Performance Management - Publications - Faculty & Research

17 Feb 2022
News

A Big Bet

Finance, and Gerald Chertavian (MBA 1992), founder and CEO of Year Up. The initiative tackles training for the nearly two-thirds of American workers who lack a four-year college degree. Palandjian’s Social Finance is designing the initiative and View Details

Keywords: jobs training; social enterprise; upskilling; Technical and Trade Schools; Educational Services

01 Mar 2009
News

Health Care a Top Priority at HBS

a topic of great interest to our faculty, students, and alumni.” She notes that some 20 percent of HBS professors are interested in health care, pursuing research in four general areas: management best practices; lab-to-marketplace... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance

02 Sep 2002
What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

of these, should we, as someone suggested, strip MBA degrees, once awarded, from recipients who later prove unworthy of the designation? What do you think? Original Article New students are arriving on business school campuses for the first fall term since the flood of... View Details

Keywords: by James Heskett

22 Jul 2020
Blog Post

Why We Started the HBS Black Investment Club

investors are unaware of the biases that create barriers to actually investing in Black founders. It is no surprise that the rest of the investing world also severely lacks racial diversity. According to Kanyi Maqubela, managing partner... View Details

09 Feb 2004
Research & Ideas

Got a New Strategy? Now Make it Happen

Despite widespread rhetoric about the need for organizational agility, an astonishing number of businesses stay stuck in neutral when they need to implement a new strategy. Consider the situation that Lynne Camp faced in July 2000. Camp, the vice president and general... View Details

Keywords: by Michael Beer & Russell A. Eisenstat

27 Jan 2003
Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

the Cluster Mapping Project, uses statistical techniques to profile the performance over time of regional economies in the U.S., with a special focus on clusters. Clusters are geographically concentrated groups of interconnected... View Details

Keywords: by Sean Silverthorne

01 Jun 2005
News

Do You Speak Business?

China. “I have no regrets,” he adds, “because I learned so much from that experience.” Now working in strategic planning for Philip Morris International’s China operations, Klump is part of a small management team whose eleven members... View Details

Keywords: Garry Emmons

01 Aug 2001
News

J. Ronald Fox (MBA '59)

opportunity not only to serve his country but also to enrich his teaching and research, which focused on the management of large engineering development and construction projects. "It was the preeminent position in the field in which I... View Details

Keywords: Alumni Achievement Award; J. Sterling Livingston; George P. Baker; Government

01 Feb 2001
News

The Third Force: Indispensable to Society, Nonprofits Should Redirect Oversight Efforts

"I'm a great believer in nonprofits," Herzlinger said, "but sometimes they don't achieve their mission. Nonprofit managers more than agree with me. Many grade their own performances as poor." Herzlinger... View Details

Keywords: Health, Social Assistance

29 Sep 2008
Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

the importance of risk management and oversight. Robert C. Merton, the John and Natty McArthur University Professor, similarly expressed concern about the unintended consequences of change on Wall Street, closing with the assertion that... View Details

Keywords: by Martha Lagace; Financial Services

October 1996 (Revised May 2001)
Case

Cantuga Farmworkers Clinic (A)

By: James E. Austin and Catherine Overholt

The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details

Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry

Citation

Educators

Purchase

September 2004
Article

Rational Overoptimism (and Other Biases)

By: Eric J. Van den Steen

Rational agents with differing priors tend to be overoptimistic about their chances of success. In particular, an agent who tries to choose the action that is most likely to succeed, is more likely to choose an action of which he overestimated, rather than... View Details

Keywords: Prejudice and Bias; Decision Choices and Conditions; Performance Expectations; Outcome or Result; Opportunities; Risk and Uncertainty; Failure; Success; Management Analysis, Tools, and Techniques; Personal Characteristics; Values and Beliefs; Ethics

Citation

Find at Harvard

Read Now

01 Jun 2000
News

Flexibility Is Key to Product Development in Internet Time

encompassed a wide range of applications, including products, services, and development tools for both commercial and individual users. Because the undertakings were so diverse, the researchers couldn't measure each project against the same View Details

Keywords: Judith A. Ross

22 Jun 2010
First Look

First Look: June 22

innovation outcomes as well as the ongoing performance of existing products. We find that ambidextrous organization designs are relatively more effective in executing innovation streams than functional, cross-functional, and spinout... View Details

Keywords: Martha Lagace

23 Jul 2001
Research & Ideas

Looking for CEOs in All the Wrong Places

"Three-Party Exchanges: The Case of Executive Search Firms and the CEO Search," he describes how the function of search firms in CEO recruiting differs from the role they perform when recruiting executives at other levels. Given... View Details

Keywords: by Peter K. Jacobs; Employment

05 Jun 2007
First Look

First Look: June 5, 2007

available to its customer-facing employees. In the spring of 2003, Bankinter introduced an Excel-based program called the Mortgage Simulator that helped branch managers calculate the price of a mortgage and estimate the customer lifetime... View Details

Keywords: Martha Lagace

Web

Harvard Business School

Organization of a Bank; a Study of Selected New Banks R. Roosevelt Thomas Jr. (DBA) 1974 The Management of the Liberal Arts College: A Case Study Rudolph Winston Jr. (DBA) 1975 A Study to Determine How Personnel Managers' Perceptions of... View Details

01 Oct 1996
News

No Bull — Nancy E. Havens-Hasty (MBA 1971)

profitable departments at Bear Stearns, I was doing more managing and politicking and less of what I enjoyed most -- trading securities," she explains. At Havens Advisors, a hedge-fund firm, Havens-Hasty focuses on investing in risk... View Details

Keywords: Linda Goodspeed

17 Dec 2013
First Look

First Look: December 17

stylized facts: (i) shocks to N have a large effect on S, (ii) business cycles in N lead over medium-term fluctuations in S, (iii) the outputs in S and N co-move more than their consumption, and (iv) interest rates in S are counter-cyclical. August 2013 International... View Details

Keywords: Carmen Nobel

06 Jan 2021
Research & Ideas

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

thought. However, that wasn’t that case, according to the study, Creating Exercise Habits Using Incentives: The Trade-off Between Flexibility and Routinization, published by the journal Management Science in October. Rigid exercise... View Details

Keywords: by Danielle Kost

Publications