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Show Results For
- All HBS Web
(3,914)
- People (16)
- News (905)
- Research (2,468)
- Events (27)
- Multimedia (47)
- Faculty Publications (1,847)
- 01 Jun 2014
- News
Screen Saver
take a company rooted in its history, in one kind of business, and develop a strategy and execution around migrating that experience from the traditional venue of our retail stores into new business areas and channels of distribution,"... View Details
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
under a helmet. Retailing for about $150, the cap records head blows and lights up when a significant hit occurs. Sales, Kacyvenski notes, have been "very encouraging." "The CheckLight reinforces smarter playing technique," says... View Details
- 12 Mar 2013
- First Look
First Look: March 12
world. What was next for the family firm and brand leader from northern Italy's Emilia-Romagna region? How would the singularly focused, consensus-driven firm fare in an increasingly competitive, globalizing retail landscape? Purchase... View Details
Keywords: Sean Silverthorne
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
sophisticated customers will not be good at working with mass-market retailing channels. The key then is to identify what processes a competitor has and what processes the company lacks. Processes are developed when companies solve the... View Details
- Web
Commencement 2019 Address | About
us to reach for and achieve goals we could have never imagined. Among our thousands of alumni, we have many examples of such people. Yesterday, at our Class Day, we were fortunate to honor five of them. Marla Beck inspires us by turning Bluemercury into a View Details
- Research Summary
Overview
By: Ryan W. Buell
From creating flight itineraries online, to interacting with tellers to complete complex banking transactions, to engaging with the government to address civic problems, customers are playing an increasingly vital role in the performance of operations in a broadening... View Details
Keywords: Service Operations; Customer Satisfaction; Customer Retention; Customer Behavior; Operational Transparency; Customer Compatibility; Engagement; Customers; Decision Making; Design; Management; Operations; Quality; Relationships; Social Psychology; Technology; Value; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry
- January 2021 (Revised May 2021)
- Case
Ocado Group: Ready for the Future
By: José B. Alvarez, Damien McLoughlin and Natalie Kindred
Keywords: Growth and Development; Innovation and Invention; Innovation and Management; Innovation Strategy; Innovation Leadership; Strategy; Disruption; Disruptive Innovation; Internet and the Web; Consumer Behavior; Crisis Management; Customer Value and Value Chain; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; United Kingdom; United States; Europe
Alvarez, José B., Damien McLoughlin, and Natalie Kindred. "Ocado Group: Ready for the Future." Harvard Business School Case 521-061, January 2021. (Revised May 2021.)
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
a new luxury brand specializing in cashmere garments. It describes how this venture emerged organically out of a combination of manufacturing and retail expertise with the ambition of creating the first pure Chinese luxury brand. The... View Details
Keywords: Carmen Nobel
- 22 Jan 2013
- First Look
First Look: Jan. 22
political establishment. Purchase this case:http://hbr.org/search/113026-PDF-ENG Ahold versus Tesco-Analyzing Performance Srinivasan, Suraj, and Penelope RossanoHarvard Business School Case 113-040 The case relates to understanding and comparing the performance of two... View Details
Keywords: Sean Silverthorne
- 16 Nov 2010
- First Look
First Look: November 16, 2010
wholesalers. Going forward, its two main strategic challenges are 1) deciding how much to rely on partnerships with large retailers for growth and 2) deciding whether to continue as a "merchant," i.e., buying and reselling goods... View Details
Keywords: Sean Silverthorne
- 13 Apr 2010
- First Look
First Look: April 13
MaterialsNote on Direct Selling in Developing Economies Michael Chu and Joel SegreHarvard Business School Case 310-068 Informal and formal direct selling play a particularly important role in developing countries characterized by markets with limited View Details
Keywords: Martha Lagace
- 01 Apr 2008
- First Look
First Look: April 1, 2008
Moderna to be the leading electronic retailer in 20 countries in and around Central and Eastern Europe, evolving an unusual multi-channel strategy, organizational structure, and IT systems. Serious conflicts cause Cesko to question his... View Details
Keywords: Martha Lagace
- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
Students of recent United States real estate history can't help but notice unsettling parallels between the red-hot commercial market of the late 1980s and today. Then, as now, money gushed into the market, driving office and retail... View Details
- 04 Nov 2020
- News
The Long View: Persevering Through Past Crises
Fienning, MBA Class of 1970, Section C. Five years after graduation, I was a partner in a mobile-home retailing company in Greensboro, North Carolina. I was a bachelor, living in a mobile home, and trying to create a manufactured housing... View Details
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
customers amid an explosion of online retail options. Grab users can also courier parcels or order food delivery through its app. Go-Jek’s app does those things too, and also lets users order concert tickets and even a beautician to their... View Details
- January 2016 (Revised February 2016)
- Course Overview Note
The Sustainable Core: Operations Management
By: Michael W. Toffel and L. Beril Toktay
This note is designed to help faculty embed environmental sustainability content into their core Operations Management course at the MBA or undergraduate level. It can also be used to identify cases with environmental content that can be used in operations electives... View Details
Keywords: Environmental Management; Operations Management; Sustainable Operations; Environmental Regulation; Operations; Supply Chain; Supply Chain Management; Agriculture and Agribusiness Industry; Biotechnology Industry; Food and Beverage Industry; Construction Industry; Forest Products Industry; Retail Industry
Toffel, Michael W., and L. Beril Toktay. "The Sustainable Core: Operations Management." Harvard Business School Course Overview Note 616-022, January 2016. (Revised February 2016.)
- 21 Jun 2010
- News
Launching a Fashion Site
- 21 Feb 2012
- First Look
First Look: Feb. 21
managed. Firms in developing countries, such as Brazil, China, and India tend to be poorly managed. American retail firms and hospitals are also well managed by international standards, although American schools are more poorly managed... View Details
Keywords: Sean Silverthorne
- 10 Jan 2012
- First Look
First Look: January 10
are the best managed. Firms in developing countries, such as Brazil, China, and India, tend to be poorly managed. American retail firms and hospitals are also well managed by international standards, although American schools are more... View Details
Keywords: Sean Silverthorne
- 27 Feb 2007
- First Look
First Look: February 27, 2007
has quality variations, reducing consumption. Five independent growers formed a cooperative to provide quality control and a brand name—Ripe 'N Ready—that enabled retailers to differentiate their stores and producers to differentiate the... View Details
Keywords: Martha Lagace