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- Faculty Publications (5,578)
Show Results For
- All HBS Web
(8,903)
- People (12)
- News (1,324)
- Research (6,770)
- Events (36)
- Multimedia (49)
- Faculty Publications (5,578)
- March – April 2010
- Article
Is Your Company a Pusher or a Partner?
By: Ranjay Gulati
Gulati, Ranjay. "Is Your Company a Pusher or a Partner?" Chief Executive (March–April 2010).
- Article
Embeddedness and New Idea Discussion in Professional Networks: The Mediating Role of Affect-Based Trust
By: Roy Y.J. Chua, M.W. Morris and P. Ingram
This article examines how managers' tendency to discuss new ideas with others in their professional networks depends on the density of shared ties surrounding a given relationship. Consistent with prior research which found that embeddedness enhances information flow,... View Details
Chua, Roy Y.J., M.W. Morris, and P. Ingram. "Embeddedness and New Idea Discussion in Professional Networks: The Mediating Role of Affect-Based Trust." Journal of Creative Behavior 44, no. 2 (June 2010): 85–104.
- January 2005 (Revised August 2007)
- Exercise
Letter Writing Exercise
By: Frances X. Frei and Hanna Rodriguez-Farrar
Provides an opportunity for students to experience first-hand how service companies respond to customer feedback. The corresponding module note further describes the exercise. View Details
- October 2000 (Revised December 2000)
- Exercise
Participant and Leader Behavior: Group Decision Simulation (C)
This series provides the instructions for a group decision-making simulation in which students experience four different methods for leading a group decision process. In the simulation, all students work in groups, with one person designated as the team leader. All... View Details
"Participant and Leader Behavior: Group Decision Simulation (C)." Harvard Business School Exercise 301-028, October 2000. (Revised December 2000.)
- October 2000 (Revised December 2000)
- Exercise
Participant and Leader Behavior: Group Decision Simulation (E)
This series provides the instructions for a group decision-making simulation in which students experience four different methods for leading a group decision process. In the simulation, all students work in groups, with one person designated as the team leader. All... View Details
"Participant and Leader Behavior: Group Decision Simulation (E)." Harvard Business School Exercise 301-030, October 2000. (Revised December 2000.)
- November 1981 (Revised January 1983)
- Case
Ready to Regulate Ready to Eat (B)
By: Thomas K. McCraw and Richard S. Tedlow
McCraw, Thomas K., and Richard S. Tedlow. "Ready to Regulate Ready to Eat (B)." Harvard Business School Case 582-048, November 1981. (Revised January 1983.)
- Article
Strategic Alliances: Managing the Collaboration Portfolio
By: J. E. Austin
Austin, J. E. "Strategic Alliances: Managing the Collaboration Portfolio." Stanford Social Innovation Review 1, no. 2 (Summer 2003).
- August 1979 (Revised November 1996)
- Background Note
Framework for Analyzing Work Groups
Presents a model for understanding the behavior and evolution of primary, stable work groups over time. Model describes contextual factors, design factors and emergent culture as determinants of group behavior and performance. In addition, describes emergent behavior,... View Details
McCaskey, Michael B. "Framework for Analyzing Work Groups." Harvard Business School Background Note 480-009, August 1979. (Revised November 1996.)
- 24 Aug 2016
- Blog Post
Internship In Action
different teams including Buyers, Seller Relationship Managers, Product Managers, and Developers. I now have a very good understanding of how much effort and resources go behind every single button we press on any website or mobile... View Details
Keywords: Consumer Products / Retail
- 24 Jul 2018
- News
How Amy Hood Won Back Wall Street and Helped Reboot Microsoft
to the failing performance and then encouraging everyone to focus on making hard decisions quickly," says Microsoft President and Chief Legal Officer Brad Smith, whose office shares a small hallway with Hood’s. So what was the plan to return Microsoft to relevancy—and... View Details
- December 2011
- Exercise
What We Carry: Success, Failure, and Happiness in Family Systems
By: Timothy Butler
The purpose of this exercise is to enable participants to identify essential career and life themes. The core task of the exercise is to extract themes, images, metaphors and "dynamic tensions" from a list of exciting careers that have been selected from a larger... View Details
Butler, Timothy. "What We Carry: Success, Failure, and Happiness in Family Systems." Harvard Business School Exercise 812-026, December 2011.
- September 2007
- Exercise
Values Concerning Inheritance Worksheet
By: John A. Davis
Outlines several questions that address core issues in planning for inheritance. Appropriate for all families, no matter what assets they have to pass to heirs. View Details
Keywords: Assets; Management Succession; Family Business; Family and Family Relationships; Planning; Value
Davis, John A. "Values Concerning Inheritance Worksheet." Harvard Business School Exercise 808-071, September 2007.
- July 2003 (Revised April 2005)
- Case
Branding Citigroup's Consumer Business
By: Rohit Deshpande and Carin-Isabel Knoop
In Spring 1998, Citicorp and Travelers merged to create a financial powerhouse that united the bank with Travelers' consumer finance and brokerage businesses, including Salomon Smith Barney and Primerica. It was the first U.S. financial services company to combine... View Details
Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Relationship Management; Decisions; Asset Management; Investment Banking; Management Teams; Brands and Branding; Relationships; Business and Shareholder Relations; Banking Industry; United States
Deshpande, Rohit, and Carin-Isabel Knoop. "Branding Citigroup's Consumer Business." Harvard Business School Case 504-023, July 2003. (Revised April 2005.)
- 31 Jan 2011
- Research & Ideas
Taking the Fear out of Diversity Policies
the Organizational Behavior Unit at HBS. "And as a result, the resulting policies are defensive in nature, and they don't tend to produce the high quality of relationships that you need across differences. For example, there are some... View Details
Keywords: by Carmen Nobel
- June 2010 (Revised September 2013)
- Case
IDFC India: Infrastructure Investment Intermediaries
By: John D. Macomber and Viraal Balsari
Indian financial intermediary matching international capital to local infrastructure decides how to balance range of services, risk-adjusted return, margin pressure, and nation building. IDFC was chartered with partial ownership from the Indian government to help... View Details
Keywords: Investment; Infrastructure; Corporate Social Responsibility and Impact; Mission and Purpose; State Ownership; Business and Government Relations; Business and Shareholder Relations; Partners and Partnerships; Financial Services Industry; India
Macomber, John D., and Viraal Balsari. "IDFC India: Infrastructure Investment Intermediaries." Harvard Business School Case 210-050, June 2010. (Revised September 2013.)
- January 2023
- Teaching Note
Duolingo: Teaching Languages to the Masses
By: Youngme Moon
Teaching Note for HBS Case 323-016. At the time the case is written, Duolingo is the most popular language learning service in the world. The company has more than 40 million monthly active users, and the company’s total annual revenue has reached $250 million a year.... View Details
- September 2020 (Revised July 2022)
- Exercise
Artea (B): Including Customer-Level Demographic Data
By: Eva Ascarza and Ayelet Israeli
This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and targeting. Parts (B),(C),(D) Introduce algorithmic bias. The... View Details
Keywords: Targeting; Algorithmic Bias; Race; Gender; Marketing; Diversity; Customer Relationship Management; Demographics; Prejudice and Bias; Retail Industry; Apparel and Accessories Industry; Technology Industry; United States
Ascarza, Eva, and Ayelet Israeli. "Artea (B): Including Customer-Level Demographic Data." Harvard Business School Exercise 521-022, September 2020. (Revised July 2022.)
- March 1996 (Revised January 1997)
- Case
Scott Cook and Intuit
By: James L. Heskett
Scott Cook has just learned that Microsoft has withdrawn its $2 billion offer for his company Intuit. Because of his company's prospects, he is elated. But he now must decide the direction in which to take his company while continuing to focus on the formula of... View Details
Keywords: Customer Relationship Management; Entrepreneurship; Business or Company Management; Marketing Strategy; Product Development
Heskett, James L. "Scott Cook and Intuit." Harvard Business School Case 396-282, March 1996. (Revised January 1997.)
- 24 Oct 2005
- Research & Ideas
Building an IT Governance Committee
School.How do you set up an IT governance committee? A company that decides it needs board-level IT oversight must do three things: Select the appropriate members and the chairman, determine the group's relationship to the audit... View Details
Keywords: by Richard Nolan & Warren McFarlan