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  • 16 Jul 2013
  • First Look

First Look: July 16

intermediate results or, alternatively, one of closed secrecy around intermediate solutions. We observe the cumulative innovation process in each regime with fine-grained measures and are able to derive... View Details
Keywords: Anna Secino
  • 09 Jan 2006
  • What Do You Think?

Should More Transparency Extend to Education for Management?

other, more important ways of injecting greater transparency into the educational process? For example, should more emphasis be placed instead on the measurement of performance... View Details
Keywords: by James Heskett; Education
  • 02 Sep 2002
  • Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

they had problems controlling in a purposeful fashion. There were at least four reasons. The first, which was especially important between the 1950s and the 1980s, was reluctance to become too closely involved in the affairs View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

Authors:Chung, Doug J. Abstract I measure the spillover effect of intercollegiate athletics on the quantity and quality of applicants to institutions View Details
Keywords: Sean Silverthorne
  • 27 Jul 2019
  • Op-Ed

Does Facebook's Business Model Threaten Our Elections?

its bullying and hate speech. You might consider a carve-out for smaller players to not overly burden innovation. The purpose would be to bring the same level of societal engagement to social media... View Details
Keywords: by George Riedel
  • Teaching Interest

General Management: Processes and Action

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done.  Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details
Keywords: Change Management; Communication Strategy; Decision Making; Corporate Entrepreneurship; Technological Innovation; Knowledge Management; Leadership Development; Leadership Style; Leading Change; Growth and Development Strategy; Management Practices and Processes; Management Skills; Management Style; Management Teams; Managerial Roles; Resource Allocation; Business Processes; Mission and Purpose; Organizational Culture; Organizational Design; Organizational Structure; Strategic Planning; Conflict and Resolution; Power and Influence; Business Strategy; Competitive Strategy; Competitive Advantage; Auto Industry; Computer Industry; Entertainment and Recreation Industry; Financial Services Industry; Health Industry; Information Industry; Legal Services Industry; Manufacturing Industry; Media and Broadcasting Industry; Publishing Industry; Retail Industry; Video Game Industry; China; India; United States
  • March 2015
  • Teaching Note

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Teaching Note 515-086, March 2015. (Email mking@hbs.edu for a courtesy copy.)
  • 23 Nov 1999
  • Research & Ideas

What’s Your Strategy for Managing Knowledge?

from colleagues promptly; by creating directories of experts; and by using "consulting directors" within the firm to assist project teams. These firms have also developed electronic document systems, but the View Details
Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

  Working PapersThe 'Thin Film of Gold': Monetary Rules and Policy Credibility In Developing Countries Authors:Niall Ferguson and Moritz Schularick Abstract This paper asks whether developing countries can reap credibility gains from... View Details
Keywords: Martha Lagace
  • 09 Jan 2007
  • First Look

First Look: January 9, 2007

appear to be unrelated to measures of innovation. The Design of Patent Pools: The Determinants of Licensing Rules Authors:Josh Lerner, Marcin... View Details
Keywords: Martha Lagace
  • 27 Sep 2004
  • Research & Ideas

IBM Finds Profit in Diversity

businesses owned by the disabled, the work of the task forces has expanded the focus of IBM's supplier diversity program to a broader set of constituencies and provided new... View Details
Keywords: by David A. Thomas
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

Podcast with: Richard TedlowInterviewer: James AisnerRunning Time: 29 min., 09 sec.Transcript My name is Jim Aisner and I am Director of Media Relations at Harvard Business School. This is the first in a series View Details
Keywords: by Sean Silverthorne; Computer
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct firm-level measures of the upstreamness of integrated and non-integrated inputs by combining... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2014
  • Research & Ideas

When Do Alliances Make Sense?

To answer one of the oldest business quandaries—is it better to partner or go solo on a project—John Beshears looked for answers in an unusual place: the oil and gas drilling industry in the Gulf of Mexico.... View Details
Keywords: by Michael Blanding; Energy; Utilities
  • 05 Aug 2014
  • First Look

First Look: August 5

research in the natural sciences on the measurement of biodiversity, we introduce-and demonstrate the benefits of-emodiversity: the variety and relative abundance of the... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

theoretical prediction using a novel methodology based on the classic gravity equation in economics and measures of knowledge distance. Using a custom dataset of patents filed... View Details
Keywords: Dina Gerdeman
  • 24 Feb 2015
  • First Look

First Look: February 24

through a vivid exploration of the political processes determining our system of accounting rules upon which depends our ability to reliably measure corporate profits in the... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

A conversation with Nancy Koehn, author of Brand New: How Entrepreneurs Earned Consumers' Trust From Wedgwood to Dell, HBS Press, 2001. "I am just fascinated by the power, the quirks, the determination, and the durability View Details
Keywords: by Martha Lagace
  • 13 Sep 2011
  • First Look

First Look: September 13

(category demand expansion or market share stealing). To help brand managers make informed marketing mix decisions, it is essential that marketing mix models appropriately measure the different effects of... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2000
  • Research & Ideas

Getting It Done: Improving Nonprofit Performance

making sure that these donations actually make a difference in alleviating some of the major ills and inequities of society. What, many ask, are the measures View Details
Keywords: by James E. Aisner
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