Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (12,715) Arrow Down
Filter Results: (12,715) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (12,715)
    • People  (50)
    • News  (3,141)
    • Research  (7,061)
    • Events  (30)
    • Multimedia  (176)
  • Faculty Publications  (4,907)

Show Results For

  • All HBS Web  (12,715)
    • People  (50)
    • News  (3,141)
    • Research  (7,061)
    • Events  (30)
    • Multimedia  (176)
  • Faculty Publications  (4,907)
← Page 184 of 12,715 Results →

    Jo Tango

    Jo Tango is the MBA Class of 1962 Senior Lecturer of Business Administration. He helps teach "The Entrepreneurial Manager" (TEM), a required course for all 900 first-year students and of which he... View Details

    • 20 Jul 2021
    • News

    Why All the Abuse of Servers, Flight Staffs, Sales Clerks as COVID Rules Ease?

    • August 1995 (Revised January 1997)
    • Exercise

    Consumer Behavior Exercise (E)

    By: John A. Deighton and Susan M. Fournier
    Students are instructed to interview a recent purchaser of a high-involvement product or service in depth about his/her ownership and usage experiences. The exercise provides students with first-hand understanding of important concepts in consumption domain (e.g.,... View Details
    Keywords: Consumer Behavior
    Citation
    Purchase
    Related
    Deighton, John A., and Susan M. Fournier. "Consumer Behavior Exercise (E)." Harvard Business School Exercise 596-043, August 1995. (Revised January 1997.)
    • January 2025
    • Case

    Moderna: Democratizing Artificial Intelligence

    By: Iavor I. Bojinov, Karim R. Lakhani, Annika Hildebrandt and James Weber
    The case study examines Moderna's journey in democratizing artificial intelligence (AI), particularly generative AI, across its workforce. It details the company's "digital-first, AI-focused" approach, including the rollout of OpenAI's ChatGPT Enterprise to all... View Details
    Citation
    Educators
    Purchase
    Related
    Bojinov, Iavor I., Karim R. Lakhani, Annika Hildebrandt, and James Weber. "Moderna: Democratizing Artificial Intelligence." Harvard Business School Case 625-070, January 2025.
    • 18 Oct 2021
    • News

    How to Reframe What Work Means to You

    • February 2018 (Revised December 2019)
    • Case

    Rise of the Drones: Identified Technologies

    By: Andy Wu and George Gonzalez
    The founder and CEO of Identified Technologies, a Pittsburgh-based drone software and services company, faces a dilemma when San Francisco–based DroneDeploy begins to disrupt the industry with its drone software platform. Identified Technologies needs to consider... View Details
    Keywords: Applications and Software; Digital Platforms; Disruption; Network Effects; Computer Industry; Web Services Industry; Pittsburgh; San Francisco
    Citation
    Educators
    Purchase
    Related
    Wu, Andy, and George Gonzalez. "Rise of the Drones: Identified Technologies." Harvard Business School Case 718-482, February 2018. (Revised December 2019.)
    • 14 Sep 2011
    • News

    The Church of B-school

      Jeffrey T. Polzer

      Jeff Polzer is the UPS Foundation Professor of Human Resource Management in the Organizational Behavior Unit at Harvard Business School. He studies how people collaborate in teams and across organizational networks to accomplish their individual and collective... View Details

      • August 2005 (Revised February 2007)
      • Case

      Martin Luther King, Jr.: A Young Minister Confronts the Challenges of Montgomery

      By: William W. George, Rick Buhrman and Andrew N. McLean
      As the Montgomery Bus Boycott starts, the young Martin Luther King Jr. faces challenges to his leadership goals, strategic vision, and personal and family safety. Makes extensive use of King's own words and writings and builds a portrait of a young, talented, and... View Details
      Keywords: Decision Making; Education; Values and Beliefs; Biography; Leadership; Personal Development and Career; Family and Family Relationships; Alabama
      Citation
      Educators
      Purchase
      Related
      George, William W., Rick Buhrman, and Andrew N. McLean. "Martin Luther King, Jr.: A Young Minister Confronts the Challenges of Montgomery." Harvard Business School Case 406-016, August 2005. (Revised February 2007.)
      • 21 Sep 2011
      • News

      How Netflix Blundered

      • 23 Jan 2012
      • News

      Break Your Addiction to Service Heroes

      • 21 Jun 2018
      • News

      Six Books Worth Reading This Summer

      • 25 Mar 2014
      • News

      Harvard Historian Nancy Koehn On The Ever-Evolving Gloria Steinem

      • March 2015
      • Supplement

      Interview: Iz-Lynn Chan at Far East Organization

      By: Linda A. Hill and Anthony Mayo
      Contains excerpts from an interview with Iz-Lynn Chan, former assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore. Chan discusses... View Details
      Keywords: Customer Focus and Relationships; Retail Industry; Real Estate Industry; Singapore
      Citation
      Purchase
      Related
      Hill, Linda A., and Anthony Mayo. "Interview: Iz-Lynn Chan at Far East Organization." Harvard Business School Multimedia/Video Supplement 415-708, March 2015.
      • July 2005 (Revised March 2007)
      • Case

      Kansai Digital Phone: Zutto, Gaining Japanese Loyalty

      By: Francisco de Asis Martinez-Jerez and James Robert Dillon
      Ted Katagi, marketing strategy manager of Kansai Digital Phone (KDP), utilizes customer lifetime value as a key metric to prioritize initiatives in an emergency plan to turn around the company. KDP is a regional phone company in Japan with less than stellar... View Details
      Keywords: Customer Relationship Management; Customer Value and Value Chain; Customer Satisfaction; Telecommunications Industry; Electronics Industry; Japan; United States
      Citation
      Educators
      Purchase
      Related
      Martinez-Jerez, Francisco de Asis, and James Robert Dillon. "Kansai Digital Phone: Zutto, Gaining Japanese Loyalty." Harvard Business School Case 106-006, July 2005. (Revised March 2007.)
      • October 2000 (Revised November 2005)
      • Case

      Hilton HHonors Worldwide: Loyalty Wars

      By: John A. Deighton and Stowe Shoemaker
      Hilton Hotels regards the frequent guest program as the industry's most important marketing tool, directing marketing efforts at the heavy user. What is Hilton to do then, when a competitor ups the ante? This case illustrates the economics of frequency marketing in... View Details
      Keywords: Customer Relationship Management; Decision Choices and Conditions; Brands and Branding; Competitive Strategy; Accommodations Industry
      Citation
      Educators
      Purchase
      Related
      Deighton, John A., and Stowe Shoemaker. "Hilton HHonors Worldwide: Loyalty Wars." Harvard Business School Case 501-010, October 2000. (Revised November 2005.) (request a courtesy copy.)
      • August 2020
      • Case

      Sheena Gupta (A)

      By: Leslie Perlow and Matthew Preble
      Sheena Gupta (A) is a first-person narrative of a Harvard Business School alumna (class of 2008) who has thoughtfully and purposefully crafted the various components of her life in a way that aligns with her personal values and needs. Gupta shares her life story, and... View Details
      Keywords: Personal Development and Career; Values and Beliefs; Work-Life Balance
      Citation
      Educators
      Related
      Perlow, Leslie, and Matthew Preble. "Sheena Gupta (A)." Harvard Business School Case 421-028, August 2020.

        Scott Duke Kominers

        Scott Duke Kominers is a Professor of Business Administration in the Entrepreneurial Management Unit; as well as a Faculty Affiliate of the View Details

        • Teaching Interest

        General Management Program (GMP)

        By: Stefan H. Thomke
        As global business challenges become more complex, companies are turning to exceptional general managers who can take on greater cross-functional responsibilities and contribute to corporate growth on a more strategic level. Moving beyond your field of expertise,... View Details
        • March 2018
        • Case

        TrustSphere: Building a Market for Relationship Analytics

        By: Boris Groysberg and Katherine Connolly Baden
        Manish Goel was the CEO of TrustSphere, a seven-year-old company in the data analytics industry that focused squarely on relationship analytics, a space in which TrustSphere was pioneering a unique technology and solutions in the areas of sales, risk, and people... View Details
        Keywords: Data Analytics; People Analytics; Talent Management; Human Resources; Networks; Relationships; Analysis; Employee Relationship Management; Core Relationships; Applications and Software; Communication; Technology Industry; Singapore
        Citation
        Educators
        Purchase
        Related
        Groysberg, Boris, and Katherine Connolly Baden. "TrustSphere: Building a Market for Relationship Analytics." Harvard Business School Case 418-070, March 2018.
        • ←
        • 184
        • 185
        • …
        • 635
        • 636
        • →
        ǁ
        Campus Map
        Harvard Business School
        Soldiers Field
        Boston, MA 02163
        →Map & Directions
        →More Contact Information
        • Make a Gift
        • Site Map
        • Jobs
        • Harvard University
        • Trademarks
        • Policies
        • Accessibility
        • Digital Accessibility
        Copyright © President & Fellows of Harvard College.