L. Martin, Elizabeth Powers

17 Jan 2008
Research & Ideas

If Marketing Experts Ran Elections

voters" of U.S. politics. There are 5 structural reasons why this is the case. In U.S. general elections, voters usually see only 2 viable candidates on the ballot. That's one reason turnout is low. In any other product category,... View Details

Keywords: by John A. Quelch

15 Jul 2019
Blog Post

Exploring the World of Electric Adventure Vehicles

decide where we should open stores, what the stores should look like, how we should structure test drives, and how we should communicate with customers.” Applying her HBS education at Rivian After only a year at HBS, Danziger has found... View Details

Keywords: Manufacturing; Consumer Products / Retail

01 Feb 1997
News

Conversing in Cyberspace: Students and Alumni Talk Management

the class on October 25. Garvin structured the dialogue by creating alumni-student groups, posing a series of guiding questions, and instructing participants in their roles. Support came from several quarters: Information Technology... View Details

Keywords: Daniel Penrice

01 Oct 1997
News

New Course for General Managers Broadens Managerial Scope and Builds Confidence

case studies used in the course came alive instantly, and the classroom visits by some of the cases' protagonists were enthusiastically received. Furthermore, the program's structure - two three-week units (one in March and one in May) -... View Details

Keywords: Nancy O. Perry

01 Jun 2005
News

Christensen Center: Open for Business

approaches for opening and structuring the classes as well as techniques for handling classroom challenges. While case teaching is definitely an art, there are many technical aspects that can be taught, and that is one of the goals of the... View Details

Keywords: Chris Christensen; Christensen Center; case teaching; Colleges, Universities, and Professional Schools; Educational Services

10 Sep 2021
Blog Post

Perspectives on Anti-Racism in the HKS Curriculum

Brewton-Johnson (a Black woman from Atlanta, Georgia) and Austin Boral (a white man from Jericho, New York) share their thoughts on the course. Why was the course so important? Morgan: The course was essential because racism and View Details

2011
Book

Dirección estratégica en países emergentes: Elementos fundamentales para plantear el crecimiento de las empresas latinoamericanas [Strategic management in emerging countries: Fundamental tools to plan the growth of Latin American firms]

By: Roberto Vassolo and Luciana Silvestri

This book seeks to help managers in emerging economies formulate and implement strategy, design their organizational structure, and nurture their organization's identity as part of an integrated, holistic process. Chapters cover classic topics such as industry analysis... View Details

Keywords: Organizational Identity; Organizational Alignment; Emerging Economies; Strategy; Business or Company Management; Organizational Structure; Organizational Culture; Developing Countries and Economies

October 2010
Case

innocent

By: William A. Sahlman and Harry Wake

This case describes a set of issues confronting the founders of innocent, a 10-year old beverage company that dominated the UK smoothie market. The team must decide how to proceed with expansion of the product line and outside the UK and Ireland. They must also decide... View Details

Keywords: Business or Company Management; Expansion; Capital Structure; Corporate Finance; Growth and Development Strategy; Food and Beverage Industry

July 2007 (Revised March 2009)
Case

Berkshire Partners: Purchase of Rival Company (A)

Berkshire Partners, a private equity firm in Boston, was pleased with their recent investment in the Holmes Group, a home comfort consumer electronics company. The portfolio company was exceeding key financial targets and Berkshire Partners was confident that it would... View Details

Keywords: Private Equity; Capital Structure; Decision Choices and Conditions; Investment; Acquisition; Financial Services Industry; Boston

March – April 2008
Article

Customer Preference Discontinuities: A Trigger for Radical Technological Change

By: Mary Tripsas

What factors cause a mature industry to re-enter a period of technological turbulence? This paper addresses this question by developing a model of technological evolution that incorporates both technological trajectories and a new concept: preference trajectories, ... View Details

Keywords: History; Technology; Transition; Consumer Behavior; Industry Structures; Product Development