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  • All HBS Web  (6,776)
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    • News  (1,438)
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    • Multimedia  (38)
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  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

And many are jumping in without doing their homework to determine the distinct financial needs of consumers in the countries they are targeting. “Successful operators deal with the unique circumstances of countries to provide a product... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 08 May 2006
  • Research & Ideas

The Cost of Cutting in Line

show, for example, that companies must not try to buy local approval if they plan to open a new facility that the local community does not welcome. If Wal-Mart plans to open a new store and the town does not... View Details
Keywords: by Sean Silverthorne
  • 06 May 2002
  • Research & Ideas

Profits for Nonprofits: Earning Your Own Way

expressing them. It's really pretty exciting. It brings new perspectives and lessons we wouldn't otherwise get." Buy-in At The Top Several factors make it clear whether a profit-driven entity will succeed or flop, said Alfred Wise,... View Details
Keywords: by Martha Lagace
  • 06 May 2002
  • What Do You Think?

What’s Driving the “New Marketing?”

Summing Up Respondents to my column about the tenets of new strategic marketing by and large projected the view that new strategic marketing, as propounded by the authors of the View Details
Keywords: by James Heskett
  • 18 Nov 2010
  • Research & Ideas

GM’s IPO: Back to the Future

management alike. Bondholders received something like 10-to-15 cents in new GM equity on the dollar when the debt had no market value. The unions received a larger share of the equity than some thought their due, but in return they... View Details
Keywords: by Staff; Auto
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment... View Details
Keywords: by James Heskett
  • 06 May 2019
  • Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

long used corporate social responsibility initiatives and philanthropy to improve their standing with consumers. Now there is a new crop of companies that are making health and wellness a business imperative, not just because it is “the... View Details
Keywords: by Danielle Kost; Health
  • 25 Apr 2019
  • Research & Ideas

Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

hackathons and set up incubators to nurture new ideas. Traditional companies are even wading into co-working to stimulate interaction. But, does it take a village to hatch a groundbreaking venture? It can help, but only if you don’t... View Details
Keywords: by Danielle Kost
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

important general themes: (1) Assessing alternative growth strategies. When should one pursue "more of the same" business vs. offering another product vs. looking for new customers? When is it... View Details
Keywords: Martha Lagace
  • 17 Jun 2016
  • Op-Ed

Companies Need to Start Marketing Security to Customers

good enough. The range of safety risks has expanded and consumers everywhere are trying new products and experiences they aren't familiar with. Marketers must do more to educate consumers about safe... View Details
Keywords: by John A. Quelch; Entertainment & Recreation
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

costs." That doesn't mean that established companies have to worry about becoming obsolete in the face of a new do-it-yourself world. Some fields that require high degrees of mass production or are... View Details
Keywords: by Michael Blanding
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

Why are so many businesses—though seemingly intent on fostering innovation—unable to get new products through their organizations and into the marketplace? Ed Ludwig faced such circumstances as the View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

"While companies might have an intended strategy, the strategy that actually emerges can be very different," says HBS professor Clark G. Gilbert. It is a topic that Gilbert and professor Joseph L. Bower have explored at length for a View Details
Keywords: by Martha Lagace
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

"Firms today have access to a wealth of information about customers and sales prospects," says Narayandas. "Now more than ever before, companies are able to leverage technology to work more closely and to collaborate in new... View Details
Keywords: by Peter K. Jacobs
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

trust. Why is One Report important now? "The capital markets and our planet have simultaneously reached a fork in the road. One path continues the status quo. The other and new path is a commitment to a better society, stronger financial... View Details
Keywords: by Martha Lagace
  • 06 Feb 2006
  • Research & Ideas

Sorting Out the Patent Craze

include bodies as varied in scope as the Financial Accounting Standards Board on one end to the DSL Forum on the other. On the tech side, SSOs work both with technology sponsors and users to develop a set of standards for products to... View Details
Keywords: by Sara Grant; Technology
  • 26 Jul 2004
  • Research & Ideas

A Better Way to Negotiate: Backward

door to success. Getting the sequence wrong could have led to failure. Though often overlooked, sequencing matters greatly in negotiation. Whether you're trying to get the "right" people to attend a charity event, invest in a View Details
Keywords: by James K. Sebenius
  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

product offerings, start treating the third party suppliers like partners, and invest in local distribution centers.” Other concerns included those associated with changing customer shopping habits, the use of View Details
Keywords: by James Heskett; Retail
  • 13 Aug 2014
  • Lessons from the Classroom

Managing the Family Business: Entrepreneurs Needed for Long-Run Success

risk-taking, resourceful attitude of an entrepreneur. Entrepreneurs are good at identifying commercial opportunities and getting new products and services off the ground, even when they don't control the... View Details
Keywords: by Michael J. Roberts
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